Donate Source ‑ Charity Widget
The reviews for the Donate Source app are mostly positive, with users praising the customer service and responsiveness of the support team. Many users highlighted the ease of use of the app and its effectiveness in collecting donations for non-profit organizations. The app was commended for its ability to customize donation options and provide clear documentation for implementation. However, there were a few negative reviews mentioning issues with uninstalling the app and causing problems after removal, as well as instances of technical issues affecting the functionality of the online store.
We've generally had a good experience and customer service has been able to troubleshoot problems quickly.
I would not suggest this app. I had hundreds of fraudulent donations done mainly from India based on the traffic to my site. This in return caused me multiple chargebacks in which I had to pay $15 per chargeback. It appeared that they were testing out stolen credit card numbers to assure that they worked. Hands down worst experience I have had that actually lost money.
We needed some help with the installation and Abhishek was able to do this for us very quickly. We are yet to go live with the website but very happy with the service from this app team so far.
This is the app we use for our site that blends sales with donations (we are a non-profit organization). We have needed some customization to ensure the app works as we need it to work, and their developers have been responsive. They understand the concerns we are raising and build solutions within a couple of days, at most.
I needed assistance creating a donation widget on our custom template, and the support team went above and beyond to help me out. Their response time was incredibly fast, and they provided clear documentation on the changes implemented. The entire experience was smooth. Highly recommend this app to anyone looking for this functionality and top-notch customer service!
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