EasyRoutes Local Delivery
Optimize local delivery routes with our delivery route planner
Rating
4.8
feedback
210
chart
#431
All reviews
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Feb. 18, 2022
We LOVE EasyRoutes! It has been so incredibly helpful to our monthly subscription and home delivery business since we signed up. It has allowed us to easily adjust routes to changing circumstances like product shortages, bad weather, driver changes and illnesses, and more happily made it possible to incorporate a large number of new customers into our routes without going crazy. I'm not sure how we would have made it through the past 6 months without this tool. We also appreciate the responsive customer support and the ability to provide input into future development.
Feb. 9, 2022
WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers. Shopify's app is quite functional but lacks the flexibility we need, especially when a customer calls and asks us to deliver an order they had previously thought they would pickup. The integration with Shopify seems to be flawless so far. We've been using it for a week for all our deliveries with no issues. I've found the developer to be very responsive to my requests as well. I have no hesitation in recommending this app.
Jan. 17, 2022
Excellent app that has helped our business a lot! Routes are much better organized and the Shopify integration has worked well so far. Highly recommend!
Jan. 17, 2022
The app is a game changer when it comes to building routes. EasyRoutes does all the work for you. What used to take 3 to 4 hours to map out and print 100+ deliveries now takes us 30 mins. The support that comes along with it make it an easy 6 star app. If you have ideas to make it better, your voice is actually heard and they make the improvements.
Jan. 5, 2022
app is very effective and cheap for small to large business' very easy to use and user friendly for drivers
Dec. 26, 2021
I wish they could make this app like shipday.com it has a really annoying dashboard that I don't like. I hope the team looks at shipday and makes their app look better with branding for customers and us. I like how this has tracking built into Shopify tho so cosutumers can check right from their account page, shipday doesn't. That's the only reason why I downloaded this app.
Thank you for taking the time to leave a review. We love getting constructive feedback from our users and regularly incorporate their feedback and suggestions into our monthly app updates. You mentioned you don’t like our dashboard. We’ll look into how we can improve it further; thanks! We understand our app may have a different user interface than what you may be used to using — our customers like how we are fully integrated with Shopify and how if you know how to use Shopify, it’s easy to know how to use EasyRoutes. You also mentioned we lack branding features. Did you see the options to add logos to packing slips or customer tracking links in the settings? We’ve tried hard to provide branding and customization options for all the customer-facing aspects of our app. I’m sorry if we missed the mark for you. A 2-star review feels very unfair considering we are just a different product than what you are looking for; it appears you installed and almost immediately uninstalled our app when you realized this as well. That is why we provide helpful videos, clear documentation of how we help Shopify merchants, and a generous free trial and a free plan to help make it easy for you to evaluate EasyRoutes to see if it is right for your business first.
Nov. 6, 2021
Brilliant. Have a delivery process that is slightly unique - yet other solutions explored were highly ineffective. This product is extremely effective with routing planning, integration with orders, auto fulfilling, email order tracker, manifest summary and ability to update orders that changed. Customer support is excellent too, asked questions about service specifics. If you're not using it, you're missing out - no I'm not getting paid, just thankful for an excellent product and excellent service.
Nov. 4, 2021
Perfect routing app. We've tried many different third party solutions and this one is very easy to use, extremely accurate and gives the customer detailed information with proof of delivery options on completion. It's not just for Local deliveries either. It's perfect for our delivery set up with 8 vehicles covering the UK in it's entirety. Overall it's a great product with first class support and assistance.
Sept. 24, 2021
I use this app to help me plan out deliveries, and with their most recent update, it's absolutely amazing. If you do your own deliveries, this app will save you sooooo much time.
Sept. 9, 2021
Great product for small businesses who run delivery themselves. Works very nicely with Shopify admin and Shopify notifications. EasyRoutes has saved me significant amount of time generating routes, improved the customer experience by providing them with out for delivery notifications and tracking links, and has saved me time on order management/admin by updating the orders fulfilment status as and when they are delivered through the app. The support is very good and they are quick to iterate the product in line with customer suggestions. Top work team.
Nov. 29, 2021
Really good app that integrates well with our Shopify store. Customer service is outstanding and the team gets back to you quickly. If you run a delivery service you MUST get this app.
Aug. 5, 2021
Wow! I added the app, setup, and started using it in less than 10 minutes. The app helped us plan 5 different routes, and sending routes directly to the drivers quite easily!
July 18, 2021
Very helpful and friendly team, they take customer feedback and turn it into actions! Awesome team! It is great to work with them.
June 14, 2021
Although I am using the application outside the USA and Canada, it is working very well and the support is excellent, the responses are very fast and accurate. Highly recommended.
June 11, 2021
We have been using this app for a while now and its been great for our farm to deliver 7000 eggs every week in 4 different vans. Its very flexible when things get complicated. support has been great and the staff are always open to suggestions for new additions or updates.
June 10, 2021
Ridiculously helpful and efficient app, perfect to grow our business and to spend as little time as possible to our logistic planning. Most importantly, the service, help and advice is perfect and unseen: within a day we received direct advice to implement in our processes. I'd advice it to any starting business who deals with delivery planning!
March 16, 2021
I absolutely LOVE this app ! I was searching for a long time for a way to improve our delivery service. This app made us save time, work and money. Its very user friendly and offers everything we need. They constantly improve the app and send us updates to let us know. The customer service is also amazing. I could have a meeting with a representative to help me understand all the options as I was not very good with Shopify. He took the time to answer all my questions. Also, I sent a comment asking if it was possible to change something in the app. They answered me the same day and in less than a week, they had made the changes to the app and email me to let me know ! Thank you to the team, im more than satisfied !
March 1, 2021
Fantastic app! Route planning used to take 1-2hrs every day, now it's almost completely automated with this app. Lots of useful new features being rolled out all the time and fantastic customer support.
Feb. 18, 2021
This app by far has to be the most useful app I have ever installed.. From beginning to end, not only has the team been very supportive but also take time to listen to our business needs to help improve the app... This app save us hours in a day in how we run our delivery schedule compared to the old traditional ways.. Because this app runs so smoothly with our back end, we were have acquired our own drivers which was never part of our business plan - in result has saved us $$$.. I highly recommend this app..
Feb. 8, 2021
I have been using this app for a few months and it really saves me precious times for my company's deliveries. The cellphone view mode for the driver and many other features are great. Plus, I sent a recommendation to the team and they improved it almost right away! Thank you so much !