Discounty: Bulk Discount Sales
Discounty Shopify App: Boost Sales with Discount Campaigns
Rating
4.9
feedback
522
chart
#108
All reviews
Rating Breakdown
Review RSS Feed
Nov. 19, 2024
The application is easy to use and there is a technical response that is very helpful and listens to problems. An excellent application
Nov. 19, 2024
Sam was incredibly helpful and friendly, she took her time to explain how to set up certain things and made sure I felt confident in doing what I set out to accomplish. She delivered really good customer service and made me feel very comfortable.
Nov. 19, 2024
Fantastic experience with using the App. No stress and the support team are just the best.
Nov. 19, 2024
Thanks so much to Dela who was so quick and helped me set up the discounts on my store! I was very impressed with your quick customer service. Absolutely recommend. Thank you!
Nov. 18, 2024
Nareh is extremely helpful. The price is higher than I would like to pay, but it was one of the only apps I could find that did exactly what I needed it to. Thanks to Nareh I got it up and running ASAP.
Nov. 18, 2024
Kudos to Pearl for making things a lot easier for us and for being a cool representative! :)
Nov. 18, 2024
Brilliant app and the support has been fantastic! Super easy to set up and is doing everything we needed it to do. Special shout out to Sam came back within minutes on any questions and resolved super quickly.
Nov. 17, 2024
So far so good! Installed Discounty for BFCM offers and it was quick and easy to set up and had the offer structures I needed, unlike lots of other discount-related apps I have tried in the past. Although I did not run into any issues, the support team was super helpful and proactive in validating the offers I had set up. Highly recommended!
Nov. 17, 2024
The best app for doing promotions on the store. Works as it should. Support helps and responds immediately, I especially recommend working with Melika <3
Store
My Store
Using app
About 5 hours
Nov. 17, 2024
The attention of the staff is very good, especially from Miss "Melika", she helps me with all my questions, very good service, I am very pleased.
Nov. 17, 2024
Malika was beyond amazing! She helped us resolve website issues with the Discounty app so we can give our Divas discounts fast! She was kind, efficient, and so helpful! Highly recommend her and the service!
Nov. 17, 2024
This is a very practical app with a professional suppport team. The support assistant who helped me was Hasti and she did her job professionally and fast. which is exactly what you expect from a support assisstant.
Nov. 17, 2024
Dela has been an absolute game-changer for our business! We were struggling to sort out some complex discount configurations on our website, and thanks to her expertise with the Discounty app, everything is now running seamlessly. She was not only incredibly knowledgeable but also patient and attentive, taking the time to understand our unique needs and guiding us through the entire process. Her problem-solving skills and efficiency saved us so much time and frustration. Our website is now offering discounts exactly the way we envisioned, and it's all thanks to Dela's help. If you're looking for someone who truly knows their stuff and goes the extra mile, Dela is the person you need!
Nov. 16, 2024
The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.
Thank you for your feedback. We sincerely apologize for the issues you've encountered and fully understand your frustration. To clarify, our ‘General discount campaigns’ adjust product and compare-at prices. If these campaigns aren’t deactivated before uninstalling the app, the discounts may remain active. It appears the app was uninstalled without deactivating the campaign, which caused the issue you experienced. While our AI bot forwarded your request to our team, we recognize that our response time didn’t meet your expectations, and for that, we apologize. We’re actively working to improve the AI bot’s efficiency, shorten response times, and ensure the app more clearly communicates essential steps—like deactivating campaigns before uninstallation—to prevent similar issues for future users. We truly value your feedback and will follow up privately to ensure everything is fully resolved on your end.
Nov. 15, 2024
Great app overall, works well and good customer service. Only issue is that it doesn't support fixed pricing. Free for under 50 variants as well so you can test it before getting a plan
Nov. 14, 2024
So far so good! I'm new to Shopify and Discounty made it simple for me. I did have some issues but discovered it was due to the particular theme I'm using. Its awesome when you see additional functionality on a website you personally built. I'm excited.
Nov. 14, 2024
1. Installed and 2nd discount wouldn't work. 2. Messaged help desk. 3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns. 4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option. 5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand... Requested refund and deleting app as they have no resolution planned.
Nov. 14, 2024
Great app and amazing support. Without it, BFCM would have been a nightmare to manage with our 200k products on the site. Highly recommended!