Easy Wholesale Lock for B2B
All reviews
Easy Lockdown is easy to set up and the support is excellent! They are quick to help and answer all of my questions. I'd recommend this app.
Not only does this app does what it is meant to do, but their customer support is wonderful. I thought I had an issue (turned out to be a silly user error) and they helped out immediately. Highly recommend.
The app itself works fine, however when I no longer needed it and wanted to delete the app, my entire website was broken. I had to reinstall the app the fix the problem. The instructions were not clear and the entire website was down for a period.
Thank you for your feedback and we're really sorry about the issue you faced. Our app really modifies your theme assets to make sure your content/pages are locked securely and your locked content can't be accessed by simply disabling JavaScript in the browser. But due to this you really should make sure all your locks are disabled before removing the app. Or disable the app for your theme - to make sure our app code is completely removed from your theme. We have several alerts about that in our app interface and we're also sending notification immediately after removing the app, if it was removed with some of locks enabled. To fix any issues you should temporary install app back and disable the app for your theme. Or contact our support team by email [email protected] and we'll remove the code manually for you and make sure everything is working properly. Thanks, EasyLockdown team
We run a site dedicated to selling to only local seed professionals to help protect our customers from having their clients know product cost. The app has done amazingly well. But what’s even better is the app support. Super fast and always willing to help, even on issues that basically wasn’t caused by their app directly. They want to make sure you’re store works the way you intend it to. At 7/month, it’s a deal.
Great app with great customer support. I needed additional help as I run many apps, and they were super expeditive. Keep doing the great job you are doing.
A very useful app, and their customer support team helped solve an issue with Google reviews displaying information I have hidden to website visitors.
This app installed code that broke our product pages across our entire store. I have emailed requesting assistance to fix the issues caused by this app but have not gotten a response for a few days. I will update this review as soon as I get a response from your support team.
Hi there, UPD 22.03.2022: I'm really sorry that even taking in account the issue was not related to our app, and our support team fixed the issue caused by another 3rd party app for you, you did not find a moment to update your review. I'm really sorry our app did not fit your needs! Our support team replied to your email in less than 1hr after we received it, and as I see in the ticket system, the issue is now resolved and it was not related to our app at all. If you still need any assistance from our end, please feel free to reach back to our support team, we're always around to help! Thanks, Den
Customer Service team is extremely helpful and has helped us very quickly on multiple occasions to adapt their app to our store's specific needs. Highly recommend!
I needed an app that could hide a specific category on the main menu when customers aren't logged in. I reached out to their support. Their response was swift. They helped me set it up and it works perfectly! I also like the apps UI which is part of the reason I leaned towards this app compared to others and also the price is very good. Clean UI and easy to use. 5 Stars!
Excellent lockdown app. Work well and reliable. I use this app to lock the prices for the wholesale website. Have been using this app for years. Working well and never have a problem. The team is very helpful and very quick response. Highly recommend!
I've been using this app now for 6 months and it's a blast to use. Easy to handle and the same for the installation. As for all apps, RTFM, that saves you allot of hassle.
This app is part 1/2 of a 1 - 2 punch that I use for content access in my store. There is a bit of a learning curve on the front end but nothing drastic or inhibiting. An hour of spin up and from there it has been off to the races. Better that better, I am able to stand up the functionality I need with a minimum of rules and adding to or changing them is a couple of clicks and done. Thanks guys!!
I use the app the lock down the Wholesale section of my store. The support team was polite, professional, and amazingly responsive in making some adjustments to the appearance of my lock to better represent my branding and desired functionality. We corresponded several times during the course of a week, and they executed my vision perfectly.
I was having trouble implementing a feature to my site, so I emailed their support. Wanted to have it fixed by the end of the week, and they had it solved in 1 day. Great support team, the people I was in contact with were very clear and easy to work with.
this app provides great feature to hide price or pages for limited customers. Beyond the app feature, the customer service team is very kind and the technicians respond on specific request within a day. I strongly recommend this app for those of who need lock option!
Excellent customer service. I had a glitch (likely related to a Shopify update) that they handled very quickly and efficiently.
Very easy to use. The ability to add notes to locked screen for customers is great so I don't get the "I need the password" emails.
Excellent customer service - I am extremely satisfied with their help! I wrote to them yesterday with a minor issue I was having with the app not perfectly synching with my theme - they wrote back very quickly and promptly fixed all the little issues. On top of that, the app itself is great and so worth it! Thanks for all your help guys :)
Didn't use the app, looks like it would be amazing... why wouldn't one of the selections at the top be: Non-logged in users? That's where most stores would want to start I would guess.
Hi there, Thank you for your feedback and I'm really sorry our app UI was confusing. I'm not quite sure I get your idea right, but you can achieve that with following options combination Access Permissions: May Access -> All logged in customers. I.e. selected content (page, product, collection) will be available for logged in customers ONLY. If I get you wrong, please feel free to contact our support team by email [email protected], and they will be happy to help you with the app configuration. Our app is extremely flexible in terms of lock settings, so I'm sure we'll be able to make our app work for you. Best, EasyLockdown team
The app worked perfectly when we needed it. Once it was no longer required and was removed we had some issues with our site. However, Tetiana, Alyona and the dev team worked to sort out the issues promptly and kept us informed at every step. It also appears now that the issues weren't to do with their app which makes their support even better!
Hi there, Thank you for your feedback, and really glad we were able to solve that issue for you! Thanks, EasyLockdown team
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