All reviews

Rating Breakdown

  • 5
    91% (835 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2020

Excellent Service. Customer Support is very helpful and always resolves any issues. This software has saved us a ton of time.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Vipin and team are very helpful and knowledgeable. We would highly recommend the Webgility Application

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Himanshu Thank you very much for your help today. It was a pleasure working with you. My issues have been resolved professionally and I am very satisfied with the service I received.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Nikhlesh is the best!!! He answered everything I needed and was so patient and helpful. We were having issues the way our tax was being imported and he managed to clear everything up as well as some item importing. Their customer service is excellent. The tool requires some set up, there are so many settings that it is best to work with support, but we have been using webgility for years now and everytime I work with support our importing gets better and better. Thank you Nikhlesh!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Although we are just getting started with Webgility and Shopify, we are excited at its possibilities. So far so good and the support has been professional, friendly and excellent. We look forwarding to getting up and running and able to do all of this on our own.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Vicin was very helpful in correcting the issue I was having mapping products. He showed me how going forward to correct this problem

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Best QB Synch tool ever.!! Great support, it does everything we need to keep up with our store. Vipin!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I use this app with our Shopify site, Kanishk helped me to get our scheduler working properly and help to use the application properly. He was very helpful and good to work with.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

The ease of using Webgility has greatly improved our day to day function. The automatic syncing with QB and our online store has been a vast improvement from the previously manual and time consuming process. Kanishk Sahu (and every other person we've spoken with) is always very helpful, taking time to explain in detail the functions of the system and assist with any issues we may have.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 5, 2020

Vinayak was very helpful in solving my issue. He went above and beyond to solve my issue. Thanks so much!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

We've used Webgility for a few years now, with another platform, Amazon, and now Shopify. Their support team is top tier! I have spoken with many support team members and they have all been so kind and helpful. Today I spoke with Anon who was a great help and so kind to speak with! Everyone goes above and beyond on the support team.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Himanshu was a great help today with configuring our Shopify store. I really appreciate his attention to my questions and him helping me to understand the steps on my own.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Very good service! It is very fun, I love webgility and recommend it to the whole world. If you don't use it, you really should! Really great customer service too!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Migrating was easy! Their tech support is easy to work with, so professional and they get it right the first time!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

Great service ..very prompt. Thank you Vipin! I highly recommend this application. Thank you Webgility.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Kanishk was very helpful in providing me answers and resolving the issues I was facing. Thank you!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

We were having issues with our product sync. Support team reached out quickly and efficiently solved our problems and got us back on track!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I was having technical problems with my Webgility app and they service department was quick to return my support ticket. I spoke with Chandra Shekhar Yadav and he was on my problem! He ran into a few issues and still did not give up; he contacted his support and was able to solve the issue! I am so thankful that my store is back and running; thanks to Webgility support team! Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

I needed help with setting a payment method. Himanshu was very helpful with following up and getting the issue resolved.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

This app works beautifully for Quickbooks POS, where no other app does. The support is excellent. Patient, courteous, and efficient. I did not have to wait, and Nikhlesh was extremely helpful, fixing all of my errors and demonstrating how to use the system. I highly recommend this product and company!

Using app

Over 1 year

Total reviews

4

Average rating

5.0