QuickBooks Desktop Sync

Sept. 23, 2019

Today I was helped by Himanshu, he was VERY patient with me and was able to fix my problem substantially. He also went ahead and updated the version we use so it goes smooth from here. Many thanks!

Sept. 19, 2019

Himanshu was a huge help today getting my sales synched between Shopify and Quickbooks. It made it all very easy.

Sept. 17, 2019

Himanshu !!! Was great. He helped me with all of my questions very quickly! We do recommend Webgility for Shopify!

Nov. 21, 2019

Himanshu assisted me in solving my problem. He and I have worked together before I would highly recommend him and Webgility.

July 16, 2019

Needed assistance with syncing with Quickbooks and received truly great and helpful service! Much appreciated!

June 19, 2019

Tech Support, Vikram and Himan helped me setting up. Clear communication and responsive. Thank you !

Dec. 13, 2021

I have new issue that I never had before. Pawan Dawanda help investigated and solved the issue. he is very understandable and skillful. thank you so much!

Oct. 5, 2020

Works great, and easy to integrate. Would suggest for QuickBooks users. Good customer service and affordable.

July 25, 2018

Great app for our store. Works great and we never have any issues.

Sept. 1, 2017

Terrible product even worse customer service. I have attempted to use this for the last year. it worked alright at first. Then a couple months in it would crash every time I would try to sync my orders with Quickbooks Enterprise. I would go through the steps of the manual sync process and then try to re connect quick books with this software, when that didnt work I would contact customer support, when they would finally respond (some times this would take multiple days) they would go through that same process I had just done with remote control and then finally when that didn't work they would fix it on their end. I had to go through this every week. 30 minutes to an hour every time I needed to sync. I could have manually entered in less time then that. They have since seemed to fix this issue, but i am still weary. My plan was to cancel at the end of the year. The other day I was charged for the next year, I called in to try to get a refund and cancel the service, but they said it was against their policy. This is partly my fault for not canceling in time, but come on! I am not going to be using this software, and I am out $1000. In my opinion, that is a pretty terrible way to treat a customer.

May 5, 2017

What this app promises is exciting. Automated syncing between Quickbooks and our online sales. "When" it works, it's awesome. The issue is that it seems to break weekly. This week's break was that it stopped pulling in bank transaction fees associated with credit card sales on Shopify. It just started sending transactions to Quickbooks that don't have the fees separated or deducted. Two weeks ago it worked fine, this week, it's broken. 3 days of exchanging emails with foreign tech support and they tell us to disconnect and reconnect our processor. Doing that gives a warning that it will erase all transaction history. There's no way I'm willing to do that based on an email from someone in Asia that just says to try it. So, support is poor, system breaks weekly, but when it works it's awesome. Oh, and it's quite expensive!

March 23, 2017

Great app. Easy to use, and does the job! Our website: https://www.agmhomestore.com/

March 16, 2017

When I first started using this app, I was very pleased because it makes a huge difference automating accounting for Etsy and Shopify to QuickBooks. A big time saver! When I had a problem with their billing department, they weren't so quick to respond and correct the problem. I would give them five stars if they'd up their customer service. And honestly, I'm very glad we were finally able to work out the issues, because I would hate to have to go back to manually reconciling Etsy and Shopify to Quickbooks! I will continue to use it, and would recommend it.

April 12, 2016

Easy...one click and everything is in Quickbooks...can you imagine doing that manually?

March 30, 2016

Great app, has some limitations for quickbook desktop users, but overall has done a good job, we have more free time to grow our business, rather than thinking of what was sold how much and, more time to grow the business. thanks unify.

March 22, 2016

Love this app! I've been using it for a year now and it makes my bookkeeping so much easier! I can schedule the downloads to occur daily, automatically. No more spreadsheets over here! I use it for both my Shopify and Etsy stores.

Feb. 14, 2016

I suggest anyone using Shopify Payments as their payments gateway avoid this app. We began using Unify almost a year ago. Because Shopify Payments deducts their fees from their payouts we were unable to match transactions in QuickBooks Online, our accounting software. Unify’s solution was a complicated, time consuming, error prone daily process, which created problem entries in our balance sheet. Unify management refused to put my feature request on their development team’s road map. I found another solution, Cloud Cart Connector. This app’s development team had my feature request installed in less than one hour. CCC’s USA based support is excellent. As soon as I installed Cloud Cart Connector I felt that a huge burden had been lifted off my back.

Aug. 10, 2015

Super easy to use, saves us a ton of time!

July 23, 2015

Super helpful syncing every detail to every order with Xero. Makes life a lot easier!

May 21, 2015

I came back to ECC cloud after a stint manually exporting sales from Shopify and importing them into QuickBooks. ECC Cloud is so much easier. It maps products from Shopify to QuickBooks so if you use different part numbers in your web-store for sales than you do to in QuickBooks for purchasing you can still keep your inventory straight. Sync works perfectly as long as you only have one payment channel in Shopify, as ECC Cloud will only allow you to sink to one QuickBooks accounts. Manually changing the payment accounts for occasional Paypal purchases that sync to my Shopify payment account in QuickBooks are still more of a time saver than manually importing. My sales data is up to date and I can basically just set it up and let it go until reconciliation time. Only ease of use issue is that you have to be pretty careful when mapping products from Shopify to QuickBooks that you update the correct channel. I've overwritten QuickBooks data when I meant to sync across to Shopify and had to go fix my mistake in a before my Shopify customers noticed that the prices had apparently gone all wonky..