All reviews

Rating Breakdown

  • 5
    85% (193 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    7% (17 ratings)

Reviews with Text

  • 94% (214)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2021

We use Shopify as an internal store for our company. EasyLockdown makes it possible for us to set which divisions can order specific products. I took over this project from someone else, and trying to figure out how things were set up has been interesting, to say the least. The support staff at EasyLockdown was fantastic, and solved my problem fast, and correctly. This app is great and their staff is even better.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

The app works as described and is very easy and intuitive. In addition the support is very efficient and answers in a couple of minutes. We would definetely recommend it!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2021

Easy setup, responsive support, fits our needs. Why there is a minimum 100 characters needed to the review I don't know?

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Experienced the lockdowns not working, however the support team was quick and managed to solve the issue in a short amount of time.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2021

I was using different apps to create a wholesale site for clothing and tried multiple apps during the process eg wholesale all in ones and even other lock apps. EasyLockdown is simple and effective to use for login and wholesale verification. Customer support is also very attentive and responsive. We are currently using 2 apps from this company and love it.

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2021

I started looking for an app to create a gated wholesale section of our store. Other apps had basically useless functionality for $5 per month and then to get a simple thing like hidden products, wanted to charge an extortionate $50 per month. I shopped around and decided to try this app out out because it had a fixed fee (they couldn't hide all the functionality behind pricing tiers) and I am really happy with it! Works like a charm. Easy to install and set up. Reasonably priced for a small business. Great job guys! I 100% would recommend.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

EasyLockdown is easy to use and well functioning moreover the team behind the app is very efficient and will solve any issue quickly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Excellent application! Perfect for what I needed. And when I needed adjustments, the support was super fast and attentive. I loved

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

The Canadian Barista Institute wanted to offer their students wholesale rates. This app works as described and great customer service! thanks!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2021

I used this app to lock one specific page that we only want our sales team to see due to prices etc... The app is very easy to integrate and the support team is great. I had a couple of minor tweaks they helped me with. They answered all my questions and are even making some coding changed to accommodate my desire to have password timeout. A couple of recommendations: Make password time-out based on parameters like time or session closure Make password case sensitive (not a big deal) Allow for multiple passwords

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

March 3, 2021

This app is easy to use and does everything described in the description. Perfectly fitted for our hidden collection the customer service is beyond exceptional if you have any issue!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

The support on this app is incredible. It has worked really well right from the beginning although we did have some questions on how to make it work for our specific needs. The support team responded the same day each time and helped us resolve the issues by the next day - I'm stunned by their speed! Would definitely recommend this app!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Must have app and some of the best customer service and support I've encountered in my time online. Highly recommended!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Thanks to this app I was able to make a drop on my store exclusive until I was ready for the public release. Works fast with tons of options.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

App seemed like it could give me the functionality I needed so I decided to add it and try it out. It didn't work exactly how I wanted but I reached out to the support team and they made adjustments for me same day! The app is now working as I hoped for my store! Excellent & fast customer support!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

I've been happy with the app and support. Support team was quick to respond and address my unique need. Recommended.

Store

Aklasu

Using app

6 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

The app works exactly as expected. Contacted support for some help with the lay-out of the lock page. The response was quick and accurate. Bottom line: looks good, works great and support is kind, fast and knowledgeable.

Using app

27 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 26, 2020

Great App! We use it to host a membership area on Shopify and it works very well. Great customer service too.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Excellent and fast customer service, I would definitely recommend this app to someone whom I knew needed it!

Store

Yu-Be

Using app

13 days

Total reviews

11

Average rating

3.8

1 / 5 Share

June 9, 2020

Poor support. Had a question and never got an answer. I've waited 7 days with no reply. Try harder at support if you want to charge people for your app.

Using app

20 days

Total reviews

7

Average rating

3.7

Developer Reply

Hello, We truly apologize for the inconvenience. We respond to all the support requests within 24 hrs (usually 3-4hrs max). I've just double-checked our ticket system (incl. spam folder) and I don't see any request from the email address related to your store or your store domain. Maybe there was some typo in the email address?.. Anyway, if you'll decide to give our app another try our support team will be happy to help and we'll respond to all the requests in a timely manner. You can contact us using the "Get support" link on this page, or by email [email protected]. Thank you, EasyLockdown team