Donate Source ‑ Charity Widget
The reviews are overwhelmingly positive about the app’s core purpose and especially its customer support. Many merchants say the app is easy to use, works well for adding donation options to checkout or product pages, and is a strong fit for nonprofits and charity campaigns. A recurring strength is the support team: reviewers frequently mention fast response times, hands-on help with installation, custom placement, styling, and theme integration, and developers who are willing to log in and make changes directly. Several users also note that the app helped increase donations or provided functionality they could not get from other donation tools. The negative feedback is much smaller in volume but important. A few reviewers reported serious technical problems, including the app breaking cart functionality, leaving code behind after uninstall, and causing business disruption. There are also complaints about misleading pricing information, specifically a “Free Plan Available” claim that some users felt was false advertising. Overall, the app is praised for service and donation features, but some users warn that installation, uninstallation, and plan transparency can be problematic.
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We've generally had a good experience and customer service has been able to troubleshoot problems quickly.
I would not suggest this app. I had hundreds of fraudulent donations done mainly from India based on the traffic to my site. This in return caused me multiple chargebacks in which I had to pay $15 per chargeback. It appeared that they were testing out stolen credit card numbers to assure that they worked. Hands down worst experience I have had that actually lost money.
We needed some help with the installation and Abhishek was able to do this for us very quickly. We are yet to go live with the website but very happy with the service from this app team so far.
This is the app we use for our site that blends sales with donations (we are a non-profit organization). We have needed some customization to ensure the app works as we need it to work, and their developers have been responsive. They understand the concerns we are raising and build solutions within a couple of days, at most.
I needed assistance creating a donation widget on our custom template, and the support team went above and beyond to help me out. Their response time was incredibly fast, and they provided clear documentation on the changes implemented. The entire experience was smooth. Highly recommend this app to anyone looking for this functionality and top-notch customer service!
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