All reviews

Rating Breakdown

  • 5
    87% (186 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    7% (15 ratings)

Reviews with Text

  • 94% (203)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2021

App seemed like it could give me the functionality I needed so I decided to add it and try it out. It didn't work exactly how I wanted but I reached out to the support team and they made adjustments for me same day! The app is now working as I hoped for my store! Excellent & fast customer support!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

I've been happy with the app and support. Support team was quick to respond and address my unique need. Recommended.

Store

Aklasu

Using app

6 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

The app works exactly as expected. Contacted support for some help with the lay-out of the lock page. The response was quick and accurate. Bottom line: looks good, works great and support is kind, fast and knowledgeable.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Great App! We use it to host a membership area on Shopify and it works very well. Great customer service too.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Excellent and fast customer service, I would definitely recommend this app to someone whom I knew needed it!

Store

Yu-Be

Using app

13 days

Total reviews

10

Average rating

4.1

1 / 5 Share

June 9, 2020

Poor support. Had a question and never got an answer. I've waited 7 days with no reply. Try harder at support if you want to charge people for your app.

Using app

20 days

Total reviews

7

Average rating

3.7

Developer Reply

Hello, We truly apologize for the inconvenience. We respond to all the support requests within 24 hrs (usually 3-4hrs max). I've just double-checked our ticket system (incl. spam folder) and I don't see any request from the email address related to your store or your store domain. Maybe there was some typo in the email address?.. Anyway, if you'll decide to give our app another try our support team will be happy to help and we'll respond to all the requests in a timely manner. You can contact us using the "Get support" link on this page, or by email [email protected]. Thank you, EasyLockdown team

5 / 5 Share

May 25, 2020

We wanted this app to be able to offer exclusive products to VIP customers, and it worked very well. We had a few issues with the installation but the support team helped us fix them very quickly.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Easy install. Had a tiny problem getting it to work so emailed support, heard back from Ilia in less than an hour with the solution. Works like a charm!

Store

Purnell

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

Great app! We wanted to only release new products to specific group of customers and this app helped us do exactly that! Highly recommend.

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2020

This app is amazing and helps me lock down all my pages and prices. Easy to use and only wish i could use it at one price across all my websites.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

I use this app for special pages that only certain customers can access. At first, the application did not work because it was used in conjunction with other design apps. However, when I contacted the support center, I responded immediately and were able to use it safely. The support staff is very kind!

Using app

4 days

Total reviews

6

Average rating

5.0

3 / 5 Share

Feb. 6, 2020

Some changes were made to this over the last 6 months that made it trickier to use. The UI could use some work. Also it only applies the code to the existing theme, if you're on Shopify Plus and want to lock certain things at certain times, or unlock them, etc., you can't with this. If you want to create another theme you need to apply your locks then copy the theme. It's incredibly cumbersome. An app like this could really benefit from a way to test the locks before they are live.

Using app

About 2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 23, 2020

Simply wonderful service at an excellent price point. We use it to grant access for our wholesalers and exclusive reward customers.

Store

ezpz

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 30, 2019

One of the smartest apps and easiest to use I have come across on Shopify app store. After installing it took less than 2 minutes to understand how it works, create a lockdown, apply it to store and test it. Blown away! We've had a Shopify store for about 2,5 years now and at this point I must have sampled over 100 apps. Cannot recommend this app enough, only wish I had found it earlier! Price is very good too.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

This is a great app and more importantly it comes with great customer service! I was having a really thick day, the patience that the team had was excellent.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

Extremely speedy support!!! We had a minor issue with setup and within 1 hour the support email team responded to us and fixed it for us. highly recommend!

Store

Layered

Using app

About 14 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

I used this app to help me lock down certain areas of my website I didn't want everyone to see, works great!

Using app

9 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2019

Support was quick to solve the few issues I had. It's a pretty straightforward app, so easy to set up and just what I was looking for

Store

NOOMA

Using app

Over 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

July 16, 2019

Easy to use. Not super intuitive, but it does what it says it does. Customer service is always available if you need help. We use this to work in a sandbox environment and to offer different products to certain groups of customers at different times (early product launches for VIPs, etc.). Our store couldn't function without it!

Using app

3 months

Total reviews

4

Average rating

4.0

1 / 5 Share

June 25, 2019

Just installed and haven't even created a single lockdown. Entire site is broke. Only showing header and footer. I removed the app according to their instructions and the site still isn't fixed. I am having to use Rewind to install an old theme now which better work. Avoid this app at all costs.

Using app

13 days

Total reviews

21

Average rating

3.5