Rating

4.9

feedback

700

Reviews

chart

#911

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    24%
  • Less than a month
    31%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The Doran Product Review App has received overwhelmingly positive reviews from users. Customers praise the app for its exceptional customer service, prompt responses, user-friendly interface, and helpful support team. Many users appreciate that the basic plan is free, making it accessible to new small business owners. The app offers a wide variety of widgets, customization options, and features like AI summary for free, which users find valuable. The support team is highlighted for being patient, quick to resolve issues, and providing clear communication. However, there are a few negative reviews mentioning difficulties in setting up the app and limitations in importing reviews when changing store URLs.

Highlights

Exceptional customer service and prompt responses
User-friendly interface and helpful support team
Free basic plan and valuable features like AI summary
Difficulties in setting up the app and limitations in importing reviews
Wide variety of widgets and customization options

Rating Breakdown

  • 5
    92% (643 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 70% (463)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Store

Ythral

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

This Doran Product Review App team is nothing but extraordinarily helpful. Everything I run into issues or have any questions, they'll respond super quickly and jump right into the solutions for me. The best thing about it is that it's free for the basic plan. I would highly recommend any new small business owner try this!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

amazing service and apps, love it

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Very prompt responses and quick to help

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

The service is user-friendly, and the support team is always patient in working through issues with me whenever I encounter problems.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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