All reviews

Rating Breakdown

  • 5
    90% (213 ratings)
  • 4
    8% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 67% (158)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2023

Easy routes has made everything so much smoother for us, from the integration with our shopify orders to being able to sync some data with airtable. The rider app is easy to use, the comms to customers are great and it's changed lots of processes that used to be manual for us. fab product!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

After using the local delivery app for the last 2 years changing over to Easyroutes has been a seamless experience. The app is easy to use saving hours per week with our scheduling. The development team are great to work with and respond to all enquiries quickly with workable solutions. Highly recommend this app and team. Simon.S

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

We used the Shopify Local Delivery options for two years, it was riddled with bugs and limitations and simple tasks could not be completed due to software constraints. We found EasyRoutes Local Delivery and all of our problems were solved! We can now add manually created orders to our delivery list along with orders that the customer marked for free shipping, but is in out local delivery area. We can get the product to the customer faster than USPS. The UI to create, move and add stops inside EasyRoutes is genius and makes it so easy for us to plan routes. The mobile app on iPhone is great as well. Easy to read, details of the orders shown on screen and ability to update the status of the delivery to the customer is great. We highly recommend EasyRoutes to any Shopfiy customer using Local Delivery. We looked at several options, but for the features and price, EasyRoutes was hands down the best choice. Try it for free, the free option has everything you need to test and see that this is the best local delivery store companion on the market. There is also a free trial of the paid features. What are you waiting for.. Install it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to made a positive impact on your business. Your kind words mean a lot to us and we appreciate your support. Thank you for choosing EasyRoutes!

1 / 5 Share

Jan. 18, 2023

App wouldn't run on the Android in-dash car stereo we have installed on our delivery van. We contacted support and the response was they couldn't help fix the log in error we received and to look for another app.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to provide feedback here on the app store. While we use Google’s authentication service for our mobile app which works on a wide array of mobile devices, as you note there are some devices such as your Android in-dash car stereo that unfortunately aren’t compatible. We’ve personally followed up with you over email and left a voicemail without hearing back. We are still here to try and help you the best we can. Hopefully we can work together to try and find a solution for your Android in-dash car stereo so you can continue using EasyRoutes. Kind regards, Andrew

5 / 5 Share

Jan. 17, 2023

This app has transformed my business. It has made the deliveries so much easier. The support is fantastic !

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear that EasyRoutes has transformed your business for the better and we're glad that you found our support helpful.

5 / 5 Share

Jan. 13, 2023

App works perfectly, it's great by itself, intuitive and easy to use. But what makes this review a 5 start, is definetly the team of developers that are amazing!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our app and team have exceeded your expectations!

5 / 5 Share

Jan. 12, 2023

Just installed and started to use EasyRoutes. So far things are very clean, straightforward and functional. Boris was great in helping me onboard and I'm looking forward to finding my groove with this helpful tool.

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

App works really well -- makes it super easy to offer local delivery and make routes for the team to drive. Support were helpful when we got in touch with a few questions, and the app is well designed. We don't offer local delivery year-round, so we'll be uninstalling until next season, but appreciate the app!

Using app

25 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

This app has changed our business OVERNIGHT! We are a well-established company, and even still...we used to make routes MANUALLY, map them MANUALLY, and use shared notes to give our drivers lists of stops MANUALLY. UGH. This app is PERFECT and saves us many hours a week. Customers are loving the tracking feature. They know exactly when we're coming. That's huge. No more "when's my order coming phone calls". We are using the Premium version. I could list 100 awesome features on this app...but just try the free trial for yourself and you'll see. Many of the features are SUPER CUSTOMIZABLE, so you'll certainly find the perfect fit for your delivery team. We did have questions after trying the app for several days. We reached out to EasyRoutes and we were pleasantly surprised how helpful they were. This app is clearly a labour of love for them. It's awesome!

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

EasyRoutes Local Delivery is exactly the app we needed to help manage our team of delivery drivers and local deliveries. Sorting the Shopify orders into routes is easy and straight-forward, the email communications between us and customers is seamless, and the ability to track our driver's progress is essential. Communication with the developers is fast and always helpful. When we have had issues, Sevaan is available for a phone call and does what he can to assist us and make our experience better. Our drivers like the app because it is user-friendly and easy to learn. I would recommend EasyRoutes for businesses with local delivery drivers with multiple routes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Essential app if you use local delivery in Shopify, we would not be able to operate without Easyroutes. Their support team answers questions thoroughly and very quickly!

Using app

Almost 3 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 27, 2022

EasyRoutes is the best delivery app out there and it works great for our business needs. We run a bulk foods distribution business and the app is very good for planning our delivery routes and works well with our drivers.

Using app

About 1 month

Total reviews

27

Average rating

4.9

5 / 5 Share

Aug. 11, 2022

We are very impressed with this app so far - we have been using it for about a week and are thrilled with how it integrates with our shopify orders and saves us so much time creating and updating our delivery routes. Customer service has been incredibly responsive and helpful, and very open to suggestions and feedback. The customer facing side is very thorough and detailed, giving our customers the ability to track their order. Overall we are thrilled and are looking forward to this helping our busy season run smoothly!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2022

This app is EXACTLY what I needed for my wholesale delivery routes. I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some! It sets the "fastest" route and displays it to both me and my drivers. It notifies our clients when the delivery driver has left the facility. It gives them an ETA. It notifies them when their order was delivered by email, text, or BOTH! I had a couple of questions, I emailed the company, and within 24 hours, I was on a ZOOM call with one of the founders, and my issues were solved/explained...AMAZING app and an AMAZING staff...quick looking...just install it!

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

July 5, 2022

We have tried several route planners for our operation but this one by far is the best one we've used. Its easy to use, has a good interface and provides our customers with detailed information during the delivery and supplies them with proof of delivery options on completion. We can import orders from our other shops and plan an integrated route containing them all and the ability to assign drivers and only pay for the ones being used on a daily basis is excellent. On a further note... if you have a problem the team of support staff are quick and efficient to answer any of your questions and solve your problems. To the point of if its something that would better the app they include it on their next app update... what more could you ask?

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Very easy to use app for a decent price. We dont deliver daily and all big route apps are priced for daily deliveries with multiple drivers. This app lets you change the amount of drivers and bills you accordingly. Customer support is quick and very helpful! Definitely recommend getting this app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

Best local delivery app in Shopify store. Connect with Shopify seamlessly, flexible ways to view and pull orders to create a route, customizable and branded tracking pages, all you need for a local delivery app is here.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

We had been using a different website for routing for years and made the switch to this one in order to keep everything within Shopify. While this app is a little simpler than what we had been using, it has everything you need and that simple interface makes it much easier to train employees on how to use it. The developers are also very responsive to all of my various requests. Their pricing is not competitive, but their service has started to match what we found in other places. And the ease of having a routing software this sophisticated within Shopify makes it worth the extra money.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

I use this app to manage my weekly deliveries in-house with my team of drivers. It was especially helpful because my business is a subscription service and that type of order doesn't quality for Shopify's native route generator. This app does everything I need it for!

Store

Crisper

Using app

Over 1 year

Total reviews

4

Average rating

3.3

5 / 5 Share

May 30, 2022

Easy Routes is great, it made a task that was taking me an hour take literally a minute! I use it every day for my business and still can't believe how much time it saves me! Its so easy to use. The app for drivers is super convenient and support has always been quick and helpful. Definitely recommend!

Using app

8 months

Total reviews

10

Average rating

5.0