All reviews

Rating Breakdown

  • 5
    91% (836 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Sept. 9, 2015

Webgility has awesome installation and training. Their customer support is extremely helpful. I had a Saturday morning onboarding session that was very helpful. So far I'm very pleased with webgility. Tami Crisp Seelite As an update I had to have some fine tuning done on how Webgility pulled our orders in and I had a gotomeeting with Namit, he is extremely helpful and always meets or exceeds my expectations.

Store

Seelite

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2019

This software has made it very easy to export all my orders into QB and update my inventory. The tech support guys are amazing when you do have issues. Very patient and kind.

Store

me4kidz

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2015

Great customer service. I have a custom store configured for retail and wholesale which required a bit of work to get ECC properly connected. Suyash from ECC's support was great at walking me through the process to do so. Everything is posting nicely to Quickbooks and saving a heap of time.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2015

Very easy to install, set up, and use for shopify to quickbooks updating / syncing. We love it saves us time and eliminates transfer errors! No brainer for what we are doing.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2015

So easy to use and set up and support was excellent!!! Thank you for helping me get this up and running.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2015

I had a wonderful experience with your customer service / development team. Suyash and Pritesh solved a really challenging problem expeditiously, thoroughly and professionally. When they realized after awhile on the phone with me yesterday that it would take some extra work to solve, they worked on their own (and even with developers at Shopify!) to solve the problem so that today's call only took 15 minutes and I magically have everything I need again! The software has been huge in helping me manage and grow my small e-commerce business and I have been, and will continue to, recommend it widely. Thank you, Suyash and Pritesh!

Store

Nisolo

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 14, 2015

eCC saves us from hours and hours of boring, time-sucking manual data-entry. On top of that, their support team is phenomenal. When we had questions regarding set-up, their support team was there to offer immediate help. They are extremely knowledgeable, patient, and quick to help. THANKS FOR HELPING TEAM SWRVE!

Store

Swrve

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Just got off the phone with Kanishk. He was extremely helpful in fixing the issue that we have been having. Even though it took some time, overall the experience was excellent.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2015

Amazing company. Amazing software. Saved me hours of manual transactions and they go out of their way to help and even customize your program if possible.

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2015

This application is extremely user friendly! It has streamlined our web sales and has DRASTICALLY cut down on data entry. We run a large operation and use Quickbooks as our primary internal system and we were manually entering every web order until I happened upon this amazing application! Super fast and easy setup - and I am not the official tech dept :)

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2015

The technical support services were exemplary! I could not be more pleased! I needed additional assistance, and was very pleased to be connected a second time to my person of choice, Mr. Himanshu Patil. He was FANTASTIC! Thanks, EEC!!!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

I'm speechless. Thrilled everyday to be using this app. The best customer service I've experienced. The friendly and most capable people will be taking care of me like Shekhar. 01/21/2020 Once again Shekhar came to my rescue and helped me fix the issue I was having.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2014

I was terrified of migrating from Magento to Shopify since ECC handles all of my middleware communication. Yet, to my pleasant surprise, the changeover was painless. Webgility even gave me a couple of weeks on the new subscription for free so I could make sure everything was crossing over correctly. One caveat, ECC uses slightly different language than QB, so sometimes initial mapping can be somewhat less than intuitive. I also want to say their tech team is awesome. In the 2-3 years since we started with ECC, I have probably only talked to a few different techs. They always solve the problem, and will even remote-in to fix tricky issues.

Using app

Over 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2014

eCC is perfect for our shop - integrates with Quickbooks easily for Shopify, Amazon, and Etsy. The scheduler has been perfect for our store to keep our QB files up to date without constant monitoring. Their support service is the best, as they promptly handle and all issues to satisfaction.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2014

Great app that links my shopify POS site to QuickBooks. Webgility even provided the necessary support to get everything linked and working. The only negative that I have found is they do not handle discounts from Shopify correctly when the orders are posted to QuicBooks.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2013

I love this app! It has an interface that is very easy to use and understand. I used this program to connect our on-line cheesecake shop to our in-store Quickbooks POS system. It creates a sales order in POS and then we can prepare the cakes, create labels and ship. We then can post all this info back to the web store so the inventory matches. I would highly recommend this to anyone using Quickbooks!

Using app

23 days

Total reviews

1

Average rating

5.0