Zonos Duty and Tax
Zonos Duty and Tax - Calculate, collect, remit w/landed cost
Rating
4.7
feedback
156
chart
#2,013
All reviews
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June 3, 2022
Whew, finally found a solution that helps calculate the total landed cost for our international clients. Now there are no surprises for us OR our clients, and the costs are all transparently shown, which our clients really appreciate. And the onboarding team was top notch!
Thank you for your review! We are glad that Zonos is able to contribute to transparency with your international customers. We look forward to assisting you as you continue to ship cross-border.
May 31, 2022
From ease of use to customer experience, we've loved using Zonos. It's been easy to use, easy to deploy, and easy to dig into for issues. Plus, Zonos has been a great platform to learn more about how customs, duties, and taxes work. They do a wonderful job as a company and in their technology to help customers to learn more about how it works. We had the pleasure of working with Jessica D. from Zonos, and she was so helpful, personable, friendly, and entrepreneurial in solving problems and helping us become more empowered customers/users.
Thank you for your great review! Zonos loves making cross-border shipping easy! Jessica and the team are always working to simplify classify. We look forward to assisting and empowering you as you ship internationally.
May 27, 2022
Zonos has been a huge help in fulfilling international orders. We can't thank Shawn R. enough for his assistance in getting us started and being so accessible via email or Zoom calls to guide us through the process and help with answering questions.
Thank you for your honest feedback. Shawn is great and we are glad he make your onboarding experience easier. We look forward to assisting you as you continue to ship cross-border.
May 23, 2022
Zonos makes calculating duties and taxes for my clients so easy! It gives me peace of mind knowing that the HS codes are calculated correctly and that someone is staying on top of the almost constant regulations changes. They're the best tool we've installed on our site.
We are excited to be working with Hampden Clothing! We are glad that we are able to simplify shipping cross-border and have made it easier for you. Zonos is continuously improving HS codes and rules as well as our calculations.
May 23, 2022
Just started using Zono's and so far so good! Onboarding was easy and Trevor was very helpful throughout the process, not too mention he is really good at Star Wars trivia. Thanks!
Thank you for your review. Zonos is knowledgeable in international shipping and Star Wars trivia! We are excited to be your cross-border partner. We look forward to continuing to work with you.
May 17, 2022
The Zonos app provides landed costs to international customers in pre-checkout by displaying live ship rates, duties and taxes while also providing the ability to print labels for shipping internationally with ease. I received outstanding customer care, full setup with detailed walkthrough, and had all my questions answered. I will be offered further assistance should any questions arise. Zonos is the definite app to use for shipping internationally via Shopify.
Thank you Michele! We look forward to working with Jewelry Design and assisting in your international success. Zonos prides themselves in making the international process easy, including our printing labels process.
May 11, 2022
Zonos has an extremely helpful and easy onboarding process. It will help alleviate any issues with shipping on international orders, having the duties and taxes listed up front. Our Integration Specialist was extremely knowledgable and answered all of our questions quickly and efficiently!
We appreciate your feedback and value working with Three Nails Clothing. Zonos is happy to contribute to your success by adding transparency and ensuring unexpected charges to your international customers. We are glad you had an great experience with our onboarding team and will provide your feedback to them.
May 4, 2022
The Zonos app works as intended and lets customers know what to expect during checkout. No surprises! Our implementatoin process was a breeze, and the Onboarding Specialist was very knowledgable and helpful.
Thank you for your feedback! Zonos prides themselves on providing a surprise free experience for our merchants and their customers. We look forward to helping and providing any assistance as needed.
April 13, 2022
So far so good! MUCH better landed costing for our intl customers. Support is next level good and helped us every step of the way. Cannot thank them enough for all the help and guidance. Really excited to see how this impacts and helps us grow our international d2c footprint.
We are thrilled to be working with Kaged and are looking forward to working with you as a cross-border partner. Our support team is always ready to help you as you continue to grow and succeed internationally.
April 11, 2022
Zonos provides customer-friendly and clear service itself, and also they have great, prompt customer service as well. If you got a slight problem using the app, then the customer service team will listen to you and fix things as fast as they can.
Thank you for your review! Our customer support team works to ensure that every person has a great experience. We appreciate you coming to Zonos for your cross border needs and look forward to assisting you as we continue to grow together.
April 8, 2022
The software is seamless and the customer onboarding experience was great. I can't recommend Zonos enough. The interactive duties/taxes help button on our website is just a cherry on top of this great program. Thanks Shawn!
We are excited to be working with DynaVap and appreciate your feedback on our products. Shawn is one of our valued onboarding team members and we are glad that your onboarding experience was great! We look forward to working with you.
April 5, 2022
越境ECのオンラインショップを構築するにあたり、ShopifyエキスパートのアドバイスでZonos Duty and Taxを実装しました。FedExの運賃レートをAPI連携で反映させることが出来ること、HSコードを各商品に割り当てることで各国の税金も正確に反映させることが出来る点が、当社の目的に合致しました。2022年1月にFedExが改編した新サービス体系への対応が少し遅れたようで正確な料金表示が一定期間できなくなりましたが、サポートチームが対応してくれました。おおむね満足しています。
We appreciate your feedback on our Duty and Tax app. We are always working to help our cross border shipping by perfecting our classify system. Never hesitate to reach out.
March 29, 2022
The customer service with these guys is amazing. They are thorough and take time to explain things whenever you need help. This app also helps you to deal with duties and taxes worry free. Would highly recommend their services.
Thank you for your review. We appreciate your feedback on our team. They love assisting our customers to ensure a smooth experience. We are glad that we have made duties and taxes stress free for you!
March 22, 2022
Zono's has helped increase our international sales. We have shipped international for years, but with all the custom forms, HS codes and rules, it was overwhelming to ship each package. After we got past the setup part with Zono's, it is so easy. We literally click create label and everything populates correctly, it interacts with our UPS account and we do nothing but print a label. It even puts the tracking number into the Shopify order once its created. It has made our lives so much easier and the customers now know exactly what they are paying, they have the option to pay duties/tax upfront or when it arrives, but there are no surprises for them or us.
Thank you for your kind words. We are glad that we are able to simplify shipping cross-border and have made it easier for you. Zonos is continuously improving HS codes and rules as well as Duty and Tax Rules.
March 16, 2022
The app & team behind Zonos have made the transparency with duties/taxes for our international customers very clear and seamless - they are not hit with any hidden fees at the borders. Highly recommend if you have international customers - Zonos will assist with every step & query along the way!
Thank you for your review! We are glad that Zonos is able to contribute to transparency with your international customers. We look forward to assisting you as you continue to ship cross-border.
Feb. 22, 2022
We have been using Zonos for about half a year now and the service has been exceptional. It's relived so many headaches for us and our customers when it comes to international duties and taxes and has enabled us to scale our brand globally. The team are A+++ too. Highly recommend!
Thank you for your feedback, we're delighted you chose Zonos as your cross-border partner! We value Zorali as a customer and are happy to contribute to your success.
Feb. 15, 2022
We have used this app to improve our customer journey and to reduce returns due to customers not having transparency over the taxes applicable to their order. Zonos has been really helpful in reducing issues relating to customer taxes and duties and the team are really responsive and very helpful when we have any questions. Zonos is really easy to use and saves a lot of time when automating the shipping labels.
Thank you for your feedback, Anna Quan. We are happy to contribute to transparency for your customers in regards to international shipping costs and time saving products. We enjoy working with you.
Feb. 1, 2022
After a few hiccups (my fault not zonos) we were able to get the app up and running to expand service to our international customers. Zonos is user friendly, efficient and their customer service is top notch! Really love their test cart so you know what to expect without having to commit to placing an actual test order. Really great team- couldn't recommend them more!
Thank you for your honest feedback. We are glad that Zonos is contributing to your success. We appreciate the work we get to do with you and are glad to contribute to your efficiency.
Feb. 1, 2022
Zonos is Great! Support is always super fast and helpful. Love the transparency that this app adds to our international orders, makes it super clear for our customers about any extra charges, etc.
We value Shkoop of Scandinavia as a customer and take all feedback we receive seriously. We are thankful to add transparency to your international customer’s experience.
Jan. 26, 2022
The app works wonders, and they have a top notch customer support. Would totally recommend it, they even have additional quoting tools on their dashboard.
Thank you for your feedback. We have enjoyed working with Analucia Beltran Diamond and are happy that the quoter tools and other products have made cross-border shipping easier.