Disputifier: Smart Chargebacks
Disputifier - Automated Chargeback Management & Prevention
Rating
4.6
feedback
46
chart
#85
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
30%
-
Less than a year
54%
-
More than a year
7%
Reviews Summary
The reviews for this app, Disputifier, are quite mixed. On the positive side, many users have praised the app for its effectiveness in combating fraudulent chargebacks, saving time, and providing excellent customer support. Users highlighted specific support team members like Mark, Casey, Abigail, Chris, and Paras for their exceptional assistance. The app is also commended for its ability to reduce chargebacks, save money, and streamline the dispute resolution process. However, on the negative side, some users reported issues with unexpected charges, slow customer support, and inaccurate risk assessments that led to canceled orders. There were also concerns about overbilling and automatic refunds without clear communication. Overall, while the app has proven beneficial for many users in managing chargebacks and improving payment processes, there are areas that need improvement in terms of transparency and accuracy.
Highlights
All reviews
Nov. 14, 2025
I had a very bad experience with this app. After months with no alerts and $0 charges, Disputifier suddenly billed me $799 without my consent, claiming that a price increase they emailed months ago automatically counted as approval. At no point did I accept or reactivate anything. Their support kept insisting that silence equals consent and refused to issue a refund, even though their service had been inactive for months. Be very careful with this app
Nov. 3, 2025
Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.
Oct. 28, 2025
This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.
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