EasyCall ‑ Phone Number & Call

Sept. 17, 2021

Installata su 3 store in modo super veloce e con un assistenza via chat in tempo reale super. La consiglio a tutti coloro che necessitano di semplificare il rapporto con i clienti facendoti chiamare direttamente da sito web con un solo click. Bravi

Sept. 11, 2021

this app is amazing! also soon as i downloaded it i was able to contact support immediately for help

Aug. 7, 2021

VERY GOOD TECH SERVICE, I was promptly helped and he was very helpful, i now can receive calls now and have a nice professional sounding call assistant!

Aug. 6, 2021

Vladamir was very helpful I appreciated his help in setting this up. I would highly recommend Easy Call for your Shopify App

July 24, 2021

I had to update my review. We had problems with this app when starting out. The CEO Eric went above and beyond to fix the issues. It took a while for it to be escalated to Eric though, wish they did that earlier.. Everything is working smoothly with this app.

July 22, 2021

Easy call is a very good service and professional app. a good value for my e commerce to upgrade sells. Each time we need a support an agent is resolving my problem very quickly.

July 8, 2021

If you are outside of the US, don't even bother. I was looking around to find out in which countries are they able to provide phone numbers, all I found on their webpage is this: "Prices Worldwide Get started with your local number in a few minutes, for the lowest prices in the market: Buy a number from your country of choice" So I took my time and download the app, register, give my bank details (they don't charge you through Shopify, they charge your bank card) and when I got to the phone numbers, I choose my country and I got a message that said "To get a phone number in this country you have to upload Proof of Address" but there is no button to upload it, i took my time and look around on the page to find out there is no option anywhere to upload these documents. So I messaged the customer service, they were really slow answering my questions. And eventually, they just said "we don't provide phone numbers to the countries that require proof of address" . . . Would it be so hard to put a list of available countries somewhere? Or say that "Sorry we don't provide a phone number to this country" instead of asking for proof of address and there is no way to upload it. And the only reason I write a review about my bad experience is because of the bad customer service. If they would have replied in a nice manner and not 10 minutes apart answers, I would not bother to write this review. ***UPDATE: They contacted me, said sorry, and offered a discount if I remove this review.

July 4, 2021

Great support from Anton got set up really easy, just started using so optimistic about my results as I was received so well.

July 1, 2021

super easy to install and set up for my shopify store. The customer support is extremely responsive and very helpful. Great app!

June 25, 2021

Great app and customer service! Will definitely keep using it for my business. The customer service team answered all my questions immediately

June 21, 2021

They helped me and were awesome! He was so helpful and fixed my issue. He helped me figure out why my voicemail was not showing up at first. Great service and excited to use this app for my business. Thank you so much for all your help and patience. highly recommend

June 20, 2021

I am new to the app so had loads of questions on what to do. Alex was able to easily guide me through the app to answer my many questions. Thank you Alex.

June 18, 2021

Just installed the app on our store website. Set up was fairly straight forward. Being a dinosaur, I ran into a few minor issues making the widget work, but customer service was fantastic and helped get me up and running. I look forward to having the ability to connect directly with our customers in an easy to use and reasonably priced app.

June 9, 2021

This app was easy to install and is easy to navigate. We ran into some issues with our Widget displaying, but as soon as we reached out for support, they looked into it and fixed the problem. Very helpful and nice people on the customer service end.

June 7, 2021

Very supportive customer care team. Recommended for everyone. Best app for call service. setup is really easy & smooth.

June 3, 2021

This is my first time using this app and Vladimir was very helpful! Thank you very much for your help

April 21, 2021

This app really helped solve a problem. An efficient, professional and cost effective solution. I don't get that many calls but I need a number for customers to contact me. This worked perfectly! I may add a widget to the site later but that might just encourage customers to call...which is nice but it's usually older folks who just want to talk about music endlessly. Nice but not time-efficient.

April 7, 2021

I uses the app and it is nice! I would like to have a better voice for automated messages. Customer service was great!

April 1, 2021

Perfect and simple app, 24/7 customer support, very quick and clear answers. Recommend! Thank you, guys!

Feb. 20, 2021

Very easy to install and set up EasyCall - it actually IS EASY!! Widget looks great on the site, easy to edit how it looks, and tested phone number/voicemail very successfully. Had a couple of questions during set up that were answered immediately or very quickly to my satifaction. Thanks Vladimir! EasyCall was easy and I think it will be a great app for our business!!