Disputifier: Smart Chargebacks

Good Customer Support

Super fast customer support by Luchi

I initially had a hard time understanding how the app worked, so I booked a call. I ended up speaking with Chris, and he was absolutely outstanding from start to finish. He got straight to the point, explained clearly how the app would help my business, and even showed me ways it had already been helping me without me even realizing it. On top of that, he spotted a major issue on my Shopify store that I had completely overlooked. Perfect on every level. Professional, knowledgeable, honest, and genuinely helpful. You can trust them with your eyes closed. Highly recommended!

not too quick of a responce, but got the job done, fixed in one message.

Great customer support! I reached out to ask about the CDRN & Ethoca alert processing time window, and Abigail explained all the rules clearly and patiently. This plugin is really helpful for merchants to prevent chargebacks, the response mechanism of pre-chargeback alerts works as described. Worth installing for any Shopify store worried about payment disputes.

Excelente servicio por parte de soporte.

danii helped me

Very good service !!

Great tool for chargebacks

Good Customer Service, always happy to help!

great customer support, would recommend

Quick to respond and agents know their stuff. Able to assist with my queries in a matter of minutes. Thanks, Levie :)

yess

I spoke with Bleona and all perfect. Good service

Abigail has helped me twice now and has been super quick and knowledgeable. Very valuable employee!

Chris is echt een top medewerker! heeft me goed geholpen heel duidelijk en ook over hun service. Mocht je echt vragen hebben ga naar Chris

réponses hyper rapide, claire et disponible pour toutes questions merci Bleona ;)

Luchi was very quick and responsive in helping me with my questions and concerns

Un equipo de atención al cliente increíble y un servicio excepcional. Su profesionalidad , ami me ayudo Bleona muy amable y simpática es realmente de otro nivel. Respuestas rápidas, excelente comunicación y se esfuerzan de verdad por ayudar. ¡Muy recomendable!

Excellent app and even better customer service! Daniela helped me sort out my integrations, billing descriptors, and PayPal chargeback alerts quickly and efficiently. She was very knowledgeable, friendly, and gave me straightforward answers to all my questions. Thank you, Daniela! 5/5 stars.