All reviews

Rating Breakdown

  • 5
    87% (149 ratings)
  • 4
    7% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 29, 2018

We purchased this app to add a donation request section in our shopping cart. We wanted to customize the look and feel a bit and since we couldn't figure out how to change the CSS we reached out to customer support and they were very responsive and helpful. Several months later we changed our shop template and found that the new template didn't pull over our previous donation default settings. Once again support was very responsive, even over the holidays, and has been great about helping us resolve our minor issues. We are very satisfied with the relative ease of using this app and the customer service is great. It has helped us raise more money for our fundraising causes and allows us flexibility in terms of changing the design of the app look.

Using app

7 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Dec. 21, 2018

This app kept the donation process pretty simply, only because the support team was so responsive. Would love to see digital attachments as a part of the receipt-- since often donations come with a premium thanks.

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 13, 2018

I needed a simple Donation integration for Shopify and this was simple to install and configure. When I had an issue with the theme on my Shopify site, the support team were online for Chat and fixed it for me in 15 minutes. Brilliant service.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2018

I used this app to make an easy way for customers to donate before checking out. I really like how seamless it is with the cart/checkout and clear and easy for customers to donate. It has very simple and basic settings. Another feature I like that many donation apps don’t do is that this donation was made with the same checkout and payment as the rest of the items in the cart - NO separate payment processor is used and NO additional payment or processing fees; this is a huge plus. As a non-profit that sells the donations are coming to us anyways and we shouldn’t have to pay some additional percentage from money that is generously donated to us. The payments come through the same processor that rest of our transactions use such as Shopify Payments and PayPal. This was a frustrating problem that I found with most of the other donation/non-profit apps that Easy Donation app doesn't have. My only wish is that it would be a little easier to install. My theme files looked different than in the guide they provided. However their customer support was very helpful and responsive in resolving my issue and implemented the app on my storefront within a day. The only features I would request is that there be a way to create a recurring donation option ie. weekly, monthly etc. The other minor attribute I wish this had was the ability to create a separate line item ie. tax, shipping, etc. in the reports and receipts instead of it being reflected as a SKU/product. Otherwise this app has been a great add-on for fundraising and extremely easy to use. Level of service was excellent. Zestard makes some other great apps that I’m testing out that so far I've been happy with.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

App works as intended and support was very helpful in making customizations so the box matched our store.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

very nice app. I like this app to be used for every site. You will love this app. Very nice app so far.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

We are using this app for our websites and it works perfectly. The support team is amazing. I don't have any developer skills but the support team is very hepfull and fast. Amazing app and an amazing team!

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 19, 2018

can this app donate automatically, so if i'd like to donate a percentage of my sales and have the app do that?

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2018

This is a great app that is so straightforward to use, making it very easy for our supporters to add valuable donations to their purchases. The support team have been very helpful and quick to respond to any requests we have for further customisation and improvements to functionality. For us to continue to use this app we would really appreciate having the ability for customers to choose to add giftaid to their donations.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

Great app and very easy to use! Customer support was also amazing and helped us customize our donation button even more!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

This app is great! A lot of the other donation apps out there don't include our currency (AED) and don't let you choose your own charity. Easy Donation is perfect for our needs and support has been great. Very easy to integrate and people were responding immediately which is perfect! Thanks team Easy Donation :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

Great app that allows you to direct donations to any cause. It's easy enough to install and their support team responds quickly.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

Great app. I had a couple of problems and it was fixed promptly. Great way to collect donations.. Thanks

Using app

6 days

Total reviews

33

Average rating

4.8

5 / 5 Share

Sept. 28, 2018

For the Catawba Cultural Preservation Project we did a full integration of the Easy Donation app, with the addition of a call to action button on our navigation. Our store theme is a bit more complex and the Zestard support team solved a layout issue for us overnight, which was amazing service. They are also open to enhancement ideas and feedback, showing how engaged they are as a developer. The Catawba team is very happy with the outcome of this integration.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Easy to use and the support team is really helpful if you have any questions. I love that it gives my customers an option to do something good :-)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

I had some issues configuring the app but the support team is SUPER helpful and responsive. Would recommend!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

This is a great and simple app. When first installed, it wasn't working with my theme, but they rectified it quickly. I would recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

Simple but extremely useful app for collecting donation on your Shopify store. We tried few other apps available out there but none met our needs. The after-install support is above and beyond and they are quick to respond in case you find an issue with the installation. We highly recommend this app to anyone looking for a simple but effective solution.. 5 stars!

Using app

3 months

Total reviews

13

Average rating

5.0

3 / 5 Share

Aug. 2, 2018

Just installed this last night and had 3 donation. Its OK, but way of the mark for charging per month. The reporting function is very limited, and dosent seem to include how much cash has been donated to our charity nomination, only the amount of donations. It would be essential moving forward if we where to contunie using this app, for the app to have a cash reporting too for donations, as it would help justify and confirm to the charity how much was donated per period. Same detail for accounting purposes... So i cant see any other way of seeing the cash? Average

Using app

About 1 month

Total reviews

3

Average rating

1.7

5 / 5 Share

Aug. 2, 2018

This app is perfect for what we needed and the support team behind it is very responsive and informative. Glad we came across this app for our site. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0