All reviews

Rating Breakdown

  • 5
    87% (149 ratings)
  • 4
    7% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2020

Donations are important to us in the same way purchases from our store help our museums. We use the basic plan and it does everything we need it to do, but could see us using the advanced plan in future as our customers may want the option of donating to the individual sites that our organisation operates. Tech support have been really helpful and quick to respond. Very happy user :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great support and Great App! They were willing to help us with the integration in a fast and timely manner.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

This app has phenomenal support. Thank you for helping me fix my problem again. You guys are super helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

The customer support has been very quick to respond and go above and beyond to make sure everything was the way we needed it for our store. It does everything it says it will do!

Store

Kiwanis

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 19, 2020

This app does not even deserve one star! It is not user friendly for donor calculations etc and there is NO customer support!!! We reached out several times and to date no response!! Don't buy it not worth the aggrivation especially when you have to pay for it!

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 15, 2020

Excellent support! The app works perfectly, got quick help with changing the look really. Keep it up!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

My customers now have the ability to donate to the 3 most active charities in South Africa...awesome app...excellent support.

Store

Vanto

Using app

11 months

Total reviews

29

Average rating

4.4

5 / 5 Share

Sept. 4, 2020

Outstanding support, took the time to update my install so the donation wouldn't popup in cart again once the user had donated. Well done guys, really thankful for your great help on this!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I had an issue I contact the team late at night I was in a hurry and they answered right away and helped me great support, best team thank you :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

The in app support on live chat is great! Would recommend it to anyone who would like to use it......

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

I used this app for a special promotion. It was wonderful and the customer support was the best I’ve seen! The app lets you create seamless donations and even gives those donating a receipt for tax records. For future similar promos, I will use this app again!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Very swift customer service. I had a formatting issue with how the donation function looked on the mobile layout. Within minutes of my email the support team responded and, not only provided advice, but also went into the back-end of my store and made the required formatting changes while I was working on other things! It was all sorted and I was barely involved. Great stuff.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Great app! Customer service was super quick to respond and very helpful. Everything is up and running seamlessly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

I love the support given by Easy Donation. They assisted me from start to finish publishing donation feature in my store. Although I wish Easy Donation has more complex donation features in it, but I can work around my method and get it to launch with the help of support person.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 18, 2020

Their customer service is awesome - so helpful! And their app seems to have everything we need to support our chosen charities.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

very good customer service. usually responds within 3-4 hours with easy instructions and all the questions and problems gets answered.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

I added the Easy Donation app to our store, but quickly realized that it didn't cooperate with our theme. I connected with Pallavi on their support team and received custom code to change the look of the app so it integrated more seamlessly. The app has already been successful, and I highly recommend it if you're also a non-profit looking to offer additional donation options at checkout.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Fantastic app. Great customer service. They configured my donation box and put it exactly where I wanted it on my website.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

I used this app for donations for our Ocean Foundation. They do a great job and are always quick to help when I run into a problem. Highly recommend this app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2020

Great app! We absolutely loved its simplicity and efficiency. And the customer service is top, quick and concise. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0