All reviews

Rating Breakdown

  • 5
    84% (104 ratings)
  • 4
    8% (10 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (123)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2022

Depending on your theme, it may not be a totally simple drag and drop, but support was very helpful and responsive in troubleshooting and answering questions.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for your review :) Please feel free to reach out to us anytime.

5 / 5 Share

Sept. 13, 2022

If I could give 10 stars I would. Great app and incredible customer support. Highly efficient, Quick, and very friendly.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for your kind words! Its a pleasure working with you. Wishing you the best for your business 🤗

5 / 5 Share

Aug. 2, 2022

We used this app to allow adding donations at checkout. It has been beneficial for us and our customers so they don't have to find a "product" labeled donation to be able to donate. When we needed help or service they have been fast to respond.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that our app has been beneficial for you and your customers. Our team strives to provide quick and helpful service, so it's great to know we're meeting your expectations. 😊

5 / 5 Share

June 16, 2022

We have been using the app for a handful of years now and really appreciate the functionality and fantastic customer support. The Zestard team has gone above and beyond to facilitate timely feedback and support.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank You for your kind words! Please don't hesitate to reach out to us for any further assistance. 🤗

4 / 5 Share

March 22, 2022

We use this to facilitate open donations to our museum. I like how seamlessly it fits in on the cart and checkout pages. We also use it as a standalone product. This was a little more difficult to set up, but with quick and efficient help from the support team, we were able to get it running.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank You for your review and kind words! Glad that everything is working fine for your store. Please feel free to reach us out for any further assistance, we are always up for help :)

5 / 5 Share

March 15, 2022

While I am still in the trial phase of this app, so far it's been really great. The support has been excellent and the app functions just as it should. What more could you want from an app?

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank You for your review! You also have been really co-operative during this whole conversation. Please feel free to reach us out for any further assistance :)

5 / 5 Share

March 10, 2022

Brilliant customer service. Super fast response within seconds and issue resolved in minutes. Highly recommend! 5 Stars.

Using app

About 5 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank You for your kind words! Please don't hesitate to reach out to us anytime :)

5 / 5 Share

Feb. 7, 2022

Excellent plugin. Lots of options around styling and the features you want enabled. When we did have issue, the developers were very responsive. Recommended.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Working great. Had a small issue getting set up, customer service logged into our account and repaired the error quickly. Thanks so much!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for your review! :) Glad to hear that its working perfectly fine. Let us know if you need anything else.

5 / 5 Share

Nov. 11, 2021

These guys were fantastic, they made everything really easy for us to support our charities of choice, and were very quick to help!

Using app

About 14 hours

Total reviews

10

Average rating

5.0

4 / 5 Share

July 5, 2021

Straightforward app, helpful support. Slight delays due to time difference but that's not too much of a problem if you factor it in to your planning.

Store

Strykk

Using app

6 days

Total reviews

2

Average rating

4.0

5 / 5 Share

April 3, 2025

Had tech support fix a problem which was promptly handled. Great app for doantions.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

1 / 5 Share

April 28, 2021

Poor support. Doesn't respond within 24 hours. The app will take a lot of private customer data out of your backend. The billing isn't transparent – although they offer a free try period – usage-based-charges up to 20 U$ may occur.

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

April 9, 2021

Fast and friendly help. Easy to configure and loads of options. Stoked with the app especially for a charity like ours.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

Super efficient and easy to use! Great customer service, helped me with the set up of the app really fast!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Great customer support, super agile and willing to help. We use the app to let customers make deposits for their credits and its super helpfull. We really recommend it.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Great customer service! The support team have been really helpful and reliable! Would highly recommend them!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

I love this app! Easy to set up the donation box and info. I had some trouble installing it on my site, only because my site has a lot of custom coding, and customer service helped me out. Thanks!

Using app

4 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Dec. 7, 2020

The backend of websites is difficult. The customer service was able to help target and fix our bugs.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Used this app to give customers the option to donate to our chosen non-profit organization on the cart page and as a product listed on a separate page. So far we've been getting donations and it works great. The support team has been very helpful and quick to respond with our customization requests, they were able to remove the questions and reviews that defaulted to products in our theme, and customized the drop-down menu. The tracking feature isn't very granular, just shows the total amount donated by month, but it is easy to pull more information by filtering by the product in Shopify's reports.

Using app

30 days

Total reviews

5

Average rating

4.8