Zestard ‑ Easy Donation
Boost Donation Causes, Elevate Sales | Dynamic Charity Tool
Rating
4.4
feedback
124
chart
#1,599
All reviews
Dec. 4, 2019
We chose Easy Donation because of its simplicity and ease of use. It does not disappoint, support is great and very responsive.
Oct. 2, 2019
Tech team was extremely attentive and solved all of our issues with a matter of 24 hours. App is very easy to use and implement. Donations show as products which then show up in standard reporting. 5 stars for this app and the service provided! THANK YOU.
Sept. 25, 2019
DO NOT ALLOW ACCESS TO YOUR STORE. I have been working with the developers to get the app running smoothly in store, they were very intermittent in their response, but eventually were able to set the donation portal on the product, and further on get that donation to carry to the cart. We launched the product which is free, but people can choose to pay an amount to donate to charity for it (pay it forward), however, each donation would reset the store price to what ever the last donation was requiring us to monitor each donation and change the price of the product back after each donation. When asked for technical assistance, 3 days and a number of emails later, the developers fix was to remove people from being able to see the price on the website, then delete an entire product from my store. What is left does not work at all. When emailed to ask why products have been deleted and the pricing removed from another - they do not respond. If the app works for you from word go, It was pretty handy and I would have used, but I strongly recommend finding another, or, not allowing access to your store - unless you need some products deleted.
Sept. 23, 2019
This app is awesome! I contacted the support team to make custom changes to the donation experience and they worked with me to make the experience as seamless as possible! Thanks so much for your help! :)
Aug. 16, 2019
We're using this app to enable customers to donate to our non-profit organisation via our online store. We had a few issues with the donation's appearance (on desktop and mobile) and logistics in the backend, but the developers of this app continuously fixed each issue and made sure it worked perfectly for us. They were easily accessible and prompt with their fixes. They definitely went over and above to assist us.
June 24, 2019
The developers were very helpful with getting the app up and running on our very complicated theme. If you are looking for a simple way to accept donations this is a great option.
May 8, 2019
I'm really glad to be using this app. The support team offers exceptional customer service and they go beyond the available features to meet the shop's necessities.
April 1, 2019
We are a small non-profit with very little money to invest in extra apps. This is one app that has had big returns - allowing our supporters to quickly add donations with the books they purchase. It is paying for itself.
Using app
About 2 months
Total reviews
6
Average rating
5.0
March 14, 2019
Great Support Team.I need to use donation snippet for one of my custom product "Donation".Team has helped me to do the same. Thanks !
March 10, 2019
It's not showing up in the cart... Trying to figure it out at this point. It's easy to use if you will have it directly as an item in your main site/ page.
Jan. 28, 2019
The Support are very helpful and easy to talk to. The app also works great. This app is really helpful. Thanks
Dec. 29, 2018
We purchased this app to add a donation request section in our shopping cart. We wanted to customize the look and feel a bit and since we couldn't figure out how to change the CSS we reached out to customer support and they were very responsive and helpful. Several months later we changed our shop template and found that the new template didn't pull over our previous donation default settings. Once again support was very responsive, even over the holidays, and has been great about helping us resolve our minor issues. We are very satisfied with the relative ease of using this app and the customer service is great. It has helped us raise more money for our fundraising causes and allows us flexibility in terms of changing the design of the app look.
Dec. 21, 2018
This app kept the donation process pretty simply, only because the support team was so responsive. Would love to see digital attachments as a part of the receipt-- since often donations come with a premium thanks.
Dec. 8, 2018
I used this app to make an easy way for customers to donate before checking out. I really like how seamless it is with the cart/checkout and clear and easy for customers to donate. It has very simple and basic settings. Another feature I like that many donation apps don’t do is that this donation was made with the same checkout and payment as the rest of the items in the cart - NO separate payment processor is used and NO additional payment or processing fees; this is a huge plus. As a non-profit that sells the donations are coming to us anyways and we shouldn’t have to pay some additional percentage from money that is generously donated to us. The payments come through the same processor that rest of our transactions use such as Shopify Payments and PayPal. This was a frustrating problem that I found with most of the other donation/non-profit apps that Easy Donation app doesn't have. My only wish is that it would be a little easier to install. My theme files looked different than in the guide they provided. However their customer support was very helpful and responsive in resolving my issue and implemented the app on my storefront within a day. The only features I would request is that there be a way to create a recurring donation option ie. weekly, monthly etc. The other minor attribute I wish this had was the ability to create a separate line item ie. tax, shipping, etc. in the reports and receipts instead of it being reflected as a SKU/product. Otherwise this app has been a great add-on for fundraising and extremely easy to use. Level of service was excellent. Zestard makes some other great apps that I’m testing out that so far I've been happy with.
Nov. 30, 2018
App works as intended and support was very helpful in making customizations so the box matched our store.
Nov. 13, 2018
This is a great app that is so straightforward to use, making it very easy for our supporters to add valuable donations to their purchases. The support team have been very helpful and quick to respond to any requests we have for further customisation and improvements to functionality. For us to continue to use this app we would really appreciate having the ability for customers to choose to add giftaid to their donations.
Sept. 28, 2018
For the Catawba Cultural Preservation Project we did a full integration of the Easy Donation app, with the addition of a call to action button on our navigation. Our store theme is a bit more complex and the Zestard support team solved a layout issue for us overnight, which was amazing service. They are also open to enhancement ideas and feedback, showing how engaged they are as a developer. The Catawba team is very happy with the outcome of this integration.
Sept. 24, 2018
Easy to use and the support team is really helpful if you have any questions. I love that it gives my customers an option to do something good :-)
Aug. 2, 2018
Just installed this last night and had 3 donation. Its OK, but way of the mark for charging per month. The reporting function is very limited, and dosent seem to include how much cash has been donated to our charity nomination, only the amount of donations. It would be essential moving forward if we where to contunie using this app, for the app to have a cash reporting too for donations, as it would help justify and confirm to the charity how much was donated per period. Same detail for accounting purposes... So i cant see any other way of seeing the cash? Average
Aug. 2, 2018
This app is perfect for what we needed and the support team behind it is very responsive and informative. Glad we came across this app for our site. Thank you!