All reviews

Rating Breakdown

  • 5
    95% (716 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)

Reviews with Text

  • 100% (749)
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5 / 5 Share

March 22, 2023

Great customer service, Egor helped walk me through the entire process and unveiled all that Doofinder has to offer. The app is great and works perfectly for our customers. The work that the Doofinder team does is excellent and Egor goes above and beyond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Excellent customer service and product! This will help our customers find our special products on our site. We signed up right away! Thanks to Kas for the extra help.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Really useful app that has enhanced our customer's search experience massively. Shaun from Doofinder was superb to work with throughout the setup process and helped resolve any issues we had. Highly recommended

Using app

27 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 21, 2023

This is a great application which has greatly improved website and customer's search experience. Egor from Doofinder was great to work with throughout the setup and implementation process.

Using app

20 days

Total reviews

27

Average rating

4.9

4 / 5 Share

March 20, 2023

at The Outfitters, we have a fairly large product database, ~40,000, and Doofinder really helps our users find their way through the deep database to the product they need. The price point was a small point of contention for us to begin with and felt that it was more expensive than we had originally thought it would be. However we have found Doofinder to be worth it's weight even at the higher prices. 4/5 for the App. Egor helped us out and couldn't have been any more helpful. He was extremely knowledgeable, professional and friendly. 5/5 for Egor.

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 20, 2023

At Vellica.com, we sell engraved crystal and acrylic awards and corporate gifts typically as B2B. Lauren at Doofinder.com helped me understand and configure the app for the trial. Over that time, she contacted me 3 times to check in and advise. As an example, when using the site's search bar with the term "oval", the results - which populate lightning fast - display awards with oval bases, tops, or any other component with the word oval in the description. It's AI capability helps the app to improve as more searches are done by prospects. It keeps tract of CTR and Conversions resulting only from searches done via my website search bar so I know if I'm making $ with doofinder, which I already have during the trial period which is now coming to a close. It paid for itself, so I subscribed.

Using app

27 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 20, 2023

We tried the 30-day trial, and the results we saw were great. Marc walked me through the whole process and was very helpful when I had questions, and helped me with all my customisation needs. I highly recommend Doofinder, a great company to work with!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

We tried the 30-day trial and loved the results we saw. It's smart and intuitive for our users to help convert sales. Egor walked me through the whole process and was very helpful when I had questions. I would highly recommend Doofinder, great company to work with!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Superior customer services and full-function, AI powered search engine. One of the things that really sets Doofinder apart is their willingness to walk you through the install and do much of the customizations for you. Were able to get up and running in no time.

Using app

29 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 15, 2023

Sulaiman has been extremely helpful and informative in talking me through all of the benefits as well as setting up the program. He thoroughly explained all of the features and took the time to listen to and answer any additional questions I had.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

This app has been great! The stats are very helpful to find out what customers are looking for and you can create promotional banners for the search bar as well as recommend products to customers. Andrew has been very helpful and always available to answer questions!

Using app

28 days

Total reviews

4

Average rating

5.0

4 / 5 Share

March 14, 2023

Sara Diaz has been incredibly helpful in integrating this app into our store. She took the time to explain everything thoroughly. Can't wait to see the results.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 6, 2023

This is an amzing app. Egor is very helpful with setting everything up. It is very straightforward and user friendly.

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 10, 2023

I did love this app when it worked however searches even by the exact name are not working for me. I have reached out twice for help once 20 days ago and second time 12 days ago. I am cancelling my service. Too bad, it was good while it lasted but customer service seems to be lacking once they have your money. I even pay for the upgraded plan and am paying $129 US per month. Save your money and find another app.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

We sincerely apologize for not meeting your expectations and the inconveniences caused. We fell short in providing the level of support and service you deserve. As per our meeting yesterday we understand that it is now solved to your satisfaction. Thanks for giving us that second opportunity.

5 / 5 Share

Feb. 28, 2023

I was skeptical at first but Santiago made the whole experience a win win. We went through all the powerful features of this app and within a month i new this was going to increase my business sales. Customizing the search to get new products recognized and making sure i always have something to offer the client when they search for anything is very powerful. There have been quite a few sales generated from customers using the Doofinder search. Very happy they called me :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Great job explaining how to's. This should help increase traffic along our channels. Look forward to working with your team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great app! Added much needed functionality to our website and Diana has been super helpful in showing me features through the trial process - it was a no brainer for us to sign up. Thanks very much Diana for all the help!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

As a business that sells a very niche, unique product this is a very helpful way for visitors to navigate my ecommerce store. For those new to my site, it is a discovery process to understand the many different designs of original art museum banners I carry. The tool has yielded a lot of searches already and it is super easy for visitors to use. The backend is simple to navigate as well. Thank you to Nicole for her thorough explanations and professionalism.

Using app

28 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 24, 2023

Doofinder as added loads of productivity to our website. We are now able to advertise in our search bar, and give our customers a better search experience as a whole than the basic search function of our website. Their support team, especially Qas, has been wonderful in answering our questions and finding solutions for any problems we have faced while trying to customize Doofinder for our needs. Highly recommend.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Alex is very freindly and helpful. The application works really well with our store. The search bar allows our customers to find our content from our blog as well to research the product they are looking at which makes the shopping experience much better. Thanks Alex!

Using app

About 2 months

Total reviews

5

Average rating

5.0