All reviews

Rating Breakdown

  • 5
    87% (68 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2020

Awesome support! I had some problem when I downloaded this application. Support team resolved quickly, personally and professionally.

Store

Rora

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your honest review, and we apologize for the inconvenience. It's actually possible yo issue a Japanese phone number using our app, it just requires some additional documents for regulatory reasons :) We've sent the needed documents to your email, please get back to us so we can get that number for you. Thank you, Eric | EasyCall

5 / 5 Share

May 23, 2020

Excellent service. Very easy for your customers to contact you for support. Especially when your store audience grows

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review!

5 / 5 Share

May 16, 2020

Just installed the app in my shopify store, i would say the best app so far, no coding required, just add the app and start using it.better than a chatting app ,cheaper plans and great after sell service . thanks Eric for the online suport and testing the call online.⚡⚡ Ankush Nageshwar

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for giving us a chance, I'm always here to help ;)

5 / 5 Share

May 13, 2020

These guys are first class, trust me, this ain't a fake review, these guys really care about their customers and they have a 1st class product, real pros

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're always here to help :)

5 / 5 Share

March 30, 2020

This is a great application, they have very good support, they answered me in a few minutes and solved all my problems

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're always here for you :)

5 / 5 Share

March 24, 2020

Great app ! very helpful support, they really fixed any issues i had straight away . Would highly reccomend.

Using app

About 24 hours

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for the review! We're always here to help you :)

5 / 5 Share

March 24, 2020

Awesome app! The team is super supportive and VERY responsive! The app is SUPER easy to install! and its works! overall great experience so far!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

March 18, 2020

This app is a must get. It's literally a call center for your business. I installed the app and it works great. Great customer service too!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We appreciate it :)

5 / 5 Share

Jan. 27, 2020

Service was amazing, they installed app and assisted with all my needs. Cant wait for the app to call my phone

Store

BONEFLY

Using app

1 day

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for the review! This feature will be available in about 2 weeks! we'll let you know ;)

5 / 5 Share

Jan. 26, 2020

finally we have a solution for our 50-100 phone calls a day!!! so much better than a toll free number that forwarded to a cell phone. our customers are really happy also Gorgias for Phones

Using app

2 months

Total reviews

33

Average rating

4.8

Developer Reply

Thank you very much for your feedback 🙏 We are glad that our EasyCall helps you with customer support.

5 / 5 Share

Jan. 24, 2020

I just started using this app and so far it's going very well. Customers are able to call our business effortlessly and the support team is very helpful.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for 5 star review👍 We are very happy that you liked our Call widget. Our support team is always happy to help you.

5 / 5 Share

Jan. 24, 2020

We've been using a traditional call center app and ever since we installed Easycall we've been getting AMAZING feedback from customers about their calling experience. It's intuitive, simple to set up and the customer support from the Easycall team has been incredible. Highly recommended!

Store

Kewlioo

Using app

3 months

Total reviews

31

Average rating

4.5

Developer Reply

Thanks for the feedback. We are always pleased to know that your customers can call you without any problems. Our support team is always happy to help you 😎

5 / 5 Share

Jan. 23, 2020

Great app. Seen it on another store and I had to use it on mine, the support team is great and you can customize your click to call widget for mobile and desktop, waiting for the option to connect my phone number, but they seem to be very responsive and friendly :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your feedback! Connect multiple phone numbers coming soon 😉 Our support team is always happy to help you 😎

5 / 5 Share

Jan. 23, 2020

Interesting concept, this app lets your customers call you via web calls (try it on the demo store), cheap compared to the alternatives and it looks really good. + the support guy is very responsive.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for 5 star review👍 We are very happy that you liked our Call widget. Our support team is always happy to help you.

5 / 5 Share

Jan. 23, 2020

I've been looking at apps like Aircall and toky but they were too expensive for us, this is a great alternative for phone app especially with the pay as you go plan. Cool customization feature, let's hope they add new stuff now, and allow us to make calls from the app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for 5 star review👍 We are very happy that you liked our Call widget.

5 / 5 Share

Jan. 23, 2020

Thank you, Konstantin, for great customer support helping us set up the app. This call center app is something else... I hope you'll integrate with Gorgias soon. Also, they say that soon we could buy toll free numbers from their service. thank you!

Store

lumbags

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for 5 star review👍 Our support team is always happy to help you.

5 / 5 Share

Jan. 23, 2020

Insane app for customer support, we have a small but quality customer base and we want them to be able to talk to us directly, using the click to call widget they can talk to us and we don't need a phone number which is a bonus. still missing a lot of advanced features like IVR, agents and departments but looks promising and it's working great so far.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We are always pleased to know that your customers can call you without any problems 😎

5 / 5 Share

Jan. 23, 2020

The coolest app I've seen in 2020!! Finally, an affordable app that allows you to create and manage a call center in Shopify. They said that soon you'll be able to connect your phone and buy local or toll-free phone numbers. But for now, the click to call widget is doing a great job and you don't even need a phone number.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you very much for your feedback. Connect multiple phone numbers coming soon 😉 Our support team is always happy to help you 😎