Zonos Duty and Tax
Zonos Duty and Tax - Calculate, collect, remit w/landed cost
Rating
4.9
feedback
166
chart
#2,291
All reviews
Rating Breakdown
Review RSS Feed
July 20, 2022
Shawn was extremely helpful! he was very thorough with his explanations and made the process seamless. His personality was on point and was quick with response via email as well. highly recommend!
We are excited to be partnering with John Masters Organics. Zonos is consistently working to make their processes smooth for our customers. We look forward to seeing you grow internationally.
July 19, 2022
Worked with Barrett and team to help integrate this Zonos feature into our store WelForeHealth.com. Key is that this is new for us and we are severely understaffed. Expect complete patience and hand-holding throughout the process. Extreme flexibility and thoroughness. Exactly what we needed for our situation and circumstances. Shared pros and cons of different choices ahead of us, the short and/or long term implications of the decisions we needed to make, understanding our tradeoffs. Highly recommended as a partner for collaboration with international business development!
Thank you for your review. We are glad to make international shipping easier and more transparent for your customers and alleviate the burden of being understaffed.
July 18, 2022
Jennifer and Shawn were so help from from start to finish. I highly recommend Zonos for anyone who is looking for similar services that they provide!
Thank you for your review! We are excited to be cross-border partners with you and look forward to seeing your success.
July 9, 2022
I wanted to create as frictionless an experience for international customers as possible with prepaid DDP shipping so they complete purchases with confidence and convenience and minimizing delays in delivery. Zonos helps us accomplish this. Shawn Roah was very professional, knowledgeable and supportive in making the integration process as easeful as possible. He was also super nice and a joy to work with.
Thank you for your review! Our customer support team works to ensure that every person has a great experience. We appreciate you coming to Zonos for your cross border needs and look forward to assisting you as we continue to make sure the customer can have confidence in your store.
July 3, 2022
This app has been amazing in helping us fulfil our global orders. The team are great- Waseem from Zonos has been patient, helpful and provided excellent support. Thank you!
Thank you for the review. We have a great team and enjoy helping you. We are excited to help you continue to grow and fulfill international orders/
June 30, 2022
A great way to manage complexities of international taxes and duties. We are now able to provide customers with more awareness of their local taxes, improving the delivery process. Laura from Zonos has provided an excellent support and service, thank you!
Thank you for your review. Zonos is excited to be partnering with BAMBA SWIM International and are excited to see your international shipping success. Transparency for your customer is important to us and are excited to continue to help them.
June 30, 2022
The team (Shaun and Adam) at Zono's have been great with getting the app live and answering any queries we had. I highly recommend the app if you wish to offer landed shipping or show rates.
Thank you for your review, Molly! We are happy to add to the transparency of international shipping and look forward to continuing with you as a cross-border partner.
June 28, 2022
Barrett Curry and team were so incredibly helpful in getting our store configured quickly and accurately. A dream to work with!
Thank you for the review! We are glad you enjoyed your onboarding experience are excited to continue to work with you as your cross-border shipping partner.
June 24, 2022
I wish once an order is created that it shows " shipped" immediately instead of saying " Succeeded " which requires us to constantly click on the same order until it updates. Overall the app is easy to understand and I had a great specialist throughout this experience. Thank you Shawn for all of your help.
Thank you for your review and feedback. I have reached out to our developers to inquire on how we can have shipped show quicker. Feedback is the key to us making your cross-border shipping easy. We are glad you are enjoying the app.
June 15, 2022
We just implemented Zonos and the implementation process was easy and quick. Zonos has an amazing team.
We are excited to be working with Nu Sensuelle! Zonos is excited to be your cross-border shipping partner and can't wait to see you succeed internationally.
June 14, 2022
Got this app for international orders, also got the updated verson for UK because doing a VAT on our own was so confusing. Zonos team was super helpfuls, app works great!
Thank you for your feedback! We are glad to be able to help with your cross-border shipping and UK Vat.
June 13, 2022
The ability to display accurate landed costs to our international customers is of great importance to our business, and we are now able to do this with confidence. Great service from the team at Zonos. Thanks to Barrett, Trevor and Junior who were all incredibly professional and knowledgeable and who made the implementation process simple. Thanks to the team for always making themselves available and for their expert advice and assistance.
Thank you for your review! We are excited to be working with The Coded as cross-border partners and can't wait to see your international success.
June 9, 2022
Great team at Zonos - Laura has been very helpful and responsive during the integration process. Zonos has also helped with international conversions - although only running for a short period of time, we have seen international sales increase.
Using app
Almost 2 years
Total reviews
5
Average rating
4.6
Thank you for your review. We are glad that you have already seen success with Zonos as your cross-border partner.
June 9, 2022
The integration and set up has been really smooth thanks to the onboarding support (Shawn) which has been amazing and so helpful during this process!
Thank you for your review! We are excited to be working with LF Markey and to continue to make your cross-border shipping experience smooth.
June 8, 2022
Zonos has been an amazing asset to our growing business! We are able to offer better options and prices for our international customers all because of the help of the Zonos app and the Zonos team! We had an AMAZING team helping us with our integration and we cannot thank them enough for the guidance!
We are excited to be working with Yellow the Label and look forward to continuing to make your cross-border experience amazing. We are always working to improve user experience.
June 3, 2022
Whew, finally found a solution that helps calculate the total landed cost for our international clients. Now there are no surprises for us OR our clients, and the costs are all transparently shown, which our clients really appreciate. And the onboarding team was top notch!
Thank you for your review! We are glad that Zonos is able to contribute to transparency with your international customers. We look forward to assisting you as you continue to ship cross-border.
May 31, 2022
From ease of use to customer experience, we've loved using Zonos. It's been easy to use, easy to deploy, and easy to dig into for issues. Plus, Zonos has been a great platform to learn more about how customs, duties, and taxes work. They do a wonderful job as a company and in their technology to help customers to learn more about how it works. We had the pleasure of working with Jessica D. from Zonos, and she was so helpful, personable, friendly, and entrepreneurial in solving problems and helping us become more empowered customers/users.
Thank you for your great review! Zonos loves making cross-border shipping easy! Jessica and the team are always working to simplify classify. We look forward to assisting and empowering you as you ship internationally.
May 27, 2022
Zonos has been a huge help in fulfilling international orders. We can't thank Shawn R. enough for his assistance in getting us started and being so accessible via email or Zoom calls to guide us through the process and help with answering questions.
Thank you for your honest feedback. Shawn is great and we are glad he make your onboarding experience easier. We look forward to assisting you as you continue to ship cross-border.
May 23, 2022
Zonos makes calculating duties and taxes for my clients so easy! It gives me peace of mind knowing that the HS codes are calculated correctly and that someone is staying on top of the almost constant regulations changes. They're the best tool we've installed on our site.
We are excited to be working with Hampden Clothing! We are glad that we are able to simplify shipping cross-border and have made it easier for you. Zonos is continuously improving HS codes and rules as well as our calculations.
May 23, 2022
Just started using Zono's and so far so good! Onboarding was easy and Trevor was very helpful throughout the process, not too mention he is really good at Star Wars trivia. Thanks!
Thank you for your review. Zonos is knowledgeable in international shipping and Star Wars trivia! We are excited to be your cross-border partner. We look forward to continuing to work with you.