Easy Wholesale Locks for B2B
Access control app to lock Shopify store.
Rating
4.7
feedback
279
chart
#1,197
All reviews
Rating Breakdown
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May 11, 2019
Beware- this App didn't work with either of our themes and when uninstalled completely ruined our site!
I'm sorry you had some issues with our app, but as we discussed by email, the app was not working on the new theme you've installed after the app, so it was missing the app code. That issue might be fixed by installing the app code to your new theme using Installation/Uninstallation section of our app. The broken theme was caused by another 3rd party app code left in your theme, and our support team fixed that issue for you.
May 7, 2019
I used this app and it was fine for what it was. However, when I went to uninstall it crashed my whole site. Three hours with tech support. Whatever you do, do not use this app.
I'm really sorry that you've experienced those issues with our app. We tried to reach you by email to help with that issue but did not get any response yet... Such issues may appear if you removed the app with some locks enabled. Unfortunately, due to Shopify limitations, we technically can't automatically remove all our app code from your theme if you just remove the app from the Apps section of your store. That's why we've added notices in the app UI to make sure you've disabled your locks before the uninstallation. Also, our app automatically sends you an email immediately after uninstallation, in case some of the locks left enabled. Maybe that email went to the spam folder for some reason... Anyway, if you still have any issues related to our app you may just install it back (temporary, you won't be charged!), go to Installation/Uninstallation section, uninstall the app from your theme there, and then remove the app again. Or you may contact our support team by email [email protected] and we'll remove app code manually for you and make sure everything is working properly. Once again, I truly apologize for that inconvenience, and please let me know if you'll need any help from our side.
Feb. 27, 2019
I used this app to filter clients coming from my prescribers and avoid those who don't come through them to purchase, very usefull
Feb. 22, 2019
Really fast and responsive. I emailed her to get a spacing issue fixed, and they got back to me within an hour and fixed it!
Feb. 14, 2019
This app has been great for us to block out people trying to get wholesale prices. The price is fair too. We also emailed them about blocking our email/newsletter signup in the footer and Tetiana had their dev team implement the changes for us. We now have everything just the way we'd like it. Couldn't be happier!
Feb. 13, 2019
Fantastic support continues to impress. App is very versatile and enables lots of different useful functions.
Feb. 4, 2019
Awesome customer service, very helpful ! They answer very fast and help you customize the lockdown ! I have install the app on two of my stores and I'm very happy with it so far.
Jan. 31, 2019
We wanted to offer discounted pricing to a select group of customers and setting up a hidden collection was easily accomplished with the app. When we upgraded to a new theme, we found it broke the app. I contacted customer support and they responded within an hour and I implemented the fix minutes later. Definitely recommend. Here's a link to our locked collection example: www.looptworks.com/deltafamily
Jan. 30, 2019
Wish I could give it negative stars. DO NOT DOWNLOAD. This app cost me SO MUCH in lost revenue. Their coding does not work properly and it caused every single page on our website to have a "noindex" tag, which made it completely invisible to Google and other search engines. Our sales tanked for the last 2 months and it took hiring an outside developer to realize this app was the cause. Before installing this app, we were on the first page of Google for most of our relevant keywords, now we can't even be found. It is going to take an unbelievable amount of time and money to get our position back in search, not even counting all of the lost revenue, especially over the holiday season. I have to imagine the customers leaving positive reviews on this app just haven't realized yet that they are lost to search engines... Not worth the risk, this is literally THE WORST app ever made.
I'm really sorry that you had such issues with your website indexing, but as our support team explained you after studying the piece of code your developer sent, noindex issue is not related to our app. The code you sent us (the one your developer found out to cause that problems) is not the code our app is adding to your theme to lock the products. Our app really adds noindex tag to locked products (that don't have public access anyway), but it adds that tag with another code, in a different way. We clearly understand how seriously that noindex issue might affect your business, and I'm really sorry you had such issues, but that issues is not related to our app in any way.
Jan. 28, 2019
Amazing app and great support. Easy to use and highly effective. I had a few questions and needed some help and the support was absolutely amazing. Highly recommended.
Jan. 24, 2019
I read some reviews before installing the app. There was some negatives ones but i like to try things for my self. So i downloaded the app and it worked well we decided that we didn't need the app anymore. Prior to deleting the app it crashed our site. Which caused me to loose sales for the whole day because my developer could not work out what was the issue until i told him that i deleted deleted the easylock app before the site stopped working. He then got to fix the issue by deleted the easy lock codes completely off my site.
Jan. 22, 2019
Part of our business is selling wholesale (in bulk) to retailers across the world. Some of our smaller retail clients like to place their orders online so we needed a separate wholesale website. For the last year, we've done this by hiding our product pages with the liquid {% if customer %} tag. My advice? Don't do it. It seems to slow things right down. That's not Shopify's fault - we're not using it in the way it was intended! We discovered this app recently and it has solved SO MANY problems. Honestly, if you're running a wholesale / member only store, use this app. As a company who have been using Shopify in this way for just over a year, we're saying this from personal experience! One more thing, the support is great. I sent them a message this morning asking how to automatically lock down all of our products (not selected ones). They replied within a couple of hours, giving full instructions. Turns out it's really easy - the app has a setting for it.
Jan. 10, 2019
EasyLockdown is an excellent Shopify app and the support is also superb when it needed (by our fault). Suggested 1000% !!!
Jan. 8, 2019
EasyLockdown helped us to easily restrict access to certain products on our site, without having to hire an expert to do extensive customizations. Easy to use and support is great when questions arise.
Dec. 7, 2018
we have a few apps we use daily-- these guys are at the top of their game w/ customer service - 6 stars! keep up the great work!
Dec. 5, 2018
Just like all the other 1-star reviews says, this app crashed our website as well when uninstalling. When it worked, it worked. However, the uninstall part was a red flag for this app. Take caution while using EasyLockdown.
July 23, 2019
Easy to use and works perfectly. I highly recommend this app to any users wishing to regulate website content.
Nov. 30, 2018
Used the app to lockdown certain pages. Working great. Ilia was a great help in directing me how to lock it down.
Nov. 27, 2018
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Nov. 23, 2018
I am using this app to help restrict access to 1000s of products which I sell to only a specific group of customers. It is very useful.