All reviews

Rating Breakdown

  • 5
    88% (245 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    7% (19 ratings)
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5 / 5 Share

May 10, 2021

I was using different apps to create a wholesale site for clothing and tried multiple apps during the process eg wholesale all in ones and even other lock apps. EasyLockdown is simple and effective to use for login and wholesale verification. Customer support is also very attentive and responsive. We are currently using 2 apps from this company and love it.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2021

I started looking for an app to create a gated wholesale section of our store. Other apps had basically useless functionality for $5 per month and then to get a simple thing like hidden products, wanted to charge an extortionate $50 per month. I shopped around and decided to try this app out out because it had a fixed fee (they couldn't hide all the functionality behind pricing tiers) and I am really happy with it! Works like a charm. Easy to install and set up. Reasonably priced for a small business. Great job guys! I 100% would recommend.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2021

It's more readable than other apps on the App Store, it's neat and nice in design. The CS manager is very friendly and quick to respond and resolve. Compared to other apps that support similar features, the price you pay is worthwhile. Thank you.

Store

gollala

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

EasyLockdown is easy to use and well functioning moreover the team behind the app is very efficient and will solve any issue quickly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

So far this has been a great tool for us. They also helped with a light customization request that was not part of their responsibilities.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

I used this app and it's very helpful and easy to use! especially, when I contacted their support they were very fast and helped me a lot having a special cases on my website! THANK YOU SO MUCH

Store

GETTex

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Excellent application! Perfect for what I needed. And when I needed adjustments, the support was super fast and attentive. I loved

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2021

The customer service was astounding. The customer service team we're ultra quick to help me out with a little isuue I had and resolved it in under 1 working day. I highly rate this team of talented individuals and their emphasis on customer care.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Very easy to use! I needed to lock out my customers from a page I have for wholesale. This worked perfect!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

The Canadian Barista Institute wanted to offer their students wholesale rates. This app works as described and great customer service! thanks!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2021

I used this app to lock one specific page that we only want our sales team to see due to prices etc... The app is very easy to integrate and the support team is great. I had a couple of minor tweaks they helped me with. They answered all my questions and are even making some coding changed to accommodate my desire to have password timeout. A couple of recommendations: Make password time-out based on parameters like time or session closure Make password case sensitive (not a big deal) Allow for multiple passwords

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

March 3, 2021

This app is easy to use and does everything described in the description. Perfectly fitted for our hidden collection the customer service is beyond exceptional if you have any issue!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

The support on this app is incredible. It has worked really well right from the beginning although we did have some questions on how to make it work for our specific needs. The support team responded the same day each time and helped us resolve the issues by the next day - I'm stunned by their speed! Would definitely recommend this app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Must have app and some of the best customer service and support I've encountered in my time online. Highly recommended!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Thanks to this app I was able to make a drop on my store exclusive until I was ready for the public release. Works fast with tons of options.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

App seemed like it could give me the functionality I needed so I decided to add it and try it out. It didn't work exactly how I wanted but I reached out to the support team and they made adjustments for me same day! The app is now working as I hoped for my store! Excellent & fast customer support!

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 9, 2021

The lock does not work thoroughly because no matter whether you lock by product or collection or page, the product you are locking will still show in the search bar. So when I raised my concern about this, they offered to edit our site theme and by doing so, they messed up with our code so our customers could not visit our products for a significant amount of time because their editing was reckless and did not have a proper audit trail. It's a good thing we duplicated our theme before allowing them access but it was a tad late to realize what they did so we still lost a bit of exposure time to our customers. Our concern is valid because there's a reason why people want to lock products / pages but if it shows up as a result of typing in the search bar anyway, and consequently, can be added to favorites or any shopping cart shortcut even by a customer from a geolocation which is supposed to be locked out, then what's the point?!

Using app

3 days

Total reviews

2

Average rating

2.5

Developer Reply

Hi there, We really sorry our app did not fit your needs and truly apologize for this inconvenience! Our app is working properly with native Shopify search. Autocomplete search bar you're referring to contains custom suggestion widget, which is not standard Shopify functionality, so our app really did not filter that search results out of the box. In the most cases it's possible to hide locked products in that results as well, but as that's custom functionality it depends on the theme or 3rd party app that added that feature. As for the issue with inaccessible products after our changes, we take that very seriously and checked with our dev team and support team members who were involved. After the changes, our support team agent checked your website, and the products were accessible (except on the country that was locked according to our app locks settings). The inconvenience might be caused by the lock settings, as support team noticed that all the products were locked, not just selected collection as it was before. But we thought that configuration was changed by you, and that's how it supposed to be. So that might be app misconfiguration, but not the error in the theme code. Anyway we truly apologize for all the troubles caused, and we'll do our best to make our app support more themes and 3rd party apps out of the box. Best, EasyLockdown team

5 / 5 Share

Dec. 17, 2020

I've been happy with the app and support. Support team was quick to respond and address my unique need. Recommended.

Store

Aklasu

Using app

11 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

The app works exactly as expected. Contacted support for some help with the lay-out of the lock page. The response was quick and accurate. Bottom line: looks good, works great and support is kind, fast and knowledgeable.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I needed to lock the add to cart button of a product without locking its ability to be bought. This app worked perfectly. I was a bit confused about how to make it happen and I emailed support, they responded faster than any other app I've used. Highly recommended!

Using app

Over 2 years

Total reviews

6

Average rating

5.0