All reviews

Rating Breakdown

  • 5
    93% (64 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 22, 2024

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology. We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

Store

DoRámu

Using app

--

Total reviews

6

Average rating

3.5

5 / 5 Share

Aug. 22, 2024

Important update! The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great! Many thanks to the guys for their work, I am changing the rating of their app to 5. Keep it up! =========== My company is forced to use this application until we find a more convenient one, even if it means changing the service provider. It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive. We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello, Our integration supports delivery to parcel terminals. You can find details in the app's help page, in the "Delivery to pickup points" section. Please send an email to [email protected] so we can provide more details.

5 / 5 Share

July 31, 2024

This is a must have app if your run a shopify store and use DPD. I can not express how good the support is. Bogdan even made an adjustment to the app so we could get certain info for the DPD collection (something dpd removed from their own booking app recently). This app even resolves printing issues that DPD refuse to fix and support. It is very simple to use and set up. We need more developers like this!!!

Using app

12 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you very much for your review!

5 / 5 Share

May 9, 2024

Excelente experiência, muito eficiente e rápido. Gostamos muito do contacto com o Bogdan.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado!

5 / 5 Share

April 11, 2024

Great app! Everything works fine and the client service is great. Perhaps if it had the pick-up points before the payment method would be better.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

April 5, 2024

Esta app é fantástica! Simples de usar e faz com que a criação de etiquetas e a gestão de pedidos enviados seja muito mais eficiente. Poupa imenso tempo!

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Muito obrigado!

5 / 5 Share

March 19, 2024

Nice app. Fast and professional help. Thank you! Latvia

Store

MOOP

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Feb. 26, 2024

App is working absolutely flawlessly. Amazing customer support! Thank you Bogdan!

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Jan. 29, 2024

We have been using the application for one week, and we are extremely satisfied! :)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Nov. 28, 2023

Aplicação de uso simplificado mas altamente valiosa em termos de aumento de produtividade. Serviço de apoio ao cliente fantástico e rápido.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Obrigado!

5 / 5 Share

Nov. 15, 2023

It's a very helpful app. It allows us to manage our orders quickly. The support team went beyond their call of duty to assist us with the integration. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Oct. 31, 2023

Super helpful and efficient.

Store

Kensui

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 24, 2023

All you need for integrating DPD is this app! Works flawlessly, does everything you need, and if something is missing Bogdan, and his team are always quick to respond. They provide better support than DPD itself! We use multiple couriers and DPD is by far the easiest to manage just because of this app. Thanks!

Store

meer.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 19, 2023

I've been using this app for a good while now and I must say it is an excellent tool! It makes processing orders much easier. As a new user, I had some questions about a couple of features and Bogdan was always more than happy to respond in a professional manner explaining all the details. In one word it is outstanding customer service!

Using app

Over 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your review!

5 / 5 Share

Aug. 8, 2023

I gotta say, this has to be the best support i have ever seen. Fast response, they implement changes based on our needs. The plugin itself works like a charm. I recommend that you read the documentation, because the plugin is a bit confusing at first. Overall, 5 well deserved stars!

Store

Gotu.pt

Using app

9 months

Total reviews

7

Average rating

5.0

1 / 5 Share

June 29, 2023

Warum gebt ihr kaum Informationen, woher man die Zugangsdaten für die Integration bekommt? Einfach nur einen Link mit einen Guide hinzufügen, mehr wäre es doch nicht. Nachdem ich meine App-Zugangsdaten von DPD erhalten habe, musste ich feststellen, dass die Zugangsdaten angeblich "falsch" sind. Naja, zum Glück funktionieren die Zugangsdaten bei anderen Apps problemlos.

Using app

About 22 hours

Total reviews

8

Average rating

4.3

Developer Reply

Thank you for the feedback. We'd have appreciated if you would have contacted our support.

5 / 5 Share

May 11, 2023

D app is lovely,perfect & easy way to integrate for my shipping labels here in d UK. Apart from that, I also want to use this opportunity to appreciate Bogdan!!..wow! Bogdan was & is so prompt with directing, replying, very patient in explaining to my understanding, even when i ask some "dump" questions which honestly was frustrating &confusing to me. Outstanding customer service; knowledgeable and good communicator ..He made it all a very bearable steps for me with all the steps I needed to take as a newbie on shopify selling..GOD bless you more Bogdan, that was a great impactful help you rendered to me there. Thanks you, EbyDivineGrace.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

March 2, 2023

Works seamlessly for us in the UK. Great for shipping to the UK and overseas. The Brexit customs integration works great. On the rare occasion we have an issue (normally our fault..!) Bodgan is on hand (normally within the hour) to sort out the problem or to advise. Support is 2nd to none. Well worth the money. Thank you Bogdan for an amazing app and service. Jonny, Brewkegtap UK

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

The app has transformed the way we ship. Also, we needed some help and Bogdan responded immediately and helped us with the setup! Great app, even better support. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

The application is working well, and the customer service is great. They answer very quickly and always find a solution. Thank you very much !

Using app

4 months

Total reviews

1

Average rating

5.0