All reviews

Rating Breakdown

  • 5
    87% (149 ratings)
  • 4
    7% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2020

Amazing customer service and a really good response time. The app is set up and working really well. If you have any concerns, use the chat feature and they will assist and reassure you! Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2020

The team at Zestard Support have been amazingly patient and supportive in helping me set up the app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

We're using this app in a slightly different way as a Tip/Pay It Forward option and it's been working out great. Support from the team has been fast and helpful!

Using app

Almost 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

April 21, 2020

Fantastic support that enabled us to configure the app just like we wanted! Highly recommended if you want to implement a donation part in your online store.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2020

Functional and well designed app with enough capabilities and customization. Good support. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

A very nicely designed app! Easy to use and functions properly. This can be integrated at homepage, product page or cart page with the help of support team who replies in a minute. Has plenty of options and specific image & messaging feature. Must try!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2020

Amazing app!! Had to research everywhere and read many blogs, and fortunately ended up finding out that most sources recommend Easy Donation and I'm glad I installed it. Has plenty of options and configurations that fulfill my needs, and where there was something too specific (I was sure that can be done) I reached out to their support and they quickly edited my theme's code to perfectly reflect my request as I needed. Thank you for your help and support :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

April 13, 2020

We are a non-profit and wanted the ability for customers to add on a donation to their purchase from our store. This was the only app we found that allowed us to do this. It wasn't very clear how to set up some of the options and we had to reach out to their support a few times to make changes for us. They were very responsive and helpful (just keep in mind they are in India so there is a time difference in getting a reply). It's cumbersome to always have to ask them to change things instead of being able to modify it ourselves. Other than that, the app works great and we've seen a good percentatage of customers make an additional donation. The app will also send a separate email receipt for the donation, perfect for tax purposes.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 8, 2020

App works as promised, and I must say the best and most responsive customer service I've experienced from an App developer in the four years that we have had a Shopify site. 100% recommend.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Five stars for customer service! Team was amazingly helpful with implementation. Would love to see this become a little easier to use for non-developers like myself, but the team made up for it by being quick and helpful. We have used this for three weeks and have gathered more than 100 donations.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Great customer service from the support team, very reactive. Design needs to be fine-tuned. When we click on donation button it would be great that the page doesn't need to be reloaded because customers think it is a bug and that the donation wasn't added to the cart.

Store

Näak

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 6, 2020

We needed an application which allowed visitors to make a donation that would support our organization (rather than some nationally registered charity). This is one of the few that does that. It was reasonably easy to set up and use. Support was prompt and addressed our concerns.

Store

CopBlue

Using app

About 1 year

Total reviews

1

Average rating

4.0

2 / 5 Share

April 24, 2020

Their customer service answers fast but on the other hand, I was facing a lot of issues with this app. I have paid my monthly subscription and the app has never worked properly. It made me more issues and bugs than something plus. When I told them to remove all code from my theme they left not even some lines of code but also a full snippet or template. It could be a great app but it seems to me they need better developers somewhere in their Dev office.

Using app

4 months

Total reviews

29

Average rating

4.2

5 / 5 Share

Dec. 10, 2019

We have started to use the app now, but had some minor issues with installing. I contacted the support and within less then 8 hours everything was solved! Great technical support! If the app runs as smooth as the support handled our issue, definitely 5 star rating!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Easy to install and super prompt support when we had questions. Very pleased with product and service.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

I love this app It was really easy to use the support was very prompt I would definitely recommend Five stars

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

We chose Easy Donation because of its simplicity and ease of use. It does not disappoint, support is great and very responsive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

We are a small company hoping to do some good this Christmas for a charity we hold dearly. I am by no means a dev and the support received in getting it all installed and looking great was fantastic. Within a day launching we have already had 2x donations. highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Great app for stores.. Used to add a tip feature to cart- was very easy to use, also excellent support.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

Tech team was extremely attentive and solved all of our issues with a matter of 24 hours. App is very easy to use and implement. Donations show as products which then show up in standard reporting. 5 stars for this app and the service provided! THANK YOU.

Using app

7 months

Total reviews

4

Average rating

5.0