All reviews

Rating Breakdown

  • 5
    87% (149 ratings)
  • 4
    7% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
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1 / 5 Share

Sept. 25, 2019

DO NOT ALLOW ACCESS TO YOUR STORE. I have been working with the developers to get the app running smoothly in store, they were very intermittent in their response, but eventually were able to set the donation portal on the product, and further on get that donation to carry to the cart. We launched the product which is free, but people can choose to pay an amount to donate to charity for it (pay it forward), however, each donation would reset the store price to what ever the last donation was requiring us to monitor each donation and change the price of the product back after each donation. When asked for technical assistance, 3 days and a number of emails later, the developers fix was to remove people from being able to see the price on the website, then delete an entire product from my store. What is left does not work at all. When emailed to ask why products have been deleted and the pricing removed from another - they do not respond. If the app works for you from word go, It was pretty handy and I would have used, but I strongly recommend finding another, or, not allowing access to your store - unless you need some products deleted.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 23, 2019

This app is awesome! I contacted the support team to make custom changes to the donation experience and they worked with me to make the experience as seamless as possible! Thanks so much for your help! :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

We installed the app and used the help of the developer Team of the app what worked quite well for us. Our shop is still under construction so I can´t give feedback about the process itself. But customer support was helpful. Thank you so much.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 16, 2019

We're using this app to enable customers to donate to our non-profit organisation via our online store. We had a few issues with the donation's appearance (on desktop and mobile) and logistics in the backend, but the developers of this app continuously fixed each issue and made sure it worked perfectly for us. They were easily accessible and prompt with their fixes. They definitely went over and above to assist us.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 31, 2019

We recently downloaded this app as a means to offer a "Donations" option on a specific product page. The app is easy to navigate and install within the website. Additionally, the support team has been very helpful and quick in modifying a couple customized features that we requested initially. From a business perspective, this app has everything that we were looking for and is the perfect app for businesses hoping to give back towards a specific cause.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2019

Such a useful app, very simple but effective, and when we had an error it was very quick and efficient support.

Store

Unbound

Using app

Over 4 years

Total reviews

6

Average rating

5.0

4 / 5 Share

June 24, 2019

The developers were very helpful with getting the app up and running on our very complicated theme. If you are looking for a simple way to accept donations this is a great option.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 13, 2019

You have been great at provinding us with enough information to show our client the possibilities that Easy donation can offer to their store. Great support! Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 12, 2019

This app was the best option out of about three or four I had. Great start but would be nice if they had phone support to help with lag time in between responses.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 8, 2019

I'm really glad to be using this app. The support team offers exceptional customer service and they go beyond the available features to meet the shop's necessities.

Using app

10 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 3, 2019

I use it to handle my donation collection. so far it fits my need. tech support is responsive as well

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2019

I needed an app that would allow my customers to make a donation to our cause on our ecommerce site. We offer a buy one give one model but also, now offer the option to make a direct donation as well. The customer support team was very helpful and responsive to our needs when setting things up. Thanks to the Zestard support team for all their help!

Store

mytavia

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2019

We run a courier service business and we needed to have an option to tip our couriers. Easy Donation and the team were great in responding to my requests and customizing the look to fit our page. Highly recommend this app!

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 26, 2019

Not performing well, my theme is slow now and server isn't available. I pretty sure that this app is not working if you have a lot of traffic. A weird orange circle appear in the carte page. This app is not for mobile devices too.

Using app

About 23 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

April 1, 2019

We are a small non-profit with very little money to invest in extra apps. This is one app that has had big returns - allowing our supporters to quickly add donations with the books they purchase. It is paying for itself.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2019

Great Support Team.I need to use donation snippet for one of my custom product "Donation".Team has helped me to do the same. Thanks !

Using app

19 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 10, 2019

It's not showing up in the cart... Trying to figure it out at this point. It's easy to use if you will have it directly as an item in your main site/ page.

Using app

24 days

Total reviews

1

Average rating

4.0

1 / 5 Share

March 8, 2019

Simply put app doesn’t work. I will have to find one that does. Don’t have time to email support and go back and forth on an issue.

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 4, 2019

I use this app to donate for cancer research on my store. The team have been a real help and I will definetely recommend using the app for any kind of donation!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

The Support are very helpful and easy to talk to. The app also works great. This app is really helpful. Thanks

Using app

Over 4 years

Total reviews

1

Average rating

5.0