All reviews

Rating Breakdown

  • 5
    85% (193 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    7% (17 ratings)

Reviews with Text

  • 94% (214)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2022

Great app with great customer support. I needed additional help as I run many apps, and they were super expeditive. Keep doing the great job you are doing.

Store

ReponGo

Using app

13 days

Total reviews

4

Average rating

4.3

5 / 5 Share

April 8, 2022

A very useful app, and their customer support team helped solve an issue with Google reviews displaying information I have hidden to website visitors.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2022

Plugin does exactly what it says and the support is really awesome! They respond quick and with helpful advise. Thank you!

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 8, 2022

This app installed code that broke our product pages across our entire store. I have emailed requesting assistance to fix the issues caused by this app but have not gotten a response for a few days. I will update this review as soon as I get a response from your support team.

Store

DezLin

Using app

6 minutes

Total reviews

15

Average rating

4.2

Developer Reply

Hi there, UPD 22.03.2022: I'm really sorry that even taking in account the issue was not related to our app, and our support team fixed the issue caused by another 3rd party app for you, you did not find a moment to update your review. I'm really sorry our app did not fit your needs! Our support team replied to your email in less than 1hr after we received it, and as I see in the ticket system, the issue is now resolved and it was not related to our app at all. If you still need any assistance from our end, please feel free to reach back to our support team, we're always around to help! Thanks, Den

5 / 5 Share

March 7, 2022

Customer Service team is extremely helpful and has helped us very quickly on multiple occasions to adapt their app to our store's specific needs. Highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I needed an app that could hide a specific category on the main menu when customers aren't logged in. I reached out to their support. Their response was swift. They helped me set it up and it works perfectly! I also like the apps UI which is part of the reason I leaned towards this app compared to others and also the price is very good. Clean UI and easy to use. 5 Stars!

Using app

About 4 hours

Total reviews

22

Average rating

4.8

5 / 5 Share

Feb. 12, 2022

Excellent lockdown app. Work well and reliable. I use this app to lock the prices for the wholesale website. Have been using this app for years. Working well and never have a problem. The team is very helpful and very quick response. Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I've been using this app now for 6 months and it's a blast to use. Easy to handle and the same for the installation. As for all apps, RTFM, that saves you allot of hassle.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app is part 1/2 of a 1 - 2 punch that I use for content access in my store. There is a bit of a learning curve on the front end but nothing drastic or inhibiting. An hour of spin up and from there it has been off to the races. Better that better, I am able to stand up the functionality I need with a minimum of rules and adding to or changing them is a couple of clicks and done. Thanks guys!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I use the app the lock down the Wholesale section of my store. The support team was polite, professional, and amazingly responsive in making some adjustments to the appearance of my lock to better represent my branding and desired functionality. We corresponded several times during the course of a week, and they executed my vision perfectly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I was having trouble implementing a feature to my site, so I emailed their support. Wanted to have it fixed by the end of the week, and they had it solved in 1 day. Great support team, the people I was in contact with were very clear and easy to work with.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

this app provides great feature to hide price or pages for limited customers. Beyond the app feature, the customer service team is very kind and the technicians respond on specific request within a day. I strongly recommend this app for those of who need lock option!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Excellent customer service. I had a glitch (likely related to a Shopify update) that they handled very quickly and efficiently.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Very easy to use. The ability to add notes to locked screen for customers is great so I don't get the "I need the password" emails.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 10, 2021

Excellent customer service - I am extremely satisfied with their help! I wrote to them yesterday with a minor issue I was having with the app not perfectly synching with my theme - they wrote back very quickly and promptly fixed all the little issues. On top of that, the app itself is great and so worth it! Thanks for all your help guys :)

Using app

7 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 13, 2021

Didn't use the app, looks like it would be amazing... why wouldn't one of the selections at the top be: Non-logged in users? That's where most stores would want to start I would guess.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thank you for your feedback and I'm really sorry our app UI was confusing. I'm not quite sure I get your idea right, but you can achieve that with following options combination Access Permissions: May Access -> All logged in customers. I.e. selected content (page, product, collection) will be available for logged in customers ONLY. If I get you wrong, please feel free to contact our support team by email [email protected], and they will be happy to help you with the app configuration. Our app is extremely flexible in terms of lock settings, so I'm sure we'll be able to make our app work for you. Best, EasyLockdown team

5 / 5 Share

Sept. 28, 2021

The app worked perfectly when we needed it. Once it was no longer required and was removed we had some issues with our site. However, Tetiana, Alyona and the dev team worked to sort out the issues promptly and kept us informed at every step. It also appears now that the issues weren't to do with their app which makes their support even better!

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback, and really glad we were able to solve that issue for you! Thanks, EasyLockdown team

5 / 5 Share

Sept. 24, 2021

We had an issue with the app and it was fixed promptly and painlessly. Thank you for the great customer service.

Using app

11 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I use this app to create our Wholesome store. It has helped me ALOT! I totally recommended! you just have to know exactly what you want.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2021

I had a specific problem. They helped me very well. Everything works well as it should. Thanks for the help!

Using app

3 months

Total reviews

1

Average rating

5.0