Disputifier: Smart Chargebacks for Shopify

Disputifier: Smart Chargebacks

Disputifier - Automated Chargeback Management & Prevention

Rating

4.7

feedback

45

Reviews

chart

#75

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    31%
  • Less than a year
    53%
  • More than a year
    7%

Reviews Summary

The reviews for this app are quite polarized, with some users praising the app for its effectiveness in mitigating chargebacks and providing excellent customer support, while others have had negative experiences with unexpected charges and issues with the app's functionality. Positive themes include helpful customer support, effectiveness in reducing chargebacks, and ease of use. On the other hand, negative themes include unexpected charges, slow customer support, and inaccuracies in risk assessment leading to canceled orders.

Highlights

Helpful customer support and quick responses
Effectiveness in reducing chargebacks
Unexpected charges and billing issues
Ease of use and seamless integration
Inaccuracies in risk assessment and canceled orders

Rating Breakdown

  • 5
    89% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (4 ratings)

Reviews with Text

  • 100% (45)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 14, 2025

I had a very bad experience with this app. After months with no alerts and $0 charges, Disputifier suddenly billed me $799 without my consent, claiming that a price increase they emailed months ago automatically counted as approval. At no point did I accept or reactivate anything. Their support kept insisting that silence equals consent and refused to issue a refund, even though their service had been inactive for months. Be very careful with this app

Using app

Over 1 year

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 3, 2025

Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.

Store

DETOXD

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 28, 2025

Casey was extremely helpful! Checked on our account and solved our issues so fast.

Store

Aura

Using app

About 16 hours

Total reviews

19

Average rating

4.6

5 / 5 Share

Oct. 9, 2025

Super helpful. Honestly so worth the peace of mind.

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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