All reviews

Rating Breakdown

  • 5
    84% (104 ratings)
  • 4
    8% (10 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (123)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2020

Donations are important to us in the same way purchases from our store help our museums. We use the basic plan and it does everything we need it to do, but could see us using the advanced plan in future as our customers may want the option of donating to the individual sites that our organisation operates. Tech support have been really helpful and quick to respond. Very happy user :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great support and Great App! They were willing to help us with the integration in a fast and timely manner.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

This app has phenomenal support. Thank you for helping me fix my problem again. You guys are super helpful

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Excellent support! The app works perfectly, got quick help with changing the look really. Keep it up!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Outstanding support, took the time to update my install so the donation wouldn't popup in cart again once the user had donated. Well done guys, really thankful for your great help on this!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

The in app support on live chat is great! Would recommend it to anyone who would like to use it......

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2020

very good customer service. usually responds within 3-4 hours with easy instructions and all the questions and problems gets answered.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

I added the Easy Donation app to our store, but quickly realized that it didn't cooperate with our theme. I connected with Pallavi on their support team and received custom code to change the look of the app so it integrated more seamlessly. The app has already been successful, and I highly recommend it if you're also a non-profit looking to offer additional donation options at checkout.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

I used this app for donations for our Ocean Foundation. They do a great job and are always quick to help when I run into a problem. Highly recommend this app.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2020

The team at Zestard Support have been amazingly patient and supportive in helping me set up the app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

We're using this app in a slightly different way as a Tip/Pay It Forward option and it's been working out great. Support from the team has been fast and helpful!

Using app

25 days

Total reviews

15

Average rating

4.9

5 / 5 Share

April 21, 2020

Fantastic support that enabled us to configure the app just like we wanted! Highly recommended if you want to implement a donation part in your online store.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2020

A very nicely designed app! Easy to use and functions properly. This can be integrated at homepage, product page or cart page with the help of support team who replies in a minute. Has plenty of options and specific image & messaging feature. Must try!

Using app

1 day

Total reviews

3

Average rating

5.0

4 / 5 Share

April 13, 2020

We are a non-profit and wanted the ability for customers to add on a donation to their purchase from our store. This was the only app we found that allowed us to do this. It wasn't very clear how to set up some of the options and we had to reach out to their support a few times to make changes for us. They were very responsive and helpful (just keep in mind they are in India so there is a time difference in getting a reply). It's cumbersome to always have to ask them to change things instead of being able to modify it ourselves. Other than that, the app works great and we've seen a good percentatage of customers make an additional donation. The app will also send a separate email receipt for the donation, perfect for tax purposes.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 8, 2020

App works as promised, and I must say the best and most responsive customer service I've experienced from an App developer in the four years that we have had a Shopify site. 100% recommend.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Five stars for customer service! Team was amazingly helpful with implementation. Would love to see this become a little easier to use for non-developers like myself, but the team made up for it by being quick and helpful. We have used this for three weeks and have gathered more than 100 donations.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Great customer service from the support team, very reactive. Design needs to be fine-tuned. When we click on donation button it would be great that the page doesn't need to be reloaded because customers think it is a bug and that the donation wasn't added to the cart.

Store

Näak

Using app

7 days

Total reviews

3

Average rating

5.0

2 / 5 Share

April 24, 2020

Their customer service answers fast but on the other hand, I was facing a lot of issues with this app. I have paid my monthly subscription and the app has never worked properly. It made me more issues and bugs than something plus. When I told them to remove all code from my theme they left not even some lines of code but also a full snippet or template. It could be a great app but it seems to me they need better developers somewhere in their Dev office.

Using app

4 months

Total reviews

31

Average rating

4.2

5 / 5 Share

Dec. 10, 2019

We have started to use the app now, but had some minor issues with installing. I contacted the support and within less then 8 hours everything was solved! Great technical support! If the app runs as smooth as the support handled our issue, definitely 5 star rating!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Simple and easy to use donation app that does what we need it to do. Prompt and responsive support when it stopped functioning correctly. Abhishek quickly found the problem and made the necessary changes to get it working again.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0