All reviews

Rating Breakdown

  • 5
    92% (186 ratings)
  • 4
    5% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 74% (150)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

I must say, definitely a 5 STAR operation. The Staff at EasyRoutes are happy people! Happy people make for a great customer service. Their customer support is out of this world. EasyRoutes is an essential part of MY Companie's customer service needs....Without EasyRoutes, we couldn’t do the majic we do....THANKS TO EVERYONE AT EASYROUTES....I RECOMMEND YOU TO EVERYONE I CAN.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Excellent tool for our deliveries and excellent/responsive customer service

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 13, 2023

We've been using EasyRoute for the past two months and are thoroughly impressed. The app has been a game changer in managing our local deliveries. It's user-friendly, efficient, and incredibly reliable, even during our busiest times with high order volumes. We highly recommend EasyRoute to any e-commerce business looking for a stable, effective delivery management system.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Very useful app with auto-integration of orders and smart routing. Newly released feature of Driver Tracking with GPS in Beta is an amazing addition to the platform! This feature allows me to help drivers who may be lost or behind on their route.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 14, 2023

I am so in love with this app. I just did today's delivery route in 6 MINUTES!! This was taking up an hour of our time before (using a professional delivery system but it wasn't integrated with Shopify). I have all my tags set up to catch orders and put them into runs automatically. I can add manual stops. I can adjust. I just just just love it so hard. Plus - I just sent an email when they asked for feedback and there was an email waiting for me the next morning from an actual human that was very helpful! My worry was the the additional costs but turns out that's just how many texts you choose to have sent out. You can control that too. Love love big love <3

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

We run a business selling big bulky tonne bags of logs and topsoil and easyroutes has been game changing for us. We were looking to improve on a system of stacked packing slips being handed over physically to our driver and we were immediately impressed with easyroutes. Here are a few of the texts sent from myself to my brother when i started playing with it: "there's some absolutely sick delivery apps. literally installed one 2 mins ago and already impressed." "literal gold struck" "plots all the deliveries on a map" "it's gonna change the world" "banging" "think the paper days are over" "i'm going to be sick with excitement" The team have been great and super responsive too. There have been views that have been altered to work better with our operation and me and Boris went back and forth extensively to work out how best to code in our delivery times given we don't like to use date picker apps. If you have a shopify business heavily reliant on local delivery, you'd be insane not to give this a go.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience with EasyRoutes! We're thrilled to hear that EasyRoutes has been a game-changer for your business, especially when dealing with large and bulky deliveries like tonne bags of logs and topsoil. Your enthusiasm and feedback are greatly appreciated. It's great to know that our team was able to collaborate with you to customize EasyRoutes to meet your specific needs. We're committed to providing practical solutions for businesses like yours. Your recommendation to fellow Shopify users is invaluable, and we're here to support your local delivery needs every step of the way. Best regards, The EasyRoutes Team

5 / 5 Share

July 28, 2023

EasyRoutes has significantly streamlined our delivery operations with its powerful routing algorithms and user-friendly interface. It's a game-changer for logistics!

Store

burotic

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

July 26, 2023

EasyRoutes is a wonderful delivery service. It seamlessly has integrated into all of our other shopify apps to make the route creation incredibly easy. The perks of adding multiple drivers, tracking deliveries, delivery confirmation have all been outstanding to help us ensure the best possible quality to our customers. I 100% would recommend EasyRoutes to any company lloking for a fantastic local delivery routing option!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

EasyRoutes has simplified our delivery and notification processes hugely. Support is quick and helpful - big thanks to Boris and the team. Highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2023

We are using the app now for almost a year. The app is very user friendly. If you do local delivery this app is a must-have. Keep up the good work! We really recommend this powerfull app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

Really can't say enough about how great this app is. We run a rapidly expanding meal delivery service, and EasyRoutes has become absolutely critical to our operation. Fantastic customer service (like answers within an hour usually), and the app is consistently updated with new features that are making things easier for us every week.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Absolute game changer for our business! We came across to EasyRoutes after trialling another app that wasn't quite able to do everything we needed. This works natively inside Shopify and makes organising your orders and drivers straightforward, allowing us to make our deliveries a lot more efficient. The ability to customise each route individually means we can route hundreds of orders, being dispatched from multiple locations across the country in just a few minutes. The route and stop customisation options have basically everything covered, stop times, delivery windows, you name it, it's probably in there! The notification options are also great. Boris and the team have supported us on our fairly complicated setup, and they are quick to respond and take on board feedback. The best part is they actually deliver on the feedback and have implemented some features we requested. I highly recommend this app to anyone needing a business delivery solution.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! It's really great to hear that EasyRoutes has been a game-changer for your business. You've been making the most out of all the features, from organizing orders and drivers to customizing routes. We're so pleased it's saving you so much time! Our team are absolutely thrilled with your kind words. Feedback like yours is what inspires us to keep improving. We're so glad we could support you through your setup, and it's wonderful to know that our responsiveness and feature implementations have made such a positive impact. Thanks again for choosing EasyRoutes and for sharing your experience with others.

5 / 5 Share

July 11, 2023

We switched our business to EasyRoutes back in Dec and haven't looked back! The integration with Shopify has been great, and the ability to add custom stops has been instrumental in our delivery model. The support has also been quite good. Whenever a question arises, the team is more than happy to help out in a timely fashion.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Easy Routes has revolutionized our local deliveries! As a tire distributor, efficient logistics is vital. This app is a powerhouse, delivering exceptional results. Firstly, the fuel savings are remarkable. With intelligent route optimization, our drivers take streamlined paths, cutting down fuel usage and vehicle wear. The time-saving aspect is a game-changer. What used to be a tedious task is now a breeze. Creating and managing routes takes mere minutes, freeing up invaluable time for our core business. Additionally, the real-time monitoring feature is a winner. It instills accountability and transparency, and knowing the status of each delivery has significantly boosted our customer satisfaction. Order tracking is sleek and effortless, giving our clients peace of mind and bolstering their trust in our services. Easy Routes is an essential addition to any delivery-centric business. It's an investment that reaps benefits through time and cost savings, and improved customer relations. Highly recommended for efficiency redefined!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2023

We are extremely happy to working with EasyRoutes for our local distribution! They provide very solid support and are ready and willing to work out any issues that you may be having.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to be a part of how you are delivering locally. And we'll be here to assist in the future as always.

5 / 5 Share

June 22, 2023

Easy enough of an interface. Does what we need on daily basis. Good and fast customer service is a bonus!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Great app, makes our lives very easy. The customer service is above and beyond, they have been so helpful and have gone the extra mile to help us out.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2023

This truly is the best app for delivery routing, scheduling, organizing, communicating with customers. We love it! We have contacted support a few times with questions and upgrade requests and have received answers and fixes quickly and efficiently. The team is very helpful and responsive. Would HIGHLY recommend!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Leslie, Thank you so much for your kind words and support! We're glad to have you on board for so long and let us know whenever you need assistance. -Boris

5 / 5 Share

May 24, 2023

I am thrilled to share my positive experience with the Easyroute plugin, which has become an indispensable tool for every delivery at Gerard Bakery. This plugin has transformed our delivery operations, making them incredibly efficient and streamlined. From the moment we implemented Easyroute, it became evident that it was designed with the needs of businesses like ours in mind. One of the standout aspects of Easyroute is its seamless integration into our existing systems. We were able to quickly adopt and incorporate the plugin into our daily processes without any disruptions. The user-friendly interface allows our team to navigate the system effortlessly, ensuring smooth operations and minimizing any learning curve. Moreover, what truly sets Easyroute apart is the exceptional level of customer support provided by the company. I had the opportunity to engage in a call with the CEO, where I could discuss our specific requirements, suggest features, and address any difficulties we encountered. The responsiveness and attentiveness of the Easyroute team have been remarkable, and they have consistently gone above and beyond to ensure that our experience with the plugin is optimal. In summary, the Easyroute plugin has revolutionized our delivery management at Gerard Bakery. Its seamless integration, user-friendly interface, and outstanding customer support make it an invaluable tool for our operations. I wholeheartedly recommend Easyroute to any business looking to enhance their delivery processes and optimize efficiency. Pieter-Jan P. CTO - Gerard Bakery

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi PJ, We don't always get to connect with the CTO or the technical lead for an innovative bread delivery company like yours, so I really appreciated the time. We are so glad to get to support an amazing company like yours and let us know whenever you have any questions - we'll be here to assist! -Boris

5 / 5 Share

May 18, 2023

This app has revolutionized my business automation. I've been a loyal user of EasyRoutes since day one, and they consistently make impressive updates to enhance their services. The team is exceptionally responsive, friendly, and accommodating to my requirements. It streamlines customer messaging, delivery, and overall processes effortlessly. The integration with Shopify is a bonus, ensuring my fulfillment operations are meticulously organized and synchronized.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're so glad that we are able to help you with running your own deliveries with EasyRoutes. Thanks again for your support and let us know if you ever need any assistance and we'll be here to help. -Boris