All reviews

Rating Breakdown

  • 5
    95% (423 ratings)
  • 4
    2% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (425)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2021

great consistent customer service and useful application. Pratul was very helpful and concise and saw the issue through to the end.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Always very helpful. Smita was very quick to help resolve the disconnection with Quickbooks Pro. Very happy with Webgility and the ease of use.

Using app

11 months

Total reviews

10

Average rating

4.4

4 / 5 Share

Sept. 15, 2021

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 5, 2021

The customer support team are excellent, and very handy for any issues. I have been with them for 1 year, and now extending another year. Thanks

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2021

Kanishk - Your customer service is always great! I dont have to wait to get an answer and all the reps are extremely helpful. Thank you, Kanishk!

Store

HiBAR

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2021

Kanishk Fast to reply & overall helpful with syncing our products from quickbooks to webgility . !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Shobhit helped me with the proper mapping of my Shopify store products to my QBO inventory. This makes tracking my inventory so much easier! downloaded latest items from quickbooks and shopify

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2021

Great app - makes syncing between Quickbooks Online and my store easy. When I get stuck, support is there to help!

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 22, 2021

Webgility is the key to integrating our quickbooks with our shopify store. It works well, I just wish there were maybe more tutorials available to learn the software.

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 21, 2021

I would not recommend doing business with this company. Their overage charges are absurd and after cancelling 4 days before our renewal date, they charged my credit card for $11,668.00 two days later. They refuse to give the money back. They say their policy requires 7 days notice. They are unhelpful rude thieves.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 19, 2021

Very helpful customer service and software, highly recommend, saves me a ton of time! Thank you Webgility for your wonderful team of support agents!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This app saves me so much time in my bookkeeping. The support is helpful and quick to respond as well. I highly recommend!

Using app

About 2 years

Total reviews

11

Average rating

4.2

5 / 5 Share

Jan. 7, 2021

Webgility has been a tremendous time saver and a reducer of errors. We link a couple of website to it and then it talks to QuickBooks Desktop. We really ramped up our online presence in the last couple of years and Webgility has been instrumental in this growth. When there have been issues, the tech team is quick to respond and very patient. There has been nothing that has not been able to be resolved. Our account manager Shoeb has also been a great resource in the initial implementation and follow up support. He checks in regularly to make sure our needs are met.

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 5, 2021

Swapna was fantastic. The best Webgility rep I have encountered. Highly recommend once you get it set up correct and learn all the things it can do it is a huge time saver. Thank you very much.

Using app

10 months

Total reviews

2

Average rating

3.0

Developer Reply

So glad to hear you're saving time with Webgility. Thank you for the feedback!

5 / 5 Share

Dec. 29, 2020

very good customer service - they'll do everything for you. my shopify is now linked with quickbooks with everything flowing in nicely. they do need to help with setup via phone or zoom, but once you're set up, the app is easy to use.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear this feedback! Thank you!

5 / 5 Share

Dec. 23, 2020

Shoeb Khan from Webgility was helpful get set up with an implementation specialist and getting the right piping from Shopify into QBO.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 22, 2020

Not Working for FRANCE, it should be written in the description : Ecommerce Sync by Webgility isn’t available in your country Unfortunately, the app you’ve selected isn’t available for use in your country. Try contacting the app publisher for more information, or select a different app to use in QuickBooks. We’re sorry for the inconvenience.

Using app

2 minutes

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 17, 2020

The support is great and the app makes it very easy to sync with QuickBooks online. Smita was fantastic helping me add an additional store!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

We used this to sync orders between Shopify and Quick Books Enterprise It works very well. Our account representative Shoeb Kahn was is very helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Great customer service. The agent, Swapna, taught me well how to post my data on QB. She went through step by step and helped me. Thanks for this amazing experience. Appreciated.

Using app

2 days

Total reviews

2

Average rating

5.0