Dripshipper: Coffee & Tea
Dropship private label coffee and tea with your branding.
Rating
4.4
feedback
308
chart
#1,827
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Jan. 29, 2024
The customer support and service needs work. They constantly ask you to repeatedly.do things that don't work or resolve your issues. If more was done to investigate the root issues. I.e. invoices not showing paid my Customer issue could have been resolved weeks ago.
Jan. 2, 2024
This app/company connects you with two roasters to drop-ship coffee and tea. It has created the connections that I may not be able to make independent of them. They also host meetings/webinars in conjunction with the roasters to help develop sales strategies and aid in marketing.
Oct. 16, 2023
It's really good! I launched my store just a few days ago, and so far it's running great. The support team is always ready to help and answer any questions you have in the same day. Great service all around!
July 6, 2023
So far, so good...It has allowed me to establish a brand presence quickly and efficiently. I look forward to future improvements that help me grow my business and reach new customers.
June 28, 2023
The chat support has been very helpful. My shopify partner created a website with many bugs that I am now fixing and many questions unanswered. The chat support has always helped me. Even Mr Doughty (owner) reached out to me if I wanted help. I absolutely will accept any help I can get since I am on my own now. Lets hope once I start marketing the sales will hit the fan.
May 27, 2023
The company/app is working well for me & my store. In the beginning it was a little rocky. Cons: I kept informing Dripshipper not to launch my store until I was ready & had all my legal paperwork in order. Regardless of notifying them of this multiple times they kept launching my store to the point I had to block them access. I paid them $200 dollars for them to create my website & they took care of most of the hard work. i.e mock photos, pricing, adding contents to store etc. I then changed the way the site looks to match my niche/theme. Dripshipper changed it back to their original look even after I requested them not to. So once again I had to block them access from changing my store's theme. They will create a generic looking website for you that will look similar to others they've worked on. I recommend making changes to your liking afterwards. Pros: They offer a trial price & monthly subscription price that is fair. Most importantly they offer a large variety of gourmet coffee (roasted to order) I am very pleased with the quality of the coffee. My friends & myself love it. Obviously they offer dropshipping/ private labelling. Rather if it's via email or the app they are responsive in answering questions. They even help me solve some store issues I was having. They are a reliable supplier or middleman, I don't worry about my products being shipped out to customers they always "deliver". They provide education on getting sales,set up & business practices. You can also buy in bulk from the supplier's warehouse to save money ( most of the coffee variants will have your custom label on it when buying bulk but not all). They offer the single pods but your logo will only be on the bag not the individual pods. I like the options of grind i.e espresso/standard/coarse & size 12 oz - 12 lbs Overall I am happy.
May 22, 2023
Dripshipper is not just a great app to help any coffee enthusiast create their own store and unique brand, but they also provide a ton of support and strategic guidance to help you scale your business. You get a great team behind you!
April 18, 2023
I appreciate Dripshipper for the ease of use. I do wish it was easier to create our own labels and flavors and work with the roasters. The roasters ship quickly, but I can't add my own touches to the shipping. Roasting and shipping myself would be a better way to go to create a better experience for our customers. But I am happy with Dripshipper and the ease of getting started. Thank you!
March 28, 2023
Good and fast Support and Service and they try to help in any possible way. App is working really good, just one small issue is the Shipping Carrier is missing in the API transfer from app to shopify therefore if your company is not in a country with USPS you have an issue with the carrier, but rest is working finde and again. The support is really good. We are looking forward for more features.
Feb. 17, 2023
Simple process. Fast shipping. The coffee is a little pricey according to my friends and family. Not by much. Just a few bucks for profitability and market share. The marketing tools you have to look for should be a little easier to access. Other than that, so far so good. Oh, my first sale was packed and shipped within a day which was wonderful. (It was a friend of mine that purchased to help me out)
Jan. 24, 2023
There has been importing issues recently but from what I understand, it's for optimization of the app which could only mean it's getting good. I hope they'll have more better features and finally have tea on their catalog. Great support too! I thank Raheel for answering my questions patiently. Thanks!
Thank you for your review! I'm sorry there has been an importing issue recently. If your issue hasn't been resolved, please reach out to our live chat inside the app, and we will get it resolved for you right away.
June 28, 2022
I like that Dripshipper has great products and gives you the option to have your store built for you. I'd like a little more customization options (specifically the ability to put different blends/flavors into pods). Ease of use is fantastic but the margins are fairly slim.
Thanks for your review! We recently added more coffees for the pods. So I hope you can check them out!
May 17, 2022
I have used this program for years and have loved it. More options on labels (including color) and more options for single serve and single serve packaging would be great but beyond that, I am very happy with the service.
We added some more coffees for the k-style cups. I recommend you check them out! Thanks for your review!
Feb. 3, 2021
Honestly without Danny help I never could do this. My store has'nt sold much but I see the potential. I chose the turnkey system. Be careful when you start and make sure things are correct before you go facebook and google
Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Dec. 14, 2020
Very interesting App, especially for the sale of a personalized coffee; the product, tried on several occasions, is of high quality and has a wide choice. The documentary material of the product sold should certainly be improved, in order to offer customers more detail. In particular, there is no useful documentation for some new proposed cafes or poor descriptions...a little bit. In any case recommended company because it allows you to create your own personalized brand...perhaps more freedom in the choice of labels would not hurt.
Thank you for your review! Love it when we have a happy merchant! I hope you can check out our custom labels feature where you can upload a label of your design. If there is anything else you could need, please feel to reach out to us via live chat inside the app.
Aug. 11, 2020
I really like this app! So far so good. I do wish shipping and fulfillment was quicker. This is really helping me brand mu business.
July 22, 2020
This app is pretty easy to use once you figure it out. There could be more step-by-step instructions on how to navigate but overall I am extremely pleased with the products. So far I have thoroughly enjoyed the blends that I have tried.
May 31, 2020
Pro's. This app has given me the opportunity to find a great niche with US based products. The free shipping is a life saver. It has given me the ability to build a brand with very little overhead. The coffee is delicious. Con's: The free labels. (a critique more than a complaint). I am appreciative of them, but it seems like the generic design could pop a little more. Starting out, the labeling system is a catch 22. Designing your own labels really increases overhead when you aren't making enough sales to justify the cost of custom labels. The Temecula Roaster does a really good job with the generic label print outs. The Old Chicago Roaster labels are often smeared when delivered and lack quality. The coffee from both organizations is great, which is why I utilize both roasters.
**UPDATE** Old Chicago Coffee Co. switched to a new label that is the same size... but satin, glossy and weatherproof. This will prevent the smearing mentioned in the review and look much higher quality. The old labels were more like matte paper and are no longer used. All shipments now have this new label from Old Chicago Coffee Co. Thank you for the feedback. I want to make sure we work hard to turn those 4 stars into 5. I am going to see what we can do! I'm open to adjusting our templates. Please send a message to us and ask for Danny. If you had a good example for the free label templates, perhaps we can review it and see if we can get that to replace a current design. We have design resources if you have a look-alike you're interested in.
May 12, 2020
I used this app to startup my online coffee business, def would be tough for anyone to make money using this service though as you must pay $10.77 and hope to sell 12oz of coffee for $15 -$17. And a pound for $15+ which you'll be lucky to sell for anything above $18. In my opinion they provide great service and great to help you get started, but not feasible for long term businesses. Plus $25 monthly fee on top of paying 75% of your profits to them. Look elsewhere before getting started and compare prices. Overall im happy with my experiences so far but the prices are just way to high.