Donate Source ‑ Charity Widget
Integrate a seamless donation source right in your store
Rating
4.4
feedback
55
chart
#3,849
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
15%
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Less than a month
31%
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Less than a year
36%
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More than a year
18%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the app for its functionality, ease of use, and great customer service. They highlighted the quick response times of the support team and their willingness to help with any issues or customizations. Users also mentioned that the app helped them increase donations and integrate donation options seamlessly into their online stores. However, there were some negative reviews regarding issues with uninstalling the app, causing problems with the store's functionality. Some users experienced difficulties with technical support and unresolved issues that led to financial losses for their businesses. Additionally, there were complaints about misleading information regarding pricing plans.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 19, 2024
This is an update from my earlier review because I feel sorry for the developers of this app. The App caused big problems for my shop after the uninstall. Code was left behind. I understand that the code was manual code that the developers helped with. Had I known they would need to manually uninstall this, I wouldn't have had to go to the trouble of hiring an expert to help identify the problem. The app itself, while it was working was good. Just be careful when you uninstall the app. Contact the developers to make sure they have removed ALL the code.
July 1, 2024
It was a perfect fit for our Not-for-Profit organization. The support was outstanding, and we are very happy with the app so far. We needed an App to set up a custom donation product and send custom donation receipts to our amazing supporters. After trialling many other apps, we stumbled upon Donate Source, and the whole experience, from onboarding to setting up custom items, has been phenomenal. The support team is very hands-on and super helpful.
May 25, 2024
After we installed this new app on our e-commerce platform, we noticed that our entire shopping cart feature became dysfunctional and non-operational. This situation has been extremely frustrating for our team as we rely heavily on online sales to drive our business. Despite our best efforts to communicate this critical issue to the technical support team over the past several days, the problem remains unresolved. As a result, our online store has been forced offline, leading to significant financial losses on a daily basis. We are urgently seeking a resolution to this issue to minimize the impact on our business operations.
Feb. 22, 2024
The app looks and works great in our store and customer support was really helpful. I was able to set up almost everything on my own but needed help with one thing and they responded quickly and solved the issue.
Feb. 2, 2024
Donate Source app has been up and running for a week now. We have already received higher amount donations that what our previous donation app could provide. In order to accurately add the donation option to our cart page I needed assistance from the Prezen Apps team which were very helpful, punctual, and detailed in their communication with me. Thank you!
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