Discounty: Bulk Discount Sales
All reviews
The support was excellent and very helpful. However, please note that there are some limitations when it comes to displaying the discount rate. Thank you, Mason! They were also very helpful in handling matters via chat after the campaign ended. I think it is a wonderful service.
Brilliant app with brilliant support! They have been super helpful with getting the app looking just right on our theme! Thank you :)
I've had a great experience with this app. The app works well and the customer support team is always responsive and helpful whenever I need assistance. A special thanks to Pearl, who has been incredibly kind, patient and supportive throughout the process. She went above and beyond to answer my questions and ensure everything was resolved smoothly. Highly recommend this app and its outstanding support team!
Always super fast with support and assistance. Great app that works well for many types of discounting and sales. User friendly and support are always happy to help with any customisations.
very helpful app. the support team is very kind and prepared and they also reply very fast! would 100% reccomend
Can't choose a plan. "Chat with us" doesn't work. Tried to create a discount, it told me I needed to upgrade but provided no options or the ability to upgrade. Crap, crap and more crap.
You are right to be frustrated and we're sorry. That was our mistake and you shouldn't have hit those walls. I've emailed you directly to put it right. [email protected] - It's me on the other end.
Love this app! The customer support is excellent. Nilou did a great job and was incredibly helpful throughout the process. I want to sincerely thank Nilou for the outstanding support and assistance. Highly recommended!
The app works well, and they have a responsive and helpful support team. We made a request for some customization to help clarify messaging for our customers on the front end, and it took 8 months but they did make the change available.
We had an issue just before a sale went live, which caused a huge amount of stress, but Aaron and Harry were absolutely incredible. They jumped in immediately, worked quickly and provided me regular updates, and got everything fixed and back up and running in no time. Their support genuinely saved the day - I honestly can’t thank them enough!
Great, functional app. Have been using it for some time now. Rick in customer service was very helpful sorting out a text colour adjustment for me.
The team have been very accomodating with layout requests - even raising a new specific query off to the dev team and implimenting in a timely manner. Thanks!
Very fast and excellent service! Thank you!
Love the app. Saves me so much time. Love their customer Service as well. Dela helped a lot and was very quick to respond to my questions
Grace solved the issue quickly and simultaneously
Mason was extremely helpful and kind to provide me step by step solution. Thanks!
Aaron was very helpful with my issue - I am new to Discounty and he patiently walked me through troubleshooting. The support couldn't be faulted, thank you.
doesnt work for me
You were right to expect better from us, Joanna, and we're sorry. I'll email you directly to put things right and set everything up properly with you, personally. [email protected] - It's me on the other end any time.
It's a small issue to deal with regarding rounding, and the customer support team has been friendly and efficient in letting me know how to solve it. Great customer service from Aaron, Thanks, John.
Grace gave us very professionnel and fast assistance
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