Disputifier: Smart Chargebacks
All reviews
Levie was very helpful, professional, and informative. All of my questions were answered promptly and clearly. I really appreciate the excellent support!
Thank you so much for taking the time to share this! I’m really glad to hear that Levie was able to provide such a great experience and make sure all of your questions were answered clearly and quickly. We’re lucky to have her on the team, and we truly appreciate your trust in us!
Dani was a great help for me today, definitely recommend!
Thank you so much for taking the time to leave a review! I’m really glad to hear Dani was able to help you out. I’ll make sure she sees this. We really value your recommendation and appreciate you trusting our team to support you.
They win my chargeback and have a good support, recommend!
Thank you so much for the great review! I’m really glad to hear we were able to win your chargeback and that our support team was there for you throughout the process. Winning chargebacks is important, but making sure you have a team you can actually rely on when you need help is just as important to us. We really appreciate the recommendation and your trust in our team!
I had problems with setting up processing mids for chargeback alerts and I contacted them and helped me fix and correct everything. Customer support is just awesome!!
Thank you so much for sharing this! I’m really happy to hear we were able to get your MIDs set up correctly and get everything running as it should. I know how frustrating these setup issues can be, so it’s important to me that our team is there to help when you need us. I’ll make sure the team sees your feedback. We take a lot of pride in looking after our clients, and reviews like this genuinely make our day! Thanks again for trusting us!
Blad and Chris were tremendous help and support in onboarding me, great guys and team, can't recommend the service enough!
Thank you so much for the kind words! It honestly means a lot to hear this. Blad and I really enjoyed working with you and making sure everything was taken care of during your onboarding. I’ll definitely share this with Blad, I know he’ll get a kick out of the “great guys” comment! 😂 We really appreciate you choosing to work with us, and I’m personally looking forward to seeing you get the most out of the service. Thanks again for the recommendation and for putting your trust in our team!
Great app, great support from Levie
Thank you so much for taking the time to leave this! It genuinely means a lot to me and the team. We really appreciate having you with us and are always here if you need anything!
Bleona did a great job helping me to set up my store and get running successfully
Thank you so much for taking the time to leave this! It really means a lot to me and the team. I’m especially glad to hear Bleona was able to help you get your store set up and make the onboarding process smooth. Getting everything configured correctly can sometimes be a bit of a headache, so it’s great to know she was there to make it easy for you. We genuinely appreciate you choosing to work with us and trusting our team!
Abigail was absolutely amazing! I had a serious issue with automatic chargeback alert refunds from my previous service, and she took the time to understand exactly what happened. She helped configure Disputifier so I have manual control over Ethoca and CDRN alerts and added a rule to prevent automatic refunds on delivered orders. She explained everything clearly, answered all my questions, and made sure I understood how the system works going forward. Excellent customer support and highly recommend!
Thank you so much for taking the time to leave this review! It really means a lot. I’m really glad Abigail was able to help you get everything sorted out.I’ll definitely share this with her, she’ll be really happy to hear that she was able to make things clearer and give you more control over your alerts. Thanks again for trusting us and for the recommendation! We really appreciate it!
Blad my man, This guy is the ultimate go to person for me, I've onboarded about 3 MIDs with him, he went above and beyond explaaining all details how to set everything up. Can't thank him enoguh. Now I can relax and dont worry about the chargebacks
Thank you so much for the kind words. It’s awesome to hear that Blad has become your go-to guy and that he’s been able to help you get all 3 of your MIDs set up properly. I know there’s a lot that goes into getting everything configured, so I’m really glad he took the time to walk you through everything and make sure you were comfortable with it all. Knowing you can now relax and not have to worry about the chargebacks is exactly what we want. I’ll definitely show this to Blad, he’ll love it.
La atencion de Bleona 11/10 me super ayudó y me guio incluso hasta con preguntas basicas!! Se nota que tienen un muy buen equipo de trabajo que ayuda y se preocupa por sus clientes. Recomendaré esta aplicacion a amigos y conocidos!
Thank you so much for this! It honestly means a lot to hear. I’m really glad Bleona was able to help you and, more importantly, make you feel comfortable asking questions along the way. There really is no such thing as a “basic” question when you’re trying to get everything set up, and that’s exactly the kind of support we want our clients to receive. And thank you for the kind words about the team and for recommending us to your friends and colleagues. We genuinely appreciate your trust and are really happy to have you with us!
Great app that does exactly what it's supposed to do. What really stands out though is their support. They always answer VERY fast and are really helpful. Can't recommend this app enough for chargeback mitigation!
Thank you so much for the amazing review! We’re thrilled to hear that Disputifier is doing exactly what you need and, even more importantly, that our support team has been able to make a difference. We pride ourselves on being fast, helpful, and actually being there when our merchants need us. We really appreciate the recommendation and your trust in Disputifier!
Love the app, works like a charm, simple to navigate, but most importantly - really good customer service. Diyosa helped me with about 20 different things I needed, all in under 10 minutes!
Thank you so much for the kind words! 🙌 I’m especially glad to hear Diyosa was able to jump in and knock out everything you needed so quickly, 20 things in under 10 minutes is definitely impressive! 😂 We’re lucky to have her on the team, and I’ll make sure she sees this. It means a lot to know that both the app and the support experience are making things easier for you. Thanks again for choosing Disputifier!
Great customer service, thanks for your help
Thank you so much for the kind words! I’m really glad we were able to help and get everything sorted out for you. We truly appreciate you taking the time to leave a review and for trusting us with your chargeback protection!
Great app for chargebacks and support is exceptionally great, they always respond quickly
Thank you so much for the kind words! It really means a lot. I’m glad you’ve been enjoying the app and, especially, that our support team has been quick to get back to you. We know how important it is to get help when you need it, so it’s great to hear the team has been taking good care of you.
Good customer service
Thank you so much for the kind words! I’m really glad we were able to help and make things a little easier for you. We genuinely appreciate you taking the time to share your experience!
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