All reviews

Rating Breakdown

  • 5
    92% (186 ratings)
  • 4
    5% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 74% (150)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2022

This app is EXACTLY what I needed for my wholesale delivery routes. I was tired of getting the "Any idea when your driver will get here?" text messages from our wholesale clients. This app takes care of that issue and then some! It sets the "fastest" route and displays it to both me and my drivers. It notifies our clients when the delivery driver has left the facility. It gives them an ETA. It notifies them when their order was delivered by email, text, or BOTH! I had a couple of questions, I emailed the company, and within 24 hours, I was on a ZOOM call with one of the founders, and my issues were solved/explained...AMAZING app and an AMAZING staff...quick looking...just install it!

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

July 5, 2022

We have tried several route planners for our operation but this one by far is the best one we've used. Its easy to use, has a good interface and provides our customers with detailed information during the delivery and supplies them with proof of delivery options on completion. We can import orders from our other shops and plan an integrated route containing them all and the ability to assign drivers and only pay for the ones being used on a daily basis is excellent. On a further note... if you have a problem the team of support staff are quick and efficient to answer any of your questions and solve your problems. To the point of if its something that would better the app they include it on their next app update... what more could you ask?

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Very easy to use app for a decent price. We dont deliver daily and all big route apps are priced for daily deliveries with multiple drivers. This app lets you change the amount of drivers and bills you accordingly. Customer support is quick and very helpful! Definitely recommend getting this app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

Best local delivery app in Shopify store. Connect with Shopify seamlessly, flexible ways to view and pull orders to create a route, customizable and branded tracking pages, all you need for a local delivery app is here.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

We had been using a different website for routing for years and made the switch to this one in order to keep everything within Shopify. While this app is a little simpler than what we had been using, it has everything you need and that simple interface makes it much easier to train employees on how to use it. The developers are also very responsive to all of my various requests. Their pricing is not competitive, but their service has started to match what we found in other places. And the ease of having a routing software this sophisticated within Shopify makes it worth the extra money.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

I use this app to manage my weekly deliveries in-house with my team of drivers. It was especially helpful because my business is a subscription service and that type of order doesn't quality for Shopify's native route generator. This app does everything I need it for!

Store

Crisper

Using app

Over 1 year

Total reviews

4

Average rating

3.3

5 / 5 Share

May 30, 2022

Easy Routes is great, it made a task that was taking me an hour take literally a minute! I use it every day for my business and still can't believe how much time it saves me! Its so easy to use. The app for drivers is super convenient and support has always been quick and helpful. Definitely recommend!

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2022

Great Value. We use it to schedule vapor delivery all over the Dallas Ft. Worth Metroplex and it seamlessly integrates with our store. Our plan includes a signature option which is a legal requirement for our type of business.

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 26, 2022

Started using this app last year and we have now planned over 450 routes, these guys take feedback and suggestions for improvement on boars and before you know it the app has become better! I am genuinely very impressed with this app and recommend it to anyone who wants to improve their customer delivery experience. It has cut down our delivery emails by 99%. I love it!

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 19, 2022

The app is so easy to use and so helpful. In one place we are able to organise all the deliveries, send to the customer the tracking, and upload pictures of the product and signature of the customer once delivered. And the support team is great. Helpful and quick to reply to your email. Recommended!

Using app

15 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 18, 2022

By far the best and easiest app for delivery. The team is very very responsive and always happy to jump on a call to help us. They are also always updating the app with some great features and willing to include our suggestions in their updates. 10/10

Store

Sonno

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2022

This is the best app for delivery routes. It integrates very well with Shopify and it is flexible when you need to increase your drivers and routes for a busy holiday and then decrease them as well. Highly professional staff and good experience overall.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2022

I have dozens of apps in my Shopify, but Easy Routes is undoubtedly one of the ones I use the most. I tried several before, but Easy Rutes is the best by far!...easy to use, and helps me day by day to optimize my logistics and routes...they really do a great job, and the support? from another level, very fast and always ready to help, especially Boris...thanks guys!

Using app

6 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 18, 2022

We LOVE EasyRoutes! It has been so incredibly helpful to our monthly subscription and home delivery business since we signed up. It has allowed us to easily adjust routes to changing circumstances like product shortages, bad weather, driver changes and illnesses, and more happily made it possible to incorporate a large number of new customers into our routes without going crazy. I'm not sure how we would have made it through the past 6 months without this tool. We also appreciate the responsive customer support and the ability to provide input into future development.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

WOW! What an outstanding app. Easy Routes is very easy to use for both our admins as well as our drivers. Shopify's app is quite functional but lacks the flexibility we need, especially when a customer calls and asks us to deliver an order they had previously thought they would pickup. The integration with Shopify seems to be flawless so far. We've been using it for a week for all our deliveries with no issues. I've found the developer to be very responsive to my requests as well. I have no hesitation in recommending this app.

Using app

22 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 17, 2022

Excellent app that has helped our business a lot! Routes are much better organized and the Shopify integration has worked well so far. Highly recommend!

Using app

9 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Jan. 17, 2022

The app is a game changer when it comes to building routes. EasyRoutes does all the work for you. What used to take 3 to 4 hours to map out and print 100+ deliveries now takes us 30 mins. The support that comes along with it make it an easy 6 star app. If you have ideas to make it better, your voice is actually heard and they make the improvements.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

app is very effective and cheap for small to large business' very easy to use and user friendly for drivers

Using app

6 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 26, 2021

I wish they could make this app like shipday.com it has a really annoying dashboard that I don't like. I hope the team looks at shipday and makes their app look better with branding for customers and us. I like how this has tracking built into Shopify tho so cosutumers can check right from their account page, shipday doesn't. That's the only reason why I downloaded this app.

Using app

27 minutes

Total reviews

22

Average rating

3.5

Developer Reply

Thank you for taking the time to leave a review. We love getting constructive feedback from our users and regularly incorporate their feedback and suggestions into our monthly app updates. You mentioned you don’t like our dashboard. We’ll look into how we can improve it further; thanks! We understand our app may have a different user interface than what you may be used to using — our customers like how we are fully integrated with Shopify and how if you know how to use Shopify, it’s easy to know how to use EasyRoutes. You also mentioned we lack branding features. Did you see the options to add logos to packing slips or customer tracking links in the settings? We’ve tried hard to provide branding and customization options for all the customer-facing aspects of our app. I’m sorry if we missed the mark for you. A 2-star review feels very unfair considering we are just a different product than what you are looking for; it appears you installed and almost immediately uninstalled our app when you realized this as well. That is why we provide helpful videos, clear documentation of how we help Shopify merchants, and a generous free trial and a free plan to help make it easy for you to evaluate EasyRoutes to see if it is right for your business first.

5 / 5 Share

Nov. 6, 2021

Brilliant. Have a delivery process that is slightly unique - yet other solutions explored were highly ineffective. This product is extremely effective with routing planning, integration with orders, auto fulfilling, email order tracker, manifest summary and ability to update orders that changed. Customer support is excellent too, asked questions about service specifics. If you're not using it, you're missing out - no I'm not getting paid, just thankful for an excellent product and excellent service.

Using app

About 1 month

Total reviews

1

Average rating

5.0