Easy Donation
Boost Donation Causes, Elevate Sales | Dynamic Charity Tool
Rating
4.8
feedback
167
chart
#1,489
All reviews
Rating Breakdown
Review RSS Feed
July 25, 2024
The customer service is really good, quick with what I needed and the app works well with my theam.
July 10, 2024
Great support! I reached out with a few questions and customization requests while testing out the app. They were quick to respond, within 24 hours, and were able to help with my requested customizations regarding the way the widget looked in my product and cart pages, as well as with the donation product page iteself.
July 8, 2024
This app is great, and the customer service is so helpful. They did so much custom work for us and are always willing to help. A special shoutout to Neha P. from the customer service team for their outstanding support and dedication!
July 4, 2024
This guys have been great! They did all the installation for us even though our custom theme was hard to navigate. very responsive. 10/10!
June 18, 2024
We wanted a donation widget to show on our cart page, as it was a .liquid page we couldn't add as a block within the theme we use. However support came back very quickly, took control and set up for us and we're now happy with how it looks on the page. One thing we would prefer is if the widget wouldn't appear as a product to purchase but I have emailed their support now to hopefully sort out for us. Looking forward to seeing how many customers will give to our worthy cause!
June 10, 2024
Overall, EasyDonation is pretty solid app to use. Bounced around between a few before landing on this option and the main selling point was the customer service. Which is highly integral to using the app as preferred. Support team was able to help me with most of my integrations on the backend... with fairly quick response time.
June 10, 2024
I was nervous as I download the app on weekend and didn't know what to do but after almost 24 hours of sending an email to customer service, I got help and they patiently answered all my question through online chat and helped to set up the app completely based on my requirements. I can't wait to see how this app will affect my business and help me to do the right thing Best customer service ever! Hands down!
May 31, 2024
The customer support team is very helpful and was able to get everything set up for us!
Using app
About 1 month
Total reviews
1
Average rating
5.0
May 15, 2024
I decided to try this app as the reviews felt honest and I needed something easy to set up to take a variety of donations on my non profit store. I did struggle initially in setting this up, and made several mistakes in the process (i'm not the most tech savvy), but as soon as I contacted the support team, they helped straight away, explained things fully and even did a lot of the configuration work for me. Really grateful to the support team for the fast response, the friendly help and support. Please bear in mind there is a big time difference from the UK (-5.30 hrs) if using the instant chat support
April 9, 2024
When I joined up to Easy Donation, I didn't have a lot of time to workout out the location of my Donation widget. The Team at Easy Donation were great, they were quick to respond, and also very happy to help me tweek my design so it complimented my shopping cart.
Feb. 26, 2024
perfect support service, they placed the app where a needed on my shop. thx
Feb. 20, 2024
It is a simple and great app. We had a few hiccups, but the support team was very responsive (minus the time difference) and fixed everything for us quickly, we were up and running in no time.
Jan. 4, 2024
One of the best response times from a customer service team. Straight forward app that does what it says - well worth the cost!
Dec. 29, 2023
This is an AWESOME app! Customer service and support is EXCELLENT! I highly recommend this donation app! The ONLY thing they need to improve is, they need to get a recurring donation button. Other than that...definitely get this Easy Donation app!
Nov. 24, 2023
Great Donation App! It looks and works great and gives me plenty of options. I researched many others and am happy I went with Easy Donation. I'm so thankful for the support this app gives. They are kind, timely and set up App in my cart just as I wanted. When I had another question they answered it promptly too, providing clear directions on how to navigate the app. I have enough tech to learn so making this streamline has been fab!
Nov. 1, 2023