EAS EU & UK Compliance for Shopify

EAS EU & UK Compliance

Automate your EU & UK Compliance (IOSS, GPSR, OSS and...
Rating
4.7
Feedback
73
Reviews
Chart
#1,208
Shopify

All reviews

5 / 5 Share
March 1, 2026

I'm paying too much money all the time... They're not providing service... We've been emailing for 15 days... I barely got them to lower the package... They charged me half the service fee... They charged me a high service fee of 199 euros... It's a total rip-off.

Store Using app Total reviews Average rating
RETROFUME 3 months 2 5.0
Developer Reply

Thank you for your review, and I’m genuinely sorry to hear you feel this way. To clarify, the €199 charge was for Express Onboarding, which was selected during signup together with your other services. We delivered the Express Onboarding as ordered, and your onboarding was completed accordingly. That said, we understand this may have been selected by mistake. Even though the service had already been provided, we still refunded the Express Onboarding fee as a goodwill gesture. We also downgraded your subscription plan as requested, credited the difference, and removed the late payment fee from the invoice that had become overdue. If anything still appears unclear or incorrect on your account, we’d be happy to review it again with you directly.

5 / 5 Share
Feb. 4, 2026

Excellent experience. Setup was seamless and done for me within 24 hours. Highly recommended.

Store Using app Total reviews Average rating
Little Jax About 22 hours 4 5.0
5 / 5 Share
Nov. 21, 2025

Seamless integration, setup and great customer service. Simplifies something that can often be complex in cost-effective, efficient way. Highly recommended.

Store Using app Total reviews Average rating
SAIRA 17 days 5 5.0
5 / 5 Share
Nov. 11, 2025

I have registered and have been waiting a few weeks to get a response from your team. If there is a problem can you please let me know. Your silence has a direct impact on the development and full launch of my business. Thank you...... EAS have been in touch and I am delighted with their handling of my concern. Special thanks to Emma.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 3, 2025

Really simple to setup and use. Definitely recommend.

Store Using app Total reviews Average rating
Almond Oak About 1 month
5 / 5 Share
Oct. 29, 2025

We have been using EAS's services for a few years now. Their systems work flawlessly, and the customer services is fantastic. Would have no hesitation in recommending them.

Store Using app Total reviews Average rating
Pawsome Paws Boutique Over 2 years 3 5.0
5 / 5 Share
Oct. 22, 2025

Absolutely excellent app and customer service: Teemu and the team made the difficult and confusing process of selling into EU very understandable and easy to implement, and their response and advice is clear, detailed and very generous Would highly recommend to anyone thinking about using them

Store Using app Total reviews Average rating
neidan clothing Over 1 year 2 5.0
5 / 5 Share
Oct. 4, 2025

EAS has helped simply something that would otherwise be a lot of hassle. I am suprised by how prompt and helpful responses are from Teemu and team. Even with the introduction of U.S. tariffs, EAS Project have made sure our taxes are set up properly. Shopify should really offer its own IOSS service, but as they dont EAS Project are the only service we would use to make taxes a EU breeze. - Allan

Store Using app Total reviews Average rating
BLCKSMTH Apparel Over 1 year 3 5.0
5 / 5 Share
Aug. 26, 2025

Nice guys, nice system, amazing customer support. Thanks Ross, Aleksandra & everyone else! Only thing is I wish that it was a bit easier and cheaper to pay via paypal - I get many orders via paypal and converting currency many times is expensive. But that's more of a paypal issue I guess.

Store Using app Total reviews Average rating
Brutal Cities Over 2 years 12 4.7
5 / 5 Share
Aug. 5, 2025

Working with EAS has been fantastic. They feel like a small team but deliver first class service even to a small player like us. Attentive, responsive and easy to deal with, I don't know how we would have navigated the EU and UK taxes without them.

Store Using app Total reviews Average rating
Deborah Wilde Books Over 2 years 8 4.5
5 / 5 Share
July 18, 2025

Amazing company! Always there to help and quick with it as well. Would 100% reccomend.

Store Using app Total reviews Average rating
Minifigs.me 1 day 7 5.0
5 / 5 Share
July 14, 2025

I am very pleased indeed with this app and the fabulous customer service too! My IOSS application became complicated (I think due to me having half registered previously) This meant my application took a little longer than it usually does (mine was an unusual situation, as I understand it usually the process is very quick and smooth) but the customer service and regular updates I recived during this time meant I felt well informed and very reassured that my registration was in very safe hands. Now I am registered for IOSS and the app works perfectly. I had a question about invoicing and this was answered promptly and very thoroughly. I honestly could not be happier with this app and the help I have received from the staff.

Store Using app Total reviews Average rating
The Steady Thread 3 months 2 5.0
5 / 5 Share
June 13, 2025

After a few teething problems, EAS has gone above and beyond to help ensure my EU orders are processed easily and has been available to answer any questions I have. I highly recommend them.

Store Using app Total reviews Average rating
Ayten Gasson 2 months 5 4.6
Developer Reply

Thank you for your feedback, and we truly appreciate your kind words about the app itself. We apologise for the delay in our support response. Over the past two weeks, we've experienced an unusually high volume of new registrations, which has unfortunately impacted our usual response times. We're actively onboarding new team members to ensure we can get back to providing the fast and helpful support you, and all our users deserve. PS: We actually replied to your IOSS question yesterday, but just in case it didn’t reach you, we're happy to resend it! Thanks again for your patience and for helping us improve.

5 / 5 Share
May 7, 2025

Such an easy 5 star review. The exact system we'd been looking for, to make our EU orders easier with customs. We've already seen the difference in customer service, with our orders flying through customs via IOSS and arriving quicker with the tax fees handled upfront. The onboarding was superb too. We had a few quirks to deal with (we sell some books with zero VAT, but they're not always zero rated in the EU) and the team configured everything for us and got us all up and running with the minimum effort from us. Thank you!

Store Using app Total reviews Average rating
www.gayprideshop.co.uk 29 days 2 5.0
5 / 5 Share
Feb. 14, 2025

Really quick and easy installation of IOSS on my Shopify website; I barely had to do anything! And appointing EAS as the Authorised representative for GPSR was easy and the most affordable option I've found too. I would recommend them!

Store Using app Total reviews Average rating
Rock the Panda 2 months 3 5.0
5 / 5 Share
Jan. 26, 2025

The team at EAS is wonderful to work with! Teemu, Daria, and Peter helped me get the app set up and even did some video chats with me to help me. Can't say enough about how great the customer service is.

Store Using app Total reviews Average rating
Luminous Fiber Arts 17 days 3 5.0
5 / 5 Share
Jan. 18, 2025

Huge thanks to Peter from EAS who has been amazing in helping us set up our Shopify store so we can, once again, sell into the EU. Peter set up the tax side of Shopify and carefully guided us through what we needed to do from our end. What I thought was going to be a very complicated process turned out to be very quick hassle free.

Store Using app Total reviews Average rating
StickeredUp4LeMans 4 days 4 5.0
5 / 5 Share
Nov. 27, 2024

What a responsive and professional team! They helped me along the tedious process of getting my german and UK VAT numbers as well as answering all my questions. The whole tax thing for e-commerce is quite a misty territory. EAS was able to give me a lot of clarity on that! 100% recommended for you Ecom store!

Store Using app Total reviews Average rating
POPlab Sounds 4 months 4 5.0
5 / 5 Share
Nov. 13, 2024

The EAS onboarding person made the process for IOSS set up very easy, taking the time to explain everything. I would highly recommend!

Store Using app Total reviews Average rating
Honey Bee Good 2 days 5 5.0
5 / 5 Share
Oct. 1, 2024

Absolutely outstanding service! I’ve struggled getting the IOSS set up, I had zero worries. Everything up and running within 48 hours. www.auf.pet

Store Using app Total reviews Average rating
Auf Wiedersehen, Pet 6 days 1 5.0
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