All reviews

Rating Breakdown

  • 5
    91% (835 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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4 / 5 Share

Oct. 10, 2019

Webgility Application is great. Saves a lot of time posting to QuickBooks and printing shipping labels.

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 4, 2019

Himanshu is sooo wonderful! Very helpful and knowledgeable. Resolved all of my issues and more. I have never had a more helpful technician.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 23, 2016

Have been using for over a year now. There were problems in the beginning but ECC support went above and beyond to make things right. Works well with QBooks sync. We have QB Enterprise solutions due to the hundreds of thousands of customers in our database so we pay a hefty fee for the program but it saves countless hours of data input. The support lately has been sketchy, they used to answer the phone anytime we called but lately it seems we always have to leave a message.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

April 8, 2016

It makes getting the orders into QB definitely much easier. The only annoying thing is it doesn't sync the order numbers. We would prefer our Shopify order # creates a web receipt of the same number.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 22, 2016

We use Unify Enterprise to integrate our store with Quickbooks. Though it's not perfect, it gets the job done. We have to manually sign in to Single User Mode in order to push orders every day, but otherwise the process is smooth and Customer Service is usually efficient in fixing any problems we run into. Most difficulties are a result of (Slow)books.

Store

Tantus

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

March 22, 2016

Unify Enterprise has made my job easier. We had a system that synced orders from Shopify to QB Enterprise, but it expired so we chose this. It syncs well and easily. We categorize our sales by class and a class does not populate so I we have to do that manually, but it is more accurate and easier than entering entire sale. Also, we use different locations but we had to pick one for the sync and then go in and change the ones that were not that. Overall, we are satisfied.

Using app

3 months

Total reviews

2

Average rating

2.5

4 / 5 Share

July 28, 2015

I am fairly new to this program but so far the program has been really good and we are excited about the possibilities it opens up.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 19, 2015

Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 25, 2015

Great app. Helps save so much time from having to manually enter transactions. A lot of options to choose from to customize transactions. Only wish there was a way to import transaction fees.

Using app

About 6 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 10, 2014

Paying for integration, it's slowly getting there. To download the desktop version and try to use it is next to impossible.

Using app

7 months

Total reviews

9

Average rating

4.4

4 / 5 Share

Nov. 3, 2014

I see Webgility / eCC's potential to make our life so much easier, but we've had a very difficult integration with Etsy, which has delayed launch significantly. Overall, though, it solves a series of problems we previously had no fix for around ecommerce, QB sales orders and inventory management. Pros: we're able to post incoming shopify orders directly to QB -- with inventory auto-deducted -- w/out having to hand-enter sales orders. That is wonderful! Great customer service and support portal. Decent shipping portal. Cons: while Etsy integration was promised to us, it has yet to fully work: variants don't map to QB inventory. Shipping portal could use some more user-friendly tightening to the GUI / default settings. Sales tax needs regional codes for in-state taxes -- this would make our life so much easier!

Using app

About 8 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 8, 2014

We just started using this but I can already tell ECC is going to make our lives much easier!

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 22, 2014

We vetted several different integration options for our Shopify storefronts. We needed something that supported Authorize.net and Avalara with seamless connectivity to our Quickbooks master file. We chose eCC because of the exhaustive customization and integration options that the program allows. In the 3 months since we've implemented eCC, we've actually found a couple integration options that were not in the program. However, the support and development team are VERY responsive and open to development requests. The implementation of eCC has allowed us to automate and synchronize inventory, fulfillment, and accounting. We've been very pleased with the cost and time-saving results!

Using app

Almost 2 years

Total reviews

4

Average rating

3.5