Dondy: WhatsApp Marketing+Chat for Shopify

Dondy: WhatsApp Marketing+Chat

WhatsApp Marketing Platform for E-commerce brands

Developer

Rating

4.9

feedback

724

Reviews

chart

#1,239

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    34%
  • Less than a year
    51%
  • More than a year
    0%

Reviews Summary

The reviews for the Dondy WhatsApp app are overwhelmingly positive, with users praising its ease of use, helpful customer service, and effectiveness in boosting communication with customers. Many users highlighted the quick setup process and the prompt assistance they received from the support team, particularly mentioning specific team members like Orr and Princess Avital. The app's ability to enhance customer engagement, increase conversions, and provide a seamless WhatsApp integration were common themes in the reviews. However, there were a few negative reviews mentioning unexpected charges or issues with customer service responsiveness.

Highlights

Ease of use and quick setup process
Helpful and prompt customer service
Effectiveness in boosting communication and engagement
Positive impact on conversions
Issues with unexpected charges or customer service responsiveness

Rating Breakdown

  • 5
    95% (689 ratings)
  • 4
    4% (26 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 24, 2024

I was surprised by the support, it was very fast and accurate and i am very satisfied by the support

Store

My Store

Using app

--

5 / 5 Share

June 15, 2024

padro is the best , quick respond to my messages , i guess this is what everyone looking for Helped me set up automations and campaigns Highly recommend Padro (:

Using app

2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

June 11, 2024

Very functional and well built app. Excellent dedicated support and very helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Life saver also great customer service. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

I had an outstanding experience using this service on WhatsApp. The responses were prompt, the communication was clear, and the support team went above and beyond to assist me. Highly recommend for anyone looking for efficient and reliable service!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

All reviews

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