Disputifier: Smart Chargebacks for Shopify

Disputifier: Smart Chargebacks

Disputifier - Automated Chargeback Management & Prevention

Rating

4.6

feedback

59

Reviews

chart

#201

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    15%
  • Less than a year
    71%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted how the app helped them reduce chargebacks, save money, and streamline their dispute resolution process. The app's alert system and automation features were also highly appreciated for protecting payment processing relations and preventing fraudulent activities. However, there were a few negative reviews mentioning concerns about automatic refunds and billing issues. Overall, the app seems to be a valuable tool for ecommerce merchants looking to manage chargebacks effectively and improve their online business operations.

Highlights

Excellent customer service and support
Effective chargeback management
Automation and alert system
Concerns about automatic refunds
Billing issues

Rating Breakdown

  • 5
    93% (55 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2024

This app is great, abigail from support is amazing and can help you every step of the way getting integrated! Alerts are a must to protect your payment processing relations

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Great customer service and Mark Wagner helped me setting up my account in less than a day

Using app

27 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 19, 2024

AMAZING service, and the software is excellent!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Amazing service. Helped us get our chargebacks way down and Shopify released a hold that they had on over a quarter million dollars from us. Highly recommend this app. Team is super responsive and easy to work with as well!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Amazing news! Thanks for using Disputifier and happy to see the results that you've had with it, plus the release of your hold!

5 / 5 Share

Oct. 17, 2024

The best app for chargebacks 10/10

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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