EasyCall ‑ Phone Number & Call
EasyCall - A Powerful Web Call Center For Shopify Stores.
Rating
3.6
feedback
78
chart
#12,025
All reviews
Rating Breakdown
May 26, 2020
Awesome support! I had some problem when I downloaded this application. Support team resolved quickly, personally and professionally.
Thank you for your honest review, and we apologize for the inconvenience. It's actually possible yo issue a Japanese phone number using our app, it just requires some additional documents for regulatory reasons :) We've sent the needed documents to your email, please get back to us so we can get that number for you. Thank you, Eric | EasyCall
May 23, 2020
Excellent service. Very easy for your customers to contact you for support. Especially when your store audience grows
Thank you for the kind review!
May 16, 2020
Just installed the app in my shopify store, i would say the best app so far, no coding required, just add the app and start using it.better than a chatting app ,cheaper plans and great after sell service . thanks Eric for the online suport and testing the call online.⚡⚡ Ankush Nageshwar
Thank you so much for giving us a chance, I'm always here to help ;)
May 13, 2020
These guys are first class, trust me, this ain't a fake review, these guys really care about their customers and they have a 1st class product, real pros
Thank you so much for your review! We're always here to help :)
March 30, 2020
This is a great application, they have very good support, they answered me in a few minutes and solved all my problems
Thank you for your kind review! We're always here for you :)
March 24, 2020
Great app ! very helpful support, they really fixed any issues i had straight away . Would highly reccomend.
Thank you for the review! We're always here to help you :)
March 24, 2020
Awesome app! The team is super supportive and VERY responsive! The app is SUPER easy to install! and its works! overall great experience so far!
Thank you so much for the review!
March 18, 2020
This app is a must get. It's literally a call center for your business. I installed the app and it works great. Great customer service too!
Thank you so much for your review! We appreciate it :)
Jan. 27, 2020
Service was amazing, they installed app and assisted with all my needs. Cant wait for the app to call my phone
Thank you so much for the review! This feature will be available in about 2 weeks! we'll let you know ;)
Jan. 26, 2020
finally we have a solution for our 50-100 phone calls a day!!! so much better than a toll free number that forwarded to a cell phone. our customers are really happy also Gorgias for Phones
Thank you very much for your feedback 🙏 We are glad that our EasyCall helps you with customer support.
Jan. 24, 2020
I just started using this app and so far it's going very well. Customers are able to call our business effortlessly and the support team is very helpful.
Thank you for 5 star review👍 We are very happy that you liked our Call widget. Our support team is always happy to help you.
Jan. 24, 2020
We've been using a traditional call center app and ever since we installed Easycall we've been getting AMAZING feedback from customers about their calling experience. It's intuitive, simple to set up and the customer support from the Easycall team has been incredible. Highly recommended!
Thanks for the feedback. We are always pleased to know that your customers can call you without any problems. Our support team is always happy to help you 😎
Jan. 23, 2020
Great app. Seen it on another store and I had to use it on mine, the support team is great and you can customize your click to call widget for mobile and desktop, waiting for the option to connect my phone number, but they seem to be very responsive and friendly :)
Thank you very much for your feedback! Connect multiple phone numbers coming soon 😉 Our support team is always happy to help you 😎
Jan. 23, 2020
Interesting concept, this app lets your customers call you via web calls (try it on the demo store), cheap compared to the alternatives and it looks really good. + the support guy is very responsive.
Thank you for 5 star review👍 We are very happy that you liked our Call widget. Our support team is always happy to help you.
Jan. 23, 2020
I've been looking at apps like Aircall and toky but they were too expensive for us, this is a great alternative for phone app especially with the pay as you go plan. Cool customization feature, let's hope they add new stuff now, and allow us to make calls from the app.
Thank you for 5 star review👍 We are very happy that you liked our Call widget.
Jan. 23, 2020
Thank you, Konstantin, for great customer support helping us set up the app. This call center app is something else... I hope you'll integrate with Gorgias soon. Also, they say that soon we could buy toll free numbers from their service. thank you!
Thank you for 5 star review👍 Our support team is always happy to help you.
Jan. 23, 2020
Insane app for customer support, we have a small but quality customer base and we want them to be able to talk to us directly, using the click to call widget they can talk to us and we don't need a phone number which is a bonus. still missing a lot of advanced features like IVR, agents and departments but looks promising and it's working great so far.
Thanks for the feedback! We are always pleased to know that your customers can call you without any problems 😎
Jan. 23, 2020
The coolest app I've seen in 2020!! Finally, an affordable app that allows you to create and manage a call center in Shopify. They said that soon you'll be able to connect your phone and buy local or toll-free phone numbers. But for now, the click to call widget is doing a great job and you don't even need a phone number.
Thank you very much for your feedback. Connect multiple phone numbers coming soon 😉 Our support team is always happy to help you 😎