Dondy: WhatsApp Marketing+Chat for Shopify

Dondy: WhatsApp Marketing+Chat

Add WhatsApp Chat Button to Your Store for Enhanced Customer

Developer

Rating

4.9

feedback

700

Reviews

chart

#161

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    35%
  • Less than a year
    51%
  • More than a year
    0%

Reviews Summary

The reviews for the Dondy Shopify App are overwhelmingly positive, highlighting exceptional customer service, easy installation, helpful support, and the app's effectiveness in boosting engagement and conversions. Users appreciate the proactive and caring approach of the support team, especially mentioning the employee named Orr for providing clear assistance. The app is praised for its functionality, quick setup, and the ability to reach out to potential customers effectively. However, there are a few negative reviews mentioning issues with payment plans and difficulties in uninstalling the app.

Highlights

Exceptional customer service and support
Easy installation and setup
Effectiveness in boosting engagement and conversions
Positive feedback on functionality and quick setup
Issues with payment plans and uninstalling the app

Rating Breakdown

  • 5
    95% (667 ratings)
  • 4
    4% (25 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2024

it's very good

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

April 19, 2024

Hola no la contraten me cobraron la suscripción anual 2 veces les mando wattsapp al soporte y no contestan! no la contraten se van arrepentir es mala aplicación

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 19, 2024

Good Very Happy .

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Quick and simple set-up and after submitting a question about visibility of the button on mobile, Orr really had a quick solution. Thanks!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

Very good app! Easy to install, pleasantly simple with good possibilities to build up a good customer service. Sehr gute App! Einfach zu installieren, wohltuend schlicht mit guten Möglichkeiten einen guten Kundenservice aufzubauen.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

All reviews

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