All reviews

Rating Breakdown

  • 5
    80% (39 ratings)
  • 4
    4% (2 ratings)
  • 3
    4% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (7 ratings)

Reviews with Text

  • 94% (47)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 21, 2025

Horrible App and customer service is no help at all... Customer service doesn't help. they ignore your messages. Also... this app doesn't work at all. I had blocked a certain country, and yet I still got multiple fraud orders from that country that I blocked. DO NOT RECOMMEND...

Using app

6 days

Total reviews

6

Average rating

3.7

Developer Reply

We are sad to see you didn't appreciate our services, We went in a call with you to help, and you said you appreciated the help. But just to give us a negative review. If you need help with anything else, let us know and we are happy to help

1 / 5 Share

June 19, 2025

Tried to block Germany didnt work

Using app

12 minutes

Total reviews

15

Average rating

3.6

Developer Reply

Hi, It simply because you didn't enable the theme app extension on the store We tried to reach out many times, no reply ! In 12 minutes after installing an app, you can't have the time to set it and test. Best

5 / 5 Share

June 18, 2025

Fantastic app, fantastic, dedicated team who support you across and over any issues. They helped me protect my store and myself and made me feel safe and taken care of! Great features, app is being constantly upgraded and allows you to stay secure from fraud, abusive customers and all type of cybersecurity danger that can affect your e-commerce. I would recommend them 100%!!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Oh, wow, we are happy that Securify helped you. It's a pleasure to help Let us know if you need help regarding anything else in your security!

5 / 5 Share

April 8, 2025

It was exactly what we needed. And the support guys are so cool

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Very quick response to query. Mendel guided me through the setting up of the security I needed on my website and explained in detail what I did not understand. Brilliant service, thank you (February 24, 2025).

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your revie, it means the world to us. We do our best to build the product that make you never worry about security issue anymore. Hope it help you.

5 / 5 Share

Jan. 23, 2025

Good customer service!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback.

1 / 5 Share

Jan. 10, 2025

Customer service was helpful but the app simply didn't work. I initially contacted to see if my app was properly embedded because I couldn't even block my own IP address. After much back and forth it was discovered my devices are sending an ipv6 address. However I put in both the ipv6 and ipv4 ip addresses to test this app on not only my own ip but another many states away within the same country. I was suggested to upgrade twice within the troubleshooting. But it did not work. I have to leave a low review as I was asked multiple times to leave a review yet my issue was not resolved.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hello Astral, Thank you for your feedback. I apologize for the inconvenience caused by the review requests. Currently, our application is limited to IPv4 support. We rely on Shopify for IP data, which may include IPv6, but we don’t have control over the computer or Shopify IP versions. Our advanced version does support IPv6, and we’ve provided a demonstration to illustrate this potential solution. Our solution has been instrumental in protecting hundreds of merchants’ stores daily. We’ll clarify these limitations and provide further assistance if needed. Please contact [email protected] for any inquiries.

5 / 5 Share

Jan. 5, 2025

Very helpful app - easy to download and chat help is fast and helpful!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback.

1 / 5 Share

Aug. 24, 2024

blocks everythig guuess it does keep bots out even blocked me from the website . if it blocks all traffic wjhat is the point of having a website

Using app

About 11 hours

Total reviews

6

Average rating

1.5

5 / 5 Share

May 14, 2023

It's working very well. I hope it's free

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, yes the app is actually free.