All reviews

Rating Breakdown

  • 5
    72% (221 ratings)
  • 4
    9% (27 ratings)
  • 3
    7% (21 ratings)
  • 2
    3% (9 ratings)
  • 1
    10% (30 ratings)
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5 / 5 Share

Feb. 19, 2021

love the coffee. My customers like the variety. Easy company to work with. Love the custom labels. No complaints so far. Do wish it was a faster ship. I understand that the coffee is as fresh as it can be.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Feb. 16, 2021

Was having an issue on my store, but quickly realized that I was using the older app. I also made an unintentional edit while updating on of the SKU which was presenting a problem to orders. However, customer support identified the issue to get our store back up and running in no-time flat. Great service!

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Feb. 12, 2021

I just started to use this Dripshipper App & I'm hoping it will help me boost my sales. I have already had 4 orders for Coffee and I'm just hoping for a great product and is shipped in a timely manner. I'm looking for great thing's from the Dripshipper App.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Feb. 5, 2021

Great app, opportunity to have a good coffee business and the shipping times are fantastic. I love using this app and can't wait to see the upcoming additions. Thanks Dripshipper. John - Philadelphia

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Nov. 7, 2022

I truly like this app. Every question I asked was answered. My logos turned out great. I am very satisfied with Dripshipper. I have recommended Dripshipper to all my friends. The customer support from Dripshipper is truly amazing. I have never had an issue with this group. -Rogers Guild Global

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Feb. 13, 2021

I am very excited to start my online store with Dripshipper, the app works well and the whole idea looks good. I had some issues while receiving my samples but the delays were mostly because of customs and the team got in touch with me to provide support.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. I’m sorry we didn’t get back to you! Did you send us an email or message within chat? I don’t see a correspondence with “the gay barista” anywhere so maybe it is a separate name or email? It sounds like the issue is likely the invoice is not paid. Which is the wholesale cost of the coffee that you pay the roaster for. We have an invoices section within the Dripshipper app to manage the payment status and and orders section inside the app to also alert you if an order is unpaid. You can message me directly at [email protected] (I’m Dan the owner) and I will get this resolved for you right away.

5 / 5 Share

Jan. 16, 2021

I used this app to fulfil customers orders. It is very helpful for me to submit and fulfil their requirements in no time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Love it when we have a happy merchant! Let us know if we can be of any help. If there is anything else you could need, please feel to reach out to us via live chat inside the app.

5 / 5 Share

Nov. 16, 2020

Support was not the most helpful but Daniel, app owner, was very prompt to respond and friendly. I had uploaded 2 logos and both were added to my store for purchase. I did a test purchase myself and only receive 1 of the 2 images and was concerned why (since I had a few other orders come through). Turns out this label needs to be a custom product. I've ordered my own coffee through this process and I do like the product quality and turn around time.

Store

seenufo

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Sorry for your troubles. You can reach me directly and I can assist you personally, as the founder of Dripshipper. Each product needs specific FDA requirements on the label, which is why when you want to have different designs/labels for each product, you need to create a custom product. More than happy to assist via my personal email!

5 / 5 Share

Oct. 16, 2020

very happy so far great communication with very attentive staff, app is very easy to use, nice variety of product.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

When tagging a pic on Facebook to promote Halloween coffee mugs and Pumpkin Spice, it turns out Facebook algorithms think the coffee is out of stock. It isn't. Pumpkin Spice out of stock in October makes no sense, FB. Dripshipper was on it right away because like me, they get that customer service is paramount. People over algorithms!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Pumpkin Spice is not out of stock. I’m not quite sure why Facebook would display that, but we are more than willing to help get your Facebook settings corrected so it doesn’t show out of stock. Thanks!

5 / 5 Share

Oct. 6, 2020

Honestly pretty easy app that works easy and does what it says it does. The pricing is a bit steep especially since you have to pay the monthly fee too but if its just extra sales for your store how can you really complain. I ordered a bag to checkout the quality and the coffee was good and the packaging actually was amazing looking.

Using app

14 days

Total reviews

7

Average rating

3.3

5 / 5 Share

Oct. 5, 2020

great finding somewhere to buy my products and custom made my labels to authenticate my business.. still new to the industry and they madre it very easy for me.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

My customer complained that they received two different types of bags one color printed label and one black and white hand written label In her order. I’m embarrassed, how is this for brand consistency?

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thanks for the feedback! It’s based on the supplier. I just responded to your chat message. One supplier does black and white and the other does color. To be consistent, just pick the coffees from one of the suppliers.

5 / 5 Share

Sept. 23, 2020

First time user. Placed a test order and was wondering if you ship directly the consumer or to the shopify-distributer for them to ship?

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. You can always message us at [email protected] for any questions you may have. We will ship directly to your customers with your branding only.

5 / 5 Share

Sept. 2, 2020

it is a great app but it has some bugs i cannot get my inventory. thank you for the great app it is amazing.

Store

Bazzal

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

very good.............................................................................................................................................................................................................................................................................................................................................................................

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

This app is awesome, This was a challenge because I was launching my store and some things I didn't understand, but they helped me through. Knaked Coffee

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

It's really simple app with good features for business. Everything in a right place and you can adjust whatever you want.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Very responsive and helpful, app is easy as can be to use, and can't recommend them enough if you'd like to dropship coffee.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

If you want to sell coffee on Shopify, this is the app to use. It's easy to use, mostly user friendly. The team is quick to respond and very helpful.

Using app

11 months

Total reviews

5

Average rating

5.0