Webgility ‑ QuickBooks Online
All reviews
I have tried many apps that promise an easy Quickbooks integration, Webgility is the only one that really works. Faizan and his team walked me through the setup and followed up with me until all was set up right. I can definitely recommend this app.
5 star customer service: First off I can't speak highly enough about the customer service from both Ishan and Faizan. From jumping on a call last minute to assist me with questions on how to's, calling seperately on a day off during their holiday and then again taking care of implementation calls to make sure all my issues and concerns were taken care of even on Labor Day holiday. It was very unexpected but so very appreciated!! They made sure that this online software was exactly what we needed to fix an issue that Intuit put on us by sunsetting a software without any solutions for our e-commerce business. I would recommend them both and Webgility as a company as they go above and beyond to make sure their customers are satisfied. Can't say thank you enough!!
We have been using Webgility for 5+ years and it has saved us countless hours of manual data entry. It has been an essential part of our daily operation and will continue to be so for the foreseeable future. I highly recommend it!
We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues. The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.
Hello. Wow. 10 years! What an honor to serve your business for a whole decade. We appreciate your kind words. As always, we're here if you need anything.
Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.
Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.
My onboarding with Faizan was outstanding. He was very knowledgeable and easy to work with. I look forward to using Webgility.
The onboarding training with Faizan was soooo valuble!! His answers are very specific to all my questions and concerns. As a bonus he is very positive and encouraging in navigating nd learning this app. Webgility when working properly and when i know more about the different aspects and settings works like a dream! I have been a customer for more than 3 years and am still learning and webgility is still improving and training me!
We have had such excellent communication and support from the onboarding team. Kshitij has been amazingly clear and helpful to us. This app is clean and clear and easy to use. We have had a lot of problems with another sync app, which caused nightmares for us. This works like a dream and we are very happy with moving to this app. It's exactly what our business needs to handle tax and variants, and a very large product offering. Thank you!
Amazing Customer Service, and when we did the Demo call Prerit our Implementation Specialist was AMAZING! His tone of voice, and patience to answer my questions and explain the features and capabilities of Webgility was great. Extremely thankful for him and for what Webgility is helping us do to manage our multiple stores, and keep accounting tidy and clean.
Thank yo for all the support! I learning a lot today! I have a great experience with Webgility! Thanks again!
Prerit is literally the best. More than willing to answer completely unrelated questions with absolute and exacting accuracy; he helped me solve a very difficult one-to-many SKU mapping problem not just in WG but in Quickbooks Desktop as well! Prerit is an absolute credit to this team.
Set up took some time and was complext but Prerit was incredible to work with. greatly appreciated all the support from him during setup and believe webgility will be a powerful tool moving forward. thanks Prerit!
Making the process easy, I was nervous about having to set it up myself, but the onboarding process was easy
Very straightforward system to use. I was very nervous going into this, and having the responsibility of setting it up for my company, but the team made it super easy to integrate.
Prerit was wonderful! We quickly dissected all of my issues with integration and resolved them. I have a much clearer understanding of Webgility after the onboarding call. Thank you!
I started this journey after a very bad experience with a competitor application. I have to say this has been night and day. The team Deep and Prerit have held my hand through this process. We were successful in getting my Shopify Stores connected to Webgility and Webgility connected to my QuickBooks. Any and all questions that I had they found an answer for! It is great the amount of personalization they are able to achieve. I look forward to using this application to streamline my order process, improve accuracy and provide more time for the more important things - Connecting with Customers.
We would recommend Webgility. It has allowed us to connect our Shopify and Amazon store fronts with QuickBooks. It will save us significant time by automating processes which we used to do manually. It should improve the accuracy of our books as well.
Overall great experience! I just set up Webgility about a week ago and it has already saved me countless hours logging sales! Great support as well!
very knowledgeable customer service! they know everything here and i would not hesitate buying this software agian
Prerit Agrawal was very helpful and kind person to understand every point of requirements and we learn many automations process through webgility.
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