All reviews

Rating Breakdown

  • 5
    95% (398 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (402)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2020

I reached out to Webgility tech support for help with an issue scheduling sales orders transferring to QuickBooks. I spoke with Ankit Jain and he was extremely helpful and pleasant to work with. He fixed my issue and corrected the problems I was having in a short time period. I'm very satisfied with the customer support he provided. Thank you Ankit!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

The support is very good. The webgillity is working great.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

This app is working flawlessly now! No other apps could do what this one is able to do. Very happy with the functionality and customer service!

Store

Rejuvia

Using app

2 days

Total reviews

19

Average rating

4.4

1 / 5 Share

Aug. 26, 2020

The app doesn't work for me, and the only resolution they have is to try to double bill me for app fees - first through Shopify then also on a credit card. Despite this, they still can't even get the app to work and the only thing they say they can do to fix it is to try to charge me much more for a tier of the app that I will never need nor use. I just can't use apps released under fraudulent pretense or with a support team that doesn't even understand how to get their app to work.

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 20, 2020

We use this app to sync Quickbooks Enterprise with online sales orders. Webgility has fantastic support and minus user-error here and there, a great app. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Great app and support team very impressed switched to this app from the bold app and wish I did it sooner! The functionality of this app is by far superior and once you have it setup to your liking it works amazingly as I already had experience using quickbooks and other apps I didn't use any onboarding but they do offer that service if you are new which should give you confidence that your quickbooks will be setup correctly. Plenty of options here to customise how refunds, fees etc are handled in quickbooks which I like I can't really fault the app at the moment which is why I have already paid for the year I know it will be great!

Using app

8 days

Total reviews

9

Average rating

3.3

5 / 5 Share

Aug. 13, 2020

The support team has been very helpful in getting our business systems set up to make automation successful. Thank you so much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Webgility makes posting to quickbooks very easy. Awesome support provided on our last call. Nikhlesh was very knowledgeable of Quickbooks and very through.

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 31, 2020

Great product that really makes things easier for our business, and there's great support when any issues come up. Nikhlesh

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2020

We just transitioned yesterday with Arpit. He did a wonderful job. I needed to change a couple of things today and had a follow up with Nikhlesh -- Wow Great customer service. Thanks. We are happy with the Sync between Webgility and QuickBooks.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

This app has been very reliable for us. We appreciate being able to integrate different channels and use for all our channels.

Store

Handful

Using app

6 months

Total reviews

6

Average rating

4.0

5 / 5 Share

May 21, 2020

We tried multiple connectors for our store and other sales channels. None of them accomplished what they said. Wish we found Webgility earlier. They are also very helpful in getting setup and letting you know which plan works for you without trying to upsell stuff you dont need. Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 21, 2020

I used this to keep my business up and running. We rely on it everyday to keep things running smoothly.

Using app

About 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

May 6, 2020

Himanshu Was very helpful in solving my issues. He made my day. He resolved all of the issues I was having.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2020

Amazing support- So quick to sync everything!

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2020

Himanshu is Awesome!! He has helped me on multiple occasions, always able to resolve the problem. Appreciate the help, especially as he's doing it on his nightshift!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2020

Himanshu's help was awesome! The tech support at Webgility is terrific, they respond quickly and are always so friendly!!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2020

Himanshu Product was easy to install and simple to use. Great customer service team to help with the integration.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2020

Himanshu was helpful and friendly, made sure the issue is 100% complete, Great Job! Thank you so much!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

I use this app to sync my Shopify orders to QuickBooks and with the help of Himanshu Patil at Wegility was just able to have all my orders batched into one amount each day. This was very helpful for reconciling each month.

Store

ALVIES

Using app

Over 2 years

Total reviews

1

Average rating

5.0