All reviews

Rating Breakdown

  • 5
    88% (245 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    7% (19 ratings)
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5 / 5 Share

Oct. 15, 2020

This works great for our wholesale website. It blocks prices from our customers until they have approved accounts. Support is great too! I couldn't figure out how to lock prices on a collection page and this fixed it for me very quickly!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Great App! We use it to host a membership area on Shopify and it works very well. Great customer service too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Excellent and fast customer service, I would definitely recommend this app to someone whom I knew needed it!

Store

Yu-Be

Using app

13 days

Total reviews

10

Average rating

4.1

5 / 5 Share

Nov. 25, 2020

Super easy to use. We have been able to create multiple layers of locks for different sections. We have had other apps from this developer and they go above and beyond for their customers, I highly recommend this app. ***UPDATE We continue to use this app, and the team at Nexusmedia has been amazing in helping us in implementing the locks in our products and themes. They are incredibly responsive and ready to help. 5 more starts for this app.

Using app

Over 1 year

Total reviews

13

Average rating

3.4

1 / 5 Share

July 28, 2020

I've been trying to get ahold of support all day, I wanted to lock one product for certain customers yall ended up locking my whole site, so I followed directions to Uninstall and im still locked out!!!

Using app

About 10 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm really sorry that you have not found a moment to update your review after the issue was fixed, so I'd like to clarify some points: - Our dev team get back to you within an hour after your initial request was sent and found out that our app code was already removed from your website automatically - Our dev team step into to investigate why the website is locked, and found out the issue is caused by the code of another 3rd party app that was already removed from your store. So we've commented that code for you to make sure your website is working properly. - The issue was solved within 2hrs after your first email, taking in account that was late night our time, and issue itself was caused by another app. Best, EasyLockdown team

1 / 5 Share

June 9, 2020

Poor support. Had a question and never got an answer. I've waited 7 days with no reply. Try harder at support if you want to charge people for your app.

Using app

20 days

Total reviews

7

Average rating

3.7

Developer Reply

Hello, We truly apologize for the inconvenience. We respond to all the support requests within 24 hrs (usually 3-4hrs max). I've just double-checked our ticket system (incl. spam folder) and I don't see any request from the email address related to your store or your store domain. Maybe there was some typo in the email address?.. Anyway, if you'll decide to give our app another try our support team will be happy to help and we'll respond to all the requests in a timely manner. You can contact us using the "Get support" link on this page, or by email [email protected]. Thank you, EasyLockdown team

5 / 5 Share

May 25, 2020

We wanted this app to be able to offer exclusive products to VIP customers, and it worked very well. We had a few issues with the installation but the support team helped us fix them very quickly.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

I've been using this app to allow certain customers access to a certain collections. I have just now started using it to lock down the entire site for employees only. It works amazingly and the team is quick to respond when there is an issue! Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Easy install. Had a tiny problem getting it to work so emailed support, heard back from Ilia in less than an hour with the solution. Works like a charm!

Store

Purnell

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2020

Great app! We wanted to only release new products to specific group of customers and this app helped us do exactly that! Highly recommend.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

1 / 5 Share

April 1, 2020

I used the trial of this app and ended up removing it as it didn't meet my needs. After removing the app all the content of my Shopify website was wiped and is completely gone. I am enraged. Do not use this app!

Using app

17 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are really sorry for this inconvenience. If you faced that problem then most probably you uninstalled the app leaving some lock enabled. The easiest way to fix that is to install app again temporarily, go to Installation / Uninstallation section and click the Uninstall App Code button. That will completely remove all the app code from your theme. After that, you'll be able to uninstall the app again without any issues. Our support team already sent you email with possible solutions. Please contact our support team by email [email protected] and we'll do our best to solve that issue ASAP. Thanks, EasyLockdown team

5 / 5 Share

March 23, 2020

This app was so easy to use and I was able to do everything I needed without any coding. I was also trying to attempt something that was not so straight forward, and their team helped me out VERY fast. Please never change!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2020

The support is great, helped us to make some arrangements and perfectly fit the app on our site for our needs.

Store

Strawix

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

This app is amazing and helps me lock down all my pages and prices. Easy to use and only wish i could use it at one price across all my websites.

Using app

5 months

Total reviews

3

Average rating

5.0

3 / 5 Share

March 7, 2020

Great app, performs as expected. But the app WILL leave a ton of files behind when being uninstalled, which reduces the loading speed of the website.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you for your review! We truly apologize for the inconvenience, our support team have already sent you email explaining how to remove app code from your theme. In short, if you just remove the app from Apps section of your Store Admin, app will really leave some code. If you left some locks enabled, that may really affect your theme performance. Unfortunately due to Shopify architecture we technically can't remove that code automatically as once you click Remove button, Shopify immediately revokes the app's access to the Store. Because of that, we've added several notifications in the app UI and by email to make sure you've disabled all the locks and used built-in Uninstallation tool to remove all the app code from your theme before removing the app from the Store Admin. If you've already removed the app, please install it again, go to Installation / Uninstallation section and click the Uninstall App Code button. That will completely remove all the app code from your theme. After that, you may remove the app again. Thanks, EasyLockdown team

5 / 5 Share

Feb. 10, 2020

I use this app for special pages that only certain customers can access. At first, the application did not work because it was used in conjunction with other design apps. However, when I contacted the support center, I responded immediately and were able to use it safely. The support staff is very kind!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

3 / 5 Share

Feb. 6, 2020

Some changes were made to this over the last 6 months that made it trickier to use. The UI could use some work. Also it only applies the code to the existing theme, if you're on Shopify Plus and want to lock certain things at certain times, or unlock them, etc., you can't with this. If you want to create another theme you need to apply your locks then copy the theme. It's incredibly cumbersome. An app like this could really benefit from a way to test the locks before they are live.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 23, 2020

Simply wonderful service at an excellent price point. We use it to grant access for our wholesalers and exclusive reward customers.

Store

ezpz

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 11, 2019

It was easy to set up, easy to edit and works perfect! If you need private access to a page, get this app!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

Its a really good app. Nice, fast and easy to set up. I am really glad I removed another app and started using this one.

Using app

11 months

Total reviews

3

Average rating

5.0