Webgility x QuickBooks Desktop
All reviews
Arun was very helpful and knowledgeable when it came to a very complex Shopify configuration.
Integration with Shopify/QuickBooks has been a very smooth process. Faizan has been absolutely amazing with getting us set up and ready.
Faizan was very helpful to me in setting up my Webgility. He answered all my questions and was very patient. I really appreciate the great customer service.
Webgility's customer service is top tier. They are willing to spend as much time as you need to get it set up the way you want. Shanu has spent countless hours helping set this up for us. Faizan is awesome at onboarding and spends the time making sure we understand what we're doing. We haven't had a bad experience with any of their people. Our experience with Webgility and their services has really been above and beyond and their customer service is what truly sets them apart. I will continue to recommend this company.
Faizan is an architect. He has connected our 5 different Shopify business to the corresponding QuickBooks Company file at RightWorks.
The program saves us a ton of time invoicing. Arun was very helpful in getting us set up and running. Very knowledgable and patient. Answered all of our questions.
We have used Webgility for many years with Quickbooks Desktop Enterprise and BigCommerce. We have recently switched to Shopify. Webgility migrated our account and customizations and did a great job. We are particularly impressed with the additional reconciliation features that Webgility has implemented leveraging Shopify's payout capabilities. This will enable us to realize over $30k of savings per year. As a company that uses QBD in a way that pushes it to and beyond normal expected usage, I can say that of the QBD-connected applications, Webgility is the most resilient automatically working around the many issues that other integrated applications often fail to recover gracefully. The Webgility staff are always helpful and knowledgeable. Almost 100% of the time, a call to support results in an answer immediately.
Faizan has been helping us install Webgility to automate the sales process through multiple ecommerce platforms. He has been great so far in this ongoing process! Thanks for your continued patience and support.
Arun was very helpful with the setup of Webgility but as well with the synching of QuickBooks.
Faizan has been fantastic to work with during the implementation period with Webgility. His knowledge of the Webgility product and the ability to tailor the settings to our needs should greatly increase our productivity.
15 years using Webgility for QuickBooks/Shopify/Amazon integration and couldn't be happier! Recently changed computer systems and had to setup anew... But, with such professional assistance from Webgility (Aniket and Faizan were both so intelligent and helpful with all aspects) the transition was smooth and easy! Highly recommend Webgility.
Webgility, the entire team, and especially Faizan, have been truly knowledgeable, amazing, and patient throughout this entire process. They have been incredibly helpful and supportive every step of the way. We truly recommend Webgility and their team!
Faizan has been very patient when things haven't gone as planned with our setup and support needs.
Faizan was very knowledgeable. Asked questions to understand my business. Made installation simple for someone who is not tech-savy.
Overall, Webgility is doing what we need it to do. We've been using Webgility to sync our Amazon and Shopify sales with QuickBooks, and it's held up well for our needs. The one wrinkle in our setup is that our QuickBooks instance is hosted on a remote server, so we're not able to give the scheduler round-the-clock access. That means syncing is more of a manual, on-demand process for us rather than fully automated — but it's a limitation on our end, not really a shortfall of the software, and it's been manageable day to day. Every time I've run into an issue, Webgility support has been professional, responsive, and genuinely helpful in getting it resolved.
We had a very detailed and particular set of scenarios we needed to be able to make work with Webgility between our Shopify, Point of Sale, and Amazon sales channels. The team at Webgility were super helpful and patient, and were able to get us set up and working without much difficulty. Being able to integrate with the hosted version of desktop Quickbooks was a big deal, and so far we're very happy with the service and the app!
Wegbility Support was very helpful and took their time to understand our needs and give the support we needed. Great Service and Customer Experience with the Quickbooks Integration.
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