All reviews

Rating Breakdown

  • 5
    94% (62 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
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5 / 5 Share

Nov. 5, 2022

Product works really well and has the functionality that we need. Support is excellent especially from Bogdan who goes the extra mile to make sure all is working to the best of its ability

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great tech support! Fast replies, fast support, efficient communication and help. Thanks to Bogdan for his patience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

We use this app to ship all orders from Portugal to Europe (DPD Home + Pickup Points). Works like a charm. Bonus: amazing support !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

I'm using this app for around 2 years. First used free plan then upgraded to paid one. No other good DPD integration for Shopify in my country. This app enables my customers to select locker they want their goods to be delivered to and also makes our label printing much faster. Support is also very fast and proficient.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

This App is amazing and does exactly what it says in the tin. Bogden, has been great with the support, fast and helpful. I emailed Bogden and asked if there was a way of having a tick box to turn the extended liability on and off as needed. I was not expecting Bogden to turn round and say he would imperilment it. Two days later it's there!! What more can I say. Fantastic customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Fantastic app! We use it daily to export all our orders into the DPD portal and it works seamlessly every day without issue. Huge time-saver!

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Jan. 17, 2022

Had a few issues but after a couple of emails everything was sorted and working fine now. Working both for the UK, Europe and the Rest of the world now.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

This app is fantastic and if you have any issues or requests the support is amazing. Thank you for this great app!

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you very much!

5 / 5 Share

Nov. 17, 2021

We just set up the DPD integration by WS Assist and are thrilled by how well it worked with our existing order processing. Having all of the customers' shipping data auto-populate into printable labels is life-changing. Their customer service is also exceptional. Within a day of signing up for a paid option we requested an additional function to be added to the app. Bogdan, our contact at WS Assist, took it upon himself to contact DPD directly and work with them to create a completely new field for us within the app. I am thrilled with this app and with WS Assist!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Super App, and Super Support. The App is very convenient and get's the job done perfectly. And the Support is always there to help. Thumbs up

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Aug. 3, 2021

I used the app to integrate our shopify store with dpd, and create orders on dpd every time an order is placed on shopify. We then use the scan and print feature to speed up processing at depot. Super happy with the app, its very customisable and the support and help to setup is extremely supportive. I was able to contact the team and receive replies straight away, we had a quick zoom call for something more technical and we are super happy, thumbs up

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2021

The app works fine and the support team is very very cooperative and responsive. I've requested several minor fine-tunings and they were all implemented in a timely manner. If you are using DPD shipments, I strongly recommend this integration.

Using app

5 months

Total reviews

9

Average rating

4.2

5 / 5 Share

June 20, 2021

I recently switched from Shipstation to the DPD integration app. Initial setup was fairly straight forward and any problems I encountered were easily and swiftly resolved by app support. The app itself is very easy to use and has reduced the time it takes to fulfil my orders. I have had a couple of issues with error messages but Bogdan from app support is amazing. My emails are answered within minutes and any issues resolve pretty much immediately! Would highly recommend this app for anyone using DPD to ship their orders.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2021

It's a great app! It saves me hours and it gives the customers the opportunity to choose the pick up they want on the map. So that it's always correct pick up point on the ticket. Before they used to enter it by hand and a lot of time it was wrong. I had a few things that I didn't understand how to do. But they support is super quick and adequate. So now it works perfectly. Highly recommended!

Using app

21 days

Total reviews

3

Average rating

5.0

4 / 5 Share

June 2, 2021

I installed the app to fulfill orders for Ireland. The initial set up was a little confusing but once sorted out, it is working really well. The app assist team were so helpful and patient and always quick to reply making it a seamless process.

Using app

About 1 month

Total reviews

1

Average rating

4.0

1 / 5 Share

June 1, 2021

please avoid this app so complicated to use, when i chose a collection date dpd have no record of the collections. Its one of those apps i wish i never installed

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry you had this experience and I hope you'll give us the opportunity to explain how the app works. For DPD UK all the shipments created by the app can be found in the DPD web portal or in the MyDPD app in the Shipment Review section. Please contact us if you need more details.

5 / 5 Share

May 27, 2021

The application is perfect for me. I've been using it for a long time and never had a problem with it. IT support is great, they respond very quickly. With this app, I solved all shipping issues to the UK after Brexit

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

This is the greatest Time saving App ever created and one day I will build a statue in its honour. It may not be big, but it will be beautiful, just like this app. Seamless integration, fast support from the creator Bogdan. Don't shop around, just get this, then build your own statue.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

March 2, 2021

This is a super app that integrates perfectly with my Shopify store. It saves a lot of time when creating shipping labels & there is prompt customer support available should you require assistance.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

We worked out this app has saved us 4 hours a week in automation. Amazing. Easy to set up, great customer support and the app WORKS like not just a little works. It's saved us huge time in manual entry.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your review!