All reviews

Rating Breakdown

  • 5
    91% (836 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

June 4, 2019

Very Helpful and Supportive. I contacted Vinayak and he helped me to solve the problem we had with our company store.

Store

Over EZ

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2019

We currently seem to be having a number of problems. The staff has been helpful in correcting our problems, and Himanshu Patil was very nice and very helpful today.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

Vinayak was very professional and most helpful. He was able to resolve my issue and more in a very expedient manner. Fully satisfied!

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 24, 2019

fast customer service. easy to connect . running smoothly ! quickbook run well. Ashish is very helpful and is a good technical guy ! Love it !

Using app

Over 6 years

Total reviews

6

Average rating

4.7

5 / 5 Share

May 23, 2019

We have had an inventory issue between Shopify/Webgility/and Quickbooks for several months i.e. inventory not posting in Quickbooks properly. Mudasir Zahoor in the Webgility Tech Department spent over an hour on the phone with us, meticulously worked through our issue, and uncovered the problem. I have nothing but good things to say about Mudasir and how he handled our issue. I wish there were more like him out there in other App companies we deal with. Thank you Madasir and thank you Webgility for solving our issue.

Store

BLANQI

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

As updates come out for Quickbooks, Shopify and Webgility sometimes connections get broken. But calling webgility support is always quick and they solve the problem fast. This time it took longer but were in contact with me the whole time to let me know that they were working to fix the problem.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2019

After trying 3 other 3rd party apps to sync QB desktop and Shopify, Webgility finally met all our needs. We were helped with setup and the customer service is amazing if we ever have any questions! It has worked perfectly for us and we love the dashboard reports.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2019

This app helps to syn orders from shopify and we can easily chose to either bulk post or post individually into quickbook enterprise. Whenever we need help, webgility team is always there to assist. Recently we needed some customization work done, in order to match order total without having to manually make adjustment. The customization work was done and implemented in just a few days. Sabbu was the lead person who took care of us and he was great. You can count on webgility and the support team. One last word, unlike some apps, you can always reach one of the support team member to get help and to resolve whatever issue you have.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2019

Every time I have called Webgility, the customer support has been so helpful! This latest time, Mudasir Zahoor went through every step integrating with the newest QB version, product syncing (with Shopify), shipping through Stamps, posting invoices and payments... everything. And he is funny! Thanks Mudasir!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2019

Himanshu was so helpful! He went to many many steps to ensure our orders were posting correctly! Our bookkeeper will be so grateful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2019

i used this app over half year. every time when i call for help,the support dep. staff always nice and helpful. this app help transfer data fast from web to quickbooks. ashish is nice and helpful. thanks

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 31, 2019

I worked with Himanshu Patil to resolve an issue with SQL needing to be installed on a new hard drive. All has been resolved. Thank you.

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

May 3, 2019

I received help from Himanshu Patil and he was very knowledgeable and understanding of the various issues I was having. I would recommend this app to anyone who needed assistance

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2019

The software is very easy to use. IT support is excellent. I would recommend this to any business.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2019

I found this application is best application for the inventory syncronization. I am using this application for multiple shopping carts and the automation does the sync for me automatically for me. About its support so they have best in class customer support even on chat and on phone as well. I will recommend this application for all ecommerce users. Himanshu you are the star.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2019

THE BEST SUPPORT IN THE Fing WORLD!!!!!!!! Let me be blunt, this software is very detailed, if they printed a manual, you could use it to beat goats to death. But it is that way because you can use it to handle ALL the little details, and handle them the right way. If you try setting it up without help its like running face first into a brick wall. That said! They help you along the way. Support is very understanding patient, and knows this stuff backwards, forwards, and loop-d-loop. Could not recommend more. It can be a bit of a pain to get started, but once you are setup, life is beautiful, and simple. Trust me, get this, it just works, and works well. The setup only hurts you because it loves you. P.S. We got a little customization done and it was only about $200 for them to customize the code in our version. Seriously heck of a deal.

Store

Sleep8

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 30, 2019

We have used webgility for 5 years. It has streamlined our work process and been an integral part of our day to day.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 26, 2022

5/26/2022 - We have been using Webgility for at least 8 years now and we love it!! It posts all our orders to QB and they can be done as sales receipts or invoices. No more manual entry for me! I just don't have time while running all the other facets of our business! We can also make changes to any order, add an item, and even add a batch number right in webgility before we post to QB so those things show up in the sales receipt or invoice as well - very helpful for us as manufacturers. Then, Webgility can post back to the store to show that the order has been fulfilled. The Webgility guys ALWAYS seem to know their stuff!! My accountant/QB expert also recently referred to Webgility as the 'gold standard' of QB sync-ing software. It has worked amazing for us! Yes I recommend this app

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2019

We've been using this application for about a year now. It has greatly simplified the data entry process. The onboarding session will take a bit of time but it will be worth it in the end. Their customer service is very helpful and I would definitely recommend this app for anyone using Shopify or Amazon.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

App really saves us ALOT of time. Also, the tech team is fabulous and go above and beyond just their app to get things working. Highly recommend this app for stores with lots of transactions. It paid for itself within 1 month.

Using app

Over 3 years

Total reviews

4

Average rating

5.0