QuickBooks Online by Webgility

Feb. 9, 2021

When it works, its great! They often have updates that if you don't install can cause the scheduler to stop working. But their technicall support (last pers on I spoke to was Shobhit) is really great and they usually help resolve any issues quickly.

Dec. 21, 2020

I hate accounting! If it wasn't absolutely necessary, I wouldn't do it. It is necessary, though, so I looked for the easiest solution. Webgility makes it as easy as it's going to get. All my sales data transfers over to Quickbooks (desktop Enterprise edition) pretty seamlessly. (I can't tell you how much I wish all the data for all my purchases would, too!) From time to time my account rep, Shoeb Khan, checks in to see if I am having any problems. So far all is well. The software works.

Dec. 11, 2020

Nehal was a wonderful help -- very knowledgeable and helped solved my issues quickly and efficiently.

Dec. 3, 2020

We have had numerous issues with this program. That said, we are always able to get phone help very quickly and so far they have been able to efficiently fix the problem. K Sahu was very helpful today.

Dec. 2, 2020

We have been using Webgility for a couple of years to import our orders from Shopify into Quickbooks desktop. It does what we need and keeps us from duplicating effort.

Dec. 1, 2020

Customer service help is helpful but took some time to get access and set up properly. Used with QuickBooks Desktop

Nov. 23, 2020

I am very happy with the app so far. Still a work in progress to get everything 100% active from our end but getting there. Looking forward to our first sales via webgility and shopify.

Nov. 16, 2020

Vipin was great at helping me update the software. It syncs our online orders with quickbooks easily. it's great!

Oct. 23, 2020

This is going to make life so much easier once I have my items mapped. I do think that the mapping feature needs a little change to enable you to search fields that would make it easier ! Other than that the software is great. Tech support is awesome

Nov. 4, 2020

Intuit recently released Quickbooks POS V19 that boasts of E-commerce integration. The integration service is provided by Webgility. I faced challenges trying to sign up to a suitable package for our business. However, Mr. Vishal Talati came to my rescue and guided me accordingly - he was really helpful and knowledgeable about intuit/webgility collaboration.

Oct. 12, 2020

I use Webgility to sync my Quickbooks Desktop POS and my Shopify store. The product has many features, but some I do not need or do not have experience with. I have struggled a bit to sync my products, but today Smita Sharma helped me tremendously. She gave me many great insights, and made me much more confident in what steps to take. AND, of course I know she and the other staff are always just a phone call away. Smita gets FIVE stars.

Oct. 8, 2020

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

Sept. 18, 2020

Tech support was great; took a long time but they got to the bottom of my issue. I appreciated their efforts to get our issues solved.

Aug. 6, 2020

Kanishk has gone up and beyond helping us with the issue. He noticed that we needed to be upgraded. He was very kind and willing to explain thing until we fully understood the process.

July 28, 2020

Nikhlesh was very helpful in updating and optimizing Webgility software to improve functionality with posting orders to Quickbooks.

July 22, 2020

Giving it 4-stars right now based on limited experience. I just completed the integration portion, it was good with a few hiccups around scheduling calls and getting the taxation portion to flow properly from Shopify through Webgility to QB Desktop POS. My contact Palash was very helpful in getting everything integrated and now we have to do training on the software. I will provide another review after running the software for a bit and hope to give it 5 stars once I see it fully operational.

May 29, 2020

a good app, saves an immense amount of time syncing qb premier desktop to shopify. had a couple connection issues with multiuser mode and support spent an hour reconfiguring to make it work. only suggestion is to make sure to install it first on the computer you want it hosted on in the future or, if you have a multiuser, you need to pay them to migrate the webgility dbase to the new computer should you ever want to change it.

April 15, 2020

I used this app to help me troubleshoot transferring products from QB to Webgility. I was able to figure out the issues and learn more about the product. The troubleshooting was successful.

Jan. 2, 2020

Great support. Easy to contact. Able to find work-arounds for certain features and seem to be proactively working on updates to help us with tracking inventory across multiple locations.

Dec. 19, 2019

These guys are knowledgeable and helpful. The reason for 4 stars instead of 5: (1) they kinda force everyone to give them a 5-star review at the end of the remote session with them--they literally go into the review, THEY click on the 5 star, and tell you to write. Has a tiny bit of a hostage-type feel to it. Too bad because they probably could earn the 5 stars ethically if they didn't do that. I don't think they understand the American mindset of their customers: the moment you mess with our freedom, we will protest. Hence the 4 stars.