Disputifier: Smart Chargebacks
Prevent and fight chargebacks on autopilot
Rating
4.3
feedback
57
chart
#109
All reviews
Review RSS Feed
April 24, 2025
Good app and excellent customer service. An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there Thanks for the great service Disputifier!
April 24, 2025
Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost. What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger. Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.
April 16, 2025
To be honest, it's technical to set it up. But I'm 100% sure these guys know what they are doing and they want YOU to get the best possible performance and customer experience possible. I love the shipping notifications that tracks every dispute and informs customers automatically. I think this app is undervalued. The features are insane and they do work. I think the UI/UX can be improved a little more. But the service is INSANE. A few meetings with Chris and his 14+ years experience in ecom and everything was set up and running in 30 min. There are alternatives, but they fancy a beautiful UI/UX, I bet their performance is worse than Disputifier. Install this app, ask Chris to do a setup and you are good to go.
Nov. 15, 2024
Amazing service. Helped us get our chargebacks way down and Shopify released a hold that they had on over a quarter million dollars from us. Highly recommend this app. Team is super responsive and easy to work with as well!
Amazing news! Thanks for using Disputifier and happy to see the results that you've had with it, plus the release of your hold!
Oct. 14, 2024
I have really enjoyed utilizing disputifier - your software is incredible, integration is seamless, and the support team is so helpful and easy to work with. I really appreciate you guys!
Aug. 20, 2024
Great app and support is very on top of things. Automatically refunding alerts makes this app better than a lot of others with similar services!
Thanks for your feedback and support of Disputifier! We agree, merchants have better things to do than wait for every alert to come in and refund same-day. We handle this for you so you can focus on growing your business :)
July 25, 2024
Ha sido todo un descubrimiento, esta aplicacion puede literalmente salvar tu negocio, cualquier tienda que aspire a llegar a algo debe tener esta aplicacion instalada, de verdad si no la tienes tu negocio corre peligro. Un 10
May 4, 2024
paras kumar from disputifier is the best i just worked wiht, professional guy and great working style. a perfect person from disputifier to have in our team!!!
Feb. 26, 2024
Great app, has helped me save my Stripe account. Paras from support is very helpful as well.
Feb. 15, 2024
Fellow merchants, this app is incredibly helpful in resolving issues caused by dishonest customers. The Support Team promptly and effectively addresses your concerns. Paras was particularly helpful and pleasant to work with.
Dec. 19, 2023
I just love your service. They have any response very responsible and they fulfil the promised and helps to save a lot of dispute must recommended.
Dec. 8, 2023
Je recommande cette application, l'intégration se fait facilement avec l'aide du support qui est très réactif
Dec. 1, 2023
Best app ever if you need to mitigate chargebacks, fraudulent orders and overall save to save your payment processor from getting banned. Very satisfied.
Nov. 15, 2023
Disputifier excels in simplifying chargeback management. The interface is intuitive, and whenever I have a question, their amazing customer support is available at all hours, providing prompt and helpful assistance. The analytics feature is a bonus, offering insights to prevent future disputes. Definitely a must have for efficient and stress-free chargeback resolution. Highly recommended.
Nov. 4, 2023
Absolutely vital app every store should have. Customer service goes above and beyond and are always available to chat at any time of the day
Oct. 21, 2022
GET THIS APP IF YOU ARE A STORE!!!!! It is an absolutely gamechanger, you need to have it. It helps so much with the fraud out there and helps save you SERIOUS money :)
Sept. 15, 2022
Switched from an overpriced fraud software, and Disputifier has saved us a lot of money each month (and time). The features feel a lot more tailored for stores like ours. Plus an amazing support team that is very helpful. We've been winning more chargebacks, and overall were happy with Disputifier. I'd pick it over other fraud/chargeback softwares. I'd DEFINTELY pick it over not using any software for fraud/chargeback at all (relying on Shopify's default fraud detection).