EDP ‑ Easy Digital Products
Easy Digital Products - Sell Files & License Keys on...
Rating
5.0
feedback
268
chart
#3,519
All reviews
Rating Breakdown
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Aug. 11, 2021
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)
July 14, 2021
We were a little worried before rolling out a big download for the first time and as the very first thing we do with this app. It could not have gone better. The downloads were rock solid and we had zero customer support tickets about it. It's also worth mentioning that the developer offers incredible support. Very responsive and accommodating, which makes us feel like it was a great choice to trust their solution for our brand. Short version: get it. The peace of mind is worth every penny.
Thank you so much! Your review definitely made my day :) I'm more than happy to help you when you have any questions and glad to read that you are recommending my app to other merchants! Thanks again!
July 14, 2021
I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.
Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)
July 1, 2021
我用这个应用派发激活码，很好用。如果能支持多语种就更好了。还有基于不同的种类分开不同的提示也会更好。目前来说功能是基本够用的，但是对于未来，是否能有一些组合定制的可能性或者也能对使用有更多的帮助。给予好评。
Thanks for your review! It's in Chinese but I was able to translate it. If you want to share more details about the suggestion you made here by email, feel free to contact me, I'm always happy to improve my app based on great suggestions like yours :)
July 1, 2021
Very simple to set up and great support! Exactly what's needed to include license keys in purchases.
Using app
1 day
Total reviews
1
Average rating
5.0
Thank you so much! Don't hesitation to come back to me if you have any questions about the app, I'm always happy to help :)
June 23, 2021
This app helps us a lot to sell license keys with our shop. You can change a lot in the settings and have a good guidance, so people like me can use it as well. Well done!
Thank you so much for your review! The license keys part has also been improved a lot in the very last update and I will continue to make it better! Thanks for using the app and for taking the time to leave a review :)
June 19, 2021
This app is EXACTLY what I was looking for. I tried out SendOwl and it was a complete disaster. Easy Digital Products however is perfect. Strong and reliable feature set and a great interface. Highly recommend!
Thank you so much! I'm so happy to read that my app perfectly fits your needs. I'm also glad you mentioned the app interface since it's a point I particularly take in consideration while developing new features in the app! Thank you so much again :)
June 9, 2021
Perfect app for digital products. Nice features, a lot of options to modify to your needs. Made a couple hundred sales and it worked without one single problem.
Thank you so much for your awesome review and for the additional feedback you provided by email. It helps a lot! Thanks again :)
May 30, 2021
Excellent app for digital downloads and also excellent customer service. Used this app since we opened up shop and couldn't be happier with it!
Thank you very much for your review! I’m always happy to help you when you have any questions so don’t hesitate to come back to me directly in the chat or via e-mail :) . Thanks again!
May 28, 2021
Highly Recommend this APP. It is very powerful App, the Team is very cooperative, adding features we ask about. Very very Perfect App to use.
Thank you so much! I'm happy of our conversations about the app since the beginning, your comments really help me to improve it day by day! Thanks again Fadi :)
May 21, 2021
Works great and Axel was so helpful! Highly recommend this for an easy way fo delivering your digital products!
Thank you very much for your review! If you have any other questions while using the app, I'm always happy to help :)
May 10, 2021
I tried digital attachment to sell license keys but it only works for one attachment. Easy Digital Products is a really good solution, respect!
Thank you so much! The license keys feature of the app is constantly improved based on merchant’s feedbacks. I’m glad you liked it :) . Thanks again!
May 7, 2021
Majority of products that I sell in my online shop is digital. I had been using other app for a few years and I was looking for an app that's more advance. This app is perfect. The interface is amazing and the customer service is amazing!!!
Thanks a lot Audria! I'm so happy you like my app, its interface and my customer service! I'm always glad to help so if you have any other questions, you already have my email : don't hesitate :) . Thanks again!
May 4, 2021
I've just been using this app for a couple of days since transfering my store from Squarespace to Shopify and I'm really pleased with it so far. Axel is quick to respond on email and so far I've had no issues reported from my customers. Easy and straight forward :)
Thank you so much! I’m really glad to know that my app makes the transition from your old Squarespace website to Shopify easier. Don’t hesitate to come back to me if you have any other questions, I’m always more than happy to help! :)
April 26, 2021
Great App, love the simplicity and works flawlessly. The free plan made it easy for me to start and looking into the premium features as things grow.
Thank you so much! The best way to start a week for me is to receive this kind of review! Don't hesitate to contact me if you have any questions while using the app, I'm always happy to help :)
April 14, 2021
great app and support doing exactly what it should the look and feel modern and elegant highly recommended great value for money!
Thank you so much for your review! I'm super happy that you mentioned the look & feel of the app, it's always a point I highly take in consideration when I develop new features :)
April 12, 2021
Nice app! Very helpful! Has a much in the pipe for the app, which will make it even better. The price is very good as well!
Thank you so much for your review! Don't hesitate if you have any questions or need anything related to the app, I'm always happy to help. Thanks again :)
March 28, 2021
Much faster than the other digital download apps I've tried. I'm very impressed with the continued updates from the developer and improvements constantly coming out.
Thank you very much for this wonderful review. I'm glad you liked the updates I make for the app. More will come in the next few days based on merchant's reviews like you :) . Thanks again!
March 24, 2021
I am new to Shopify, which can be really intimidating! I created a digital cookbook that we are selling on our website, and uploading the product through this app made the process so easy! I had an issue on the first day with the automated email that was being sent out through my store, so I panicked, but I contacted Axel, who got back to me right away and walked me through the process to help me fix a setting on my Shopify store. I am so relieved he could help me so quickly! Thank you Axel for a great app and the excellent customer service.
Thank you so much for this amazing review. I completely get it that the Shopify platform can be intimidating at first and you were completely right to ask me the questions you got about it and about my app! I'm sure it will begin clearer and clearer the more you will use it. But in the meantime, if you have any question about my app or about the Shopify platform itself, I'm more than happy to help! Thanks again :)
Jan. 22, 2023
Elegant easy to setup and use app which delivers a range of eBooks faultlessly. The support is outstanding - quick and painstaking (immediate response on a Sunday evening!!) Highly recommended. Been using this app for a couple years now on two different sites. Support is also awesome - on a Sunday morning (UK time) the support response was 5 minutes after emailing them, and the problem was sorted immediately based on their advice! Outstanding!
Thank you so much for your awesome review! I'm always happy to help and even during weekends :) ! Glad you mentioned the fact that the app is easy to use! Thanks again!