All reviews

Rating Breakdown

  • 5
    88% (245 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    7% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2019

Got really excellent support. Fast, accurate, patient. Highly recommend this App, and the support staff behind it.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2019

One of the smartest apps and easiest to use I have come across on Shopify app store. After installing it took less than 2 minutes to understand how it works, create a lockdown, apply it to store and test it. Blown away! We've had a Shopify store for about 2,5 years now and at this point I must have sampled over 100 apps. Cannot recommend this app enough, only wish I had found it earlier! Price is very good too.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

This is a great app and more importantly it comes with great customer service! I was having a really thick day, the patience that the team had was excellent.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

Nice app, let me comply with different regulations across different locations while using shopify and attract visitors to our website

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Added this to help keep sections of the website private for wholesale clients. Easy to set up and had a great experience with their customer support - fast and solved the problem.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 4, 2020

DO NOT USE THIS APP! I followed all uninstall protocols and this app completely broke my website. It wiped away my home screen and is just showing error messages. I would not recommend this app to anyone

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 24, 2019

Extremely speedy support!!! We had a minor issue with setup and within 1 hour the support email team responded to us and fixed it for us. highly recommend!

Store

Layered

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

We run a business model that only selected customers can see certain content of our website and we were looking for apps that can do the job. We did a lot of research and also looked at the negative reviews for this app but most of the 1-star review was due to the improper use of the app. From our own experience, it is really satisfactory and does exactly what we need. If you set up properly, whatever you want to hide from customers will never be found - not through search, not on any page or in any other places. The team is also very supportive and responds quickly.

Using app

10 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 9, 2019

I installed this app on a CLIENT'S website. But guess what? It "doesn't work" (their words) with the template she's using. Before you install this app? CONTACT THEM TO MAKE SURE IT WORKS WITH YOUR TEMPLATE. Second issue? The 'chat with us, we're ALWAYS AROUND' button is not true, because it's taken me 5 days to get an actual answer from the company. I may update this review if they actually solve the problems, but for now, here we are: doesn't work with some popular, not too new templates AND very slow response time.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Hello, Thank you for your review. Our app works with literally any theme. And we're doing our best to make our app work with any theme out of the box, but for some themes it really requires a bit of manual configuration. I'm really sorry that caused some delay before you were able to use the app on your Store. As for the response time, there was some misunderstanding and our support team was just waiting for the confirmation from you. Once you get back to us, everything was fixed within 30 minutes. Again, I truly apologize for that inconveniences. If you'll have any further questions or problems please feel free to contact us by email [email protected] and we'll get back to you ASAP. Thanks, Den. NexusMedia Team

5 / 5 Share

Aug. 21, 2019

I used this app to help me lock down certain areas of my website I didn't want everyone to see, works great!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

Yeap it does exactly what you need, lockdown by region or simply by a password. It starts working in a second

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

Support was quick to solve the few issues I had. It's a pretty straightforward app, so easy to set up and just what I was looking for

Store

NOOMA

Using app

About 4 years

Total reviews

15

Average rating

5.0

5 / 5 Share

July 22, 2019

Very easy to use and implement. Would recommend the app to any shopify user. Easy for novice users.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2019

We are using this app to limit sales to just one country at this point. Other countries have the Price and Add to Cart functionality removed. Functionality works really well for us. Support was very fast and responsive to my questions.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2019

Easy to use. Not super intuitive, but it does what it says it does. Customer service is always available if you need help. We use this to work in a sandbox environment and to offer different products to certain groups of customers at different times (early product launches for VIPs, etc.). Our store couldn't function without it!

Using app

3 months

Total reviews

4

Average rating

4.0

1 / 5 Share

June 25, 2019

Just installed and haven't even created a single lockdown. Entire site is broke. Only showing header and footer. I removed the app according to their instructions and the site still isn't fixed. I am having to use Rewind to install an old theme now which better work. Avoid this app at all costs.

Using app

13 days

Total reviews

19

Average rating

3.7

5 / 5 Share

June 15, 2019

I do a lot of custom products that I can't have on my general store. I used to just take orders manually, but that's administratively burdensome. With this app, I can tag accounts to collections and products that are only visible to them. It's phenomenal. Makes custom product orders SO efficient.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

June 10, 2019

It works, it's easy and if you have any questions their team answers quickly and solves all the problems. THANK YOU!

Store

Yöggx

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2019

I needed this app so our customers could access private information pages. We sell a product that offers free online forms with purchase. I love the concept, but I'm not tech savvy, in fact, I'm not tech novice! I set it up and of course it didn't work. I tried and tried and nothing. A quick email to tech support, they jumped in and set everything up. They fixed everything and I didn't have to do anything but ask. It was a quick fix (for them) and I was up and running in no time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 3, 2019

Do not use this app. It crashed my website when I uninstalled. Terrible. I have never had this happen before.

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

I truly apologize for that inconvenience. Our support team tried to reach you by email to help with that issue but no luck. Unfortunately, if you've removed the app and have not disabled locks you've created, that may really cause some issues with your website. We have reminders about that that in the app itself, and also the app automatically sent you a notification about that when you removed it. Unfortunately, due to app nature, to make locks really safe, the app should add some code to your theme. And due to Shopify API limitations, we technically can't disable locks automatically during the app uninstallation. So it's important to disable your locks before the uninstallation. If you still have any issues please feel free to contact us by email [email protected] and we'll do our best to fix that ASAP.