All reviews

Rating Breakdown

  • 5
    93% (69 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2021

I recently switched from Shipstation to the DPD integration app. Initial setup was fairly straight forward and any problems I encountered were easily and swiftly resolved by app support. The app itself is very easy to use and has reduced the time it takes to fulfil my orders. I have had a couple of issues with error messages but Bogdan from app support is amazing. My emails are answered within minutes and any issues resolve pretty much immediately! Would highly recommend this app for anyone using DPD to ship their orders.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2021

It's a great app! It saves me hours and it gives the customers the opportunity to choose the pick up they want on the map. So that it's always correct pick up point on the ticket. Before they used to enter it by hand and a lot of time it was wrong. I had a few things that I didn't understand how to do. But they support is super quick and adequate. So now it works perfectly. Highly recommended!

Using app

21 days

Total reviews

4

Average rating

5.0

4 / 5 Share

June 2, 2021

I installed the app to fulfill orders for Ireland. The initial set up was a little confusing but once sorted out, it is working really well. The app assist team were so helpful and patient and always quick to reply making it a seamless process.

Using app

About 1 month

Total reviews

1

Average rating

4.0

1 / 5 Share

June 1, 2021

please avoid this app so complicated to use, when i chose a collection date dpd have no record of the collections. Its one of those apps i wish i never installed

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry you had this experience and I hope you'll give us the opportunity to explain how the app works. For DPD UK all the shipments created by the app can be found in the DPD web portal or in the MyDPD app in the Shipment Review section. Please contact us if you need more details.

5 / 5 Share

May 27, 2021

The application is perfect for me. I've been using it for a long time and never had a problem with it. IT support is great, they respond very quickly. With this app, I solved all shipping issues to the UK after Brexit

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

This is the greatest Time saving App ever created and one day I will build a statue in its honour. It may not be big, but it will be beautiful, just like this app. Seamless integration, fast support from the creator Bogdan. Don't shop around, just get this, then build your own statue.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

March 2, 2021

This is a super app that integrates perfectly with my Shopify store. It saves a lot of time when creating shipping labels & there is prompt customer support available should you require assistance.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

We worked out this app has saved us 4 hours a week in automation. Amazing. Easy to set up, great customer support and the app WORKS like not just a little works. It's saved us huge time in manual entry.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Jan. 25, 2021

This is a great tool for anyone looking to integrate and ship with DPD. It works flawlessly. Our efficiency has improved greatly. And even when Brexit looked like scuppering our orders to the UK, Bogdan stepped in and helped resolve the issues. He has been nothing but responsive and helpful. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

This app is great if you ship with DPD. Creating shipments is really quick and easy and the best thing is that the dispatch emails are sent automatically when the orders are collected by DPD. I had some questions and Bogdan was really helpful - he responded really quickly and explained clearly what I needed to do. Would 100% recommend Updating to say I've been using this app for over a year now and it's worked great for me. As our business grew we needed some additional functionality (to be able to integrate with two DPD accounts) so I emailed Bogdan and they got it live within a couple of weeks - incredible service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review

5 / 5 Share

Dec. 23, 2020

The customer service has been excellent- thanks to Bogdan. Rapid response to our queries and has helped us solve our complex shipping configuration!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Great App. My shipments processing operation speed improved a lot. Very good support! They addapted the app to my sepcific dpd plan in one day!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

spot on very pleased with program and easy to install and setup without any technical knowledge free help available if needed

Using app

16 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 19, 2020

I have been using this app for couple of weeks and It helps to save a lot of time and worries. I had an integration's problem with DPD in the Czech Republic. Bogdan from WebShopAssist was very kind and helpful. I can really recommend this app and their support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Great app which works for all UK DPD / DPD LOCAL accounts. The support email was very helpful. You can print labels from the order page.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 9, 2020

I can't recommend enough. A brilliant app that works perfectly and has completely streamlined how we process orders. It just works!!! Even more importantly, the customer service is epic. Emails and answered quickly. Or you can just call and straight away speak to someone who knows exactly what they are doing. In fact, we had a unique issue as we only ship with DPD on a proportion of our products. Following a phone call, WSA implemented a change in the app in just two days that solved this problem. I don't know another app provider who would do that! THANK YOU WSA

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2020

Bogdan is amazing, he helped us with all issues and improved the app, so he can make it suitable for us!

Store

Zaza.bg

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

Plugin has been very easy to use and has simplified our dispatch process. Support has been great too and added requested features!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2020

Absolute lifesaver. Absolutely perfect! Well done developers on making something that actually works, is simple to setup, AND has a free tier!!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

Excellent solution, it does everything we require. And with far less effort / clicks than we have been used to. Highly recommend! :)

Using app

10 months

Total reviews

5

Average rating

5.0