All reviews

Rating Breakdown

  • 5
    96% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 100% (74)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2025

useful and features being added

Store

Using app

--

5 / 5 Share

Oct. 30, 2025

Very Usefull app and service. The best client support

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Nov. 4, 2025

The app seems to be working well, but I have been trying to integrate it for weeks. Support is not really here to help with integration. Might have to give up on DPD due to being unable to get the app working.

Store

EMENTA

Using app

16 days

Total reviews

4

Average rating

2.8

5 / 5 Share

Oct. 21, 2025

I have been using the WebShopAssist DPD integratipn on my 4 websites for about 5 years now. I've never had a single issue with it. It always works as expected and the customisations available on the order list are so helpful. What's most important to me for a Shopify app is the support available and I can hand on heart say that Bogdan has been so helpful with anything I have needed. He just added an extra customisation for me that I needed in a quick turnaround with no questions asked. Thnak you Bogdan! :)

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

Oct. 8, 2025

Great app and astonishing support by Bogdan. Always!

Using app

About 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 30, 2025

This is the best customer service I have ever experienced. They respond extremely quickly and take care of all our concerns. We have some very specific requirements, and Bogdan handles everything in a highly professional manner. The app is highly recommended.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

This app is great and so too is the support we have received. We are using this app in conjunction with the Postcode Shipping app. We have been able to create a wide range of shipping options based on the order value, location & weight. These have all been mapped to dedicated DPD services to avoid any manual sorting. Highly recommend!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Aug. 1, 2025

The app works perfectly – very user-friendly interface, generating shipping labels is quick and easy. Support is responsive and helpful. Bogdan is always ready to assist and does so promptly and professionally. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

July 30, 2025

Works better by a mile than other more expensive integration options we've tried. Emails are responsive, and the app is fairly intuitive with good functionality. No major trip ups, any fixes have been pretty easy to sort out and don't require days of investigation or head scratching - shout out to Bogdan for the ongoing support

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

July 13, 2025

One of the best apps in Shopify + Support

Using app

Over 3 years

Total reviews

10

Average rating

4.6

Developer Reply

Thank you!

5 / 5 Share

June 2, 2025

Até ao momento nada a apontar. Sempre que preciso entro em contacto com o suporte e o Bogdan dá o suporte desejado e mais ainda. Pelo suporte excecional que demonstraram ter até agora e por todas as funcionalidades oferecidas, tenciono continuar a crescer com a WebShopAssist. Vamos em frente

Store

ROX

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado!

5 / 5 Share

March 11, 2025

The DPD Integration Shopify App has been incredibly useful for our business. It has streamlined our shipping process, saving us time and reducing errors. Generating labels and tracking orders is now effortless, and it has greatly improved our overall efficiency. Highly recommend for any Shopify store using DPD!

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

Jan. 30, 2025

everyone is helpful and friendly

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Dec. 14, 2024

The price is perfect! It's not like other apps that are overpriced and require you to pay various fees. The developer is also very friendly and always answered and solved any questions I had! I wish you all the best!

Using app

12 minutes

Total reviews

17

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Nov. 5, 2024

Bogdan did very good job! Thanks

Store

Cojzla

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Nov. 5, 2024

Seamless integration. Very good with pickups.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 31, 2024

Everything is fine.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Best support and great I I can only recommend!

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Oct. 15, 2024

DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.

Using app

Over 1 year

Total reviews

22

Average rating

5.0

Developer Reply

Thank you for your review!

1 / 5 Share

Sept. 22, 2024

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology. We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

Store

DoRámu

Using app

4 months

Total reviews

6

Average rating

3.5

Developer Reply

Hi there, The app still works just fine for many other customers. As we mentioned before, your DPD account has an issue which needs to be solved by DPD. If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD. Kind regards