All reviews

Rating Breakdown

  • 5
    140% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2025

I was wondering about unwanted visitors coming on my website to steal my medias Now they can't thanks to this app

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2025

The support is just helpful and they even build a feature because I've asked for something. Amazing

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 8, 2025

It was exactly what we needed. And the support guys are so cool

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Very quick response to query. Mendel guided me through the setting up of the security I needed on my website and explained in detail what I did not understand. Brilliant service, thank you

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Good customer service!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback.

1 / 5 Share

Jan. 10, 2025

Customer service was helpful but the app simply didn't work. I initially contacted to see if my app was properly embedded because I couldn't even block my own IP address. After much back and forth it was discovered my devices are sending an ipv6 address. However I put in both the ipv6 and ipv4 ip addresses to test this app on not only my own ip but another many states away within the same country. I was suggested to upgrade twice within the troubleshooting. But it did not work. I have to leave a low review as I was asked multiple times to leave a review yet my issue was not resolved.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hello Astral, Thank you for your feedback. I apologize for the inconvenience caused by the review requests. Currently, our application is limited to IPv4 support. We rely on Shopify for IP data, which may include IPv6, but we don’t have control over the computer or Shopify IP versions. Our advanced version does support IPv6, and we’ve provided a demonstration to illustrate this potential solution. Our solution has been instrumental in protecting hundreds of merchants’ stores daily. We’ll clarify these limitations and provide further assistance if needed. Please contact dev@otp.plus for any inquiries.

5 / 5 Share

Jan. 5, 2025

Very helpful app - easy to download and chat help is fast and helpful!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback.

1 / 5 Share

Aug. 24, 2024

blocks everythig guuess it does keep bots out even blocked me from the website . if it blocks all traffic wjhat is the point of having a website

Using app

About 11 hours

Total reviews

6

Average rating

1.5

5 / 5 Share

April 23, 2024

The team is supportive and reply to all questions and thoughts about the app

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you dear, that's a duty. We are here to help.

5 / 5 Share

April 20, 2024

So far after the first usage the app is easy to use and seems to be helpful for store security

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the feedback, it's surely useful, we hope it helps you secure your store from unwanted access

5 / 5 Share

April 18, 2024

perfect for increasing the store security also the customer support is great.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your support and feedback, we hope to help you maximize the security of your store.

5 / 5 Share

April 16, 2024

a very useful, simple and easy to use app

Using app

6 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your feedback, we're glad you found our app simple and easy.

5 / 5 Share

April 12, 2024

Ayoub support and help was great he explained a lot of stuff related to the app and helped me explore if the app is needed for my business. Thank you the awesome support.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback and support, we're available here to assist you wherever needed

5 / 5 Share

June 20, 2023

As a new user, I have had the privilege of communicating with their customer service team in recent days. I must commend them for their exceptional professionalism and reliability. Their prompt response to any issues at all times is truly remarkable.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing feedback. We're always here to support you. Please don't hesitate to reach out if you need any assistance.

5 / 5 Share

May 31, 2023

Great app so far compared to others! Has a free plan, is easy to use app and has quick support. Would recommend!

Store

Jagrrr

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hello dear, thank you so much for your kind words! We are thrilled to hear that you found our app helpful and easy to use.

5 / 5 Share

May 14, 2023

It's working very well. I hope it's free

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, yes the app is actually free.