All reviews

Rating Breakdown

  • 5
    100% (215 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 24, 2023

My team and I absolutely ADORE easy scan! I particularly appreciate how CLEAN and user friendly the UI is, even when packed with features! I also have to say, this is probably one of the most reliably functional apps in the entirety of the Shopify App store. These guys see a gap or a function that merchants need and they make it happen! I would give more than 5 stars if I could!!! Any time we've reached out to their STELLAR support, we've had a more than timely response and, even better, support actually knows their stuff- which is not always the case with shopify apps. Charlie even made himself available to us out of normal hours when we had a technical snaffu, he really, truly cares about the user experience and success of their merchants! Charlie, thank you so so much for your help, I look forward to seeing what feature y'all add next!!! Update, they added a new feature!! EasyScan now is integrated with Stocky, meaning we can print our product labels from Stocky POs without any additional manual data entry. If you don't know, Stocky is the Shopify Plus IMS, which unfortunately lacks a lot label printing functionalities, including compatibility with Zebra printers. My team has begun using this new feature for printing labels and I have heard nothing but positive feedback "it's working and printing perfectly. this is way easier and faster than how we usually do it" "works well. this is great for bigger invoices like ******* and ***" THANK YOU EASYSCAN for seeing a need and developing a solution! Once again, you successfully filled a major gap and helped our business streamline operations. Much love, The FLORIDAGIFTS Team!!

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 7, 2023

We are so happy to finally have an automated barcoding solution that works with our iMacs/Zebra ZD621 thermal printers. In the past, we used an app that required manual entry of Product Name/SKU information. Now, we can select the product and it will automatically pull in the Product Name, SKU, AND barcode, as well as set the quantity to the amount available in inventory. We have extremely custom labels. The Easy Scan team created a new custom template within a 24-hour turnaround. Charlie went above and beyond by troubleshooting printer setup errors for over two hours with our team. It has taken our team months to reach this solution and we are so happy we found Easy Scan. Thank you, Charlie!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

Charlie has been amazing with support to tweaking EasyScan to fit our needs. Overall a great product that has catered to our needs where other apps couldn't.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2023

We added EasyScan to use for our fulfilment process for our new store. The app was easy to follow. I want to say thank you, Charlie for always listening and answering my questions and concerns. He is very prompt in responding and despite the time differences, he gets out his ways to make sure we all understand the information and the capabilities of the app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

Needed help with a small jewelry barcode and Charlie jumped on a zoom call and quickly helped me figure it out. Also sell wholesale and use the app to scan when writing orders, love it!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2023

Excellent service. As a new business, I was on a learning curve but Charlie walked me through everything so that I understood how to set things up. Also, Easy scan is very user-friendly. Can't recommend enough!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

I was having some difficulty with settings and barcode clarity. Charlie was extremely helpful, efficient, and solved my issue in no time. Great customer service!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

Amazing app and great support! We are a medium-sized e-commerce business that needs some of the functionality of an enterprise WMS-system, and EasyScan gives us exactly what we need! We have been able to speed up our fulfillment and reduce packing mistakes with this app. We highly recommend! We also requested some extra functionality and they implemented our request without any issues.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

EasyScan does exactly what it says it can. Integration is very easy, and any issues with the getting the labels to print correctly or getting them to scan, the support team is very good about communication and resolving any issues. Would recommend to anyone looking for a simple barcode inventory management system.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

We love this tool. We have 8 POS stores and use EasyScan in all of them. The app works really well and when we needed a new barcode label size designed, the app created it for us. Highly recommended.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2023

Stephanie with customer support , Charlie the production manager and Harrold who works behind the scenes made for one of best teams I have worked with in years. They heard my concerns and did a bang up job of fixing the problem I was having. I would highly recommend any of the programs they support. Their commitment to excellence in what they do was apparent from the first time I reached out to them. I’m a customer for life.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

EasyScan is hands down the easiest to use, most well-developed and useful tool for our store. The packing slips and pick lists add a layer of protection to our picking and packing process, and we haven't had a single mis-packed order since we started using the app last year. Charlie and his team are amazingly quick to reply, and have thought of an out-of-the-box solution for each and every one of our enquiries. We couldn't be happier with the features, support and pricing!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2023

We recently had the pleasure of working with Charlie, who provided exceptional assistance in helping us understand the Easy Scan app. From the moment we reached out for help, Charlie displayed a high level of responsiveness and was quick to address our needs. Charlie's expertise and willingness to guide us through the app's functionalities were truly impressive. He patiently answered our questions and took the time to explain various features, ensuring that we had a clear understanding of how to utilise them effectively. He genuinely tailored the call to our business needs and shared deep knowledge of the app's capabilities. This made the learning process engaging and enjoyable, fueling our eagerness to implement the app's features into our daily routine. Thank you so much Charlie!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2023

The application works wonders! I had trouble with a particular problem and their team quickly responded and ensured the issue was resolved. Absolutely recommend since Shopify's built in system (barcodes & SKUs) isn't great.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Absolutely faultless! I cannot praise this app enough nor the support and developer! From installation to help with queries this has been a phenomenal experience. Charlie helped me with some pre-sales questions on how to get started then after I instaled the app it worked perfectly. If you are a shopify store looking for inventory management, barcoding, 3PL barcoding, stock level controls or fulfilling orders accurately then this is your go to app! Its amazing and I think the develper has thought of everything you could need. I'm so impressed I recommend the app to all of my Shopify clients as Im a Shopify consultant and ive installed it on both my stores. If I had to sum up my feelings about this app it would be: Speed, ease, support. Don;t hesistate to install it, its perfect.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2023

Super app, meeting all our needs and the customer service is so great. Always a positive response to all our questions and needs. I can 100% recommend this app for sku number and bin location.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Love the app thus far. It's meeting all of our logistical needs. And support is amazing. We cant wait to fully use all of the features.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

Excellent app! Customer service is top-notch, and our order accuracy has improved significantly since using it. Features like Pick & Pack Orders, bin locations, and barcode scanning make inventory management a breeze. Highly recommended!

Using app

3 months

Total reviews

11

Average rating

4.5

5 / 5 Share

April 28, 2023

Charlie was incredibly helpful - and from across the pond! We used the time zone difference to our advantage and he really came in for the WIN as we were gearing up to print thousands of labels. His willingness to get things going seamlessly and edit templates and write code was above and beyond. Thanks so much for your support!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

Great service with outstanding customer service. Easy to manage, use and execute. Highly recommended!

Using app

26 days

Total reviews

1

Average rating

5.0