Dripshipper: Coffee & Tea
Dropship private label coffee and tea with your branding.
Rating
4.4
feedback
308
chart
#1,805
All reviews
Rating Breakdown
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May 6, 2020
Easy to set up and get started. Friendly customer support. I ordered samples and they came just as described. The only issue I have (which is why the 4-star rating was given) is that there is no way to have your store name appear on customer bank statements. If I go to "Rimfire Coffee" and buy something, my bank statement should show "Rimfire Coffee", not "Old Chicago Coffee". This is a monumental hurdle in building customer trust. None of my other product suppliers (Spocket, etc.) have this issue - all charges show "Rimfire Coffee" regardless of the vendor. If they can fix this, I will edit this to five stars as this is the only issue/concern I have.
Hi there! Thanks for the review. You can change your store settings to show your name on a customer bank statement. Our charge to your account for the cost of goods sold will show the supplier name, but not on your customer bank statement. Only on your bank statement for the cost of goods sold. What your customer sees on their bank statement is based on your Shopify store settings, so we don't control that.
Feb. 13, 2020
Amazing support Great customer service.Answers your questions very fast.Reliable, fast service.Simply great.
March 26, 2019
Used this app to begin the build out of a coffee brand. The coffee really is roast to order (can tell by the de-gassing in my samples) and they are quick to respond. Would like a few more bean choices and the ability to switch between all-in shipping pricing and per location shipping but the pros vastly outweigh any cons. Good job guys - keep it up.
Jan. 5, 2019
Just opened my store this week and received my first order. Second order already in the system. Past several reviews are not good, hoping that is a very small percentage of business owners. I will keep watching...
Oct. 4, 2018
There's good and bad to this. The good is they take care of the shipping(free US), inventory and put your logo on their coffee. The bad, the cost! Unless you have a way to convince people to pay more for their coffee or sell these like hotcakes you can not stay above water financially. Speaking of staying above water..the competition in this market be warned is both SATURATED and TOUGH. People are starting their own coffee chains, some guys are already well established and even if you spend alot of money and effort into this people still may not buy vs them. If you have a GREAT plan and find a way around this, great! but..don't count on it. I myself wasted money on this venture infact I'm getting out of it now. That doesn't make the app bad and it's not all there fault but their cost complicated my business plan.
Sept. 21, 2018
Firstly, the coffee is delicious. I have enjoyed it very much myself and have been forcing cups of it down my friends and colleagues throats. The aroma of a freshly roasted bean is glorious. Delivery is quick and the free shipping is fantastic. Integration with the app is seamless. I have a good website in www.aimhighcoffee.com that is working nicely with the Dripshipper app. Before I put more time in to marketing my only concern right now is the label. I have seen other peoples products popping up with the same free label including the company image we upload. My fear is that there will be an influx of online coffee retailers with the same looking label and people will become savvy to the fact that it is all coming from the same place and sales will not come. The other option available is to put money in to producing labels with them and or have a photographer they work with produce photos with your labels which could run in the thousands depending on how many coffees and number of photos you want to take. I spoke to Danny about this and he mentioned they are hoping to improve label services in the near future after I asked if it was possible to print directly on to the bags. My goal is to have a beautiful and professional bag that rivals the biggest names out there. All correspondence from the team has been extremely fast and professional. I am excited to be working with Dripshipper and am excited about what we can achieve together. Highly recommend you check it out!
Aug. 2, 2018
Horrible customer service. Not worth the time getting a business started when no one can answer simple questions. No information about the quality of the products is given. ***UPDATE*** Within a few minutes of this review being written, I was contacted and my questions were answered.