All reviews

Rating Breakdown

  • 5
    91% (845 ratings)
  • 4
    6% (54 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

March 27, 2023

Prerit was wonderful! We quickly dissected all of my issues with integration and resolved them. I have a much clearer understanding of Webgility after the onboarding call. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

I started this journey after a very bad experience with a competitor application. I have to say this has been night and day. The team Deep and Prerit have held my hand through this process. We were successful in getting my Shopify Stores connected to Webgility and Webgility connected to my QuickBooks. Any and all questions that I had they found an answer for! It is great the amount of personalization they are able to achieve. I look forward to using this application to streamline my order process, improve accuracy and provide more time for the more important things - Connecting with Customers.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

We would recommend Webgility. It has allowed us to connect our Shopify and Amazon store fronts with QuickBooks. It will save us significant time by automating processes which we used to do manually. It should improve the accuracy of our books as well.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Overall great experience! I just set up Webgility about a week ago and it has already saved me countless hours logging sales! Great support as well!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Webgility really helped me a lot on the integration between Shopify and qbo. I recommend it to everyone.

Store

Texnite

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Prerit was totally great in helping us with integrating shopify, quickbooks, and webgility. Very smart and informative.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

very knowledgeable customer service! they know everything here and i would not hesitate buying this software agian

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Prerit Agrawal was very helpful and kind person to understand every point of requirements and we learn many automations process through webgility.

Store

Tabeeze

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Huimanshu was great! He worked to get our SQL database installed with Windows 11 when no one else could!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Had a wonderful experience with Faizan from Webgility! The onboarding process was thorough and concise. He was very helpful and took the time to answer all of my questions. The software does everything and provides with everything you could need to sync your Shopify transactions with QuickBooks.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Himanshu was very helpful and answered all my question. He assisted me in getting the data I needed to follow up with discrepancies showing between my website and my point of sale.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Migrated from connex, which was a disaster in the end—integrated directly with Shopify and Amazon marketplaces. Intuitive dashboard with every feature needed. P&L for every transaction and automatically post merchant and seller fees. Onboarding was the best I've experienced with any software vendor. Could use some more work with sales tax calculations and breakdown instead of a gross amount by state

Using app

10 days

Total reviews

8

Average rating

4.3

5 / 5 Share

Nov. 25, 2022

friendly use app for all level of retailers, easy to sync and transfer product from webgility to shopify website and keeping the inventory updated all the time

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Webgility Customer Service is great. They are hands on through screen sharing but also teach me so that I can troubleshoot my own errors in the future. We've been using them with our QBPOS and Shopify for over a year now.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Great app and great service! If you want it done right use this app. Also, if you get the pleasure of working with Kshitij on your implementation then you're in luck, he helped us along the way.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Webgility saves us an enormous amount of time capturing the detail of sales wanted in QuickBooks. This detail helps drive critical decisions to improve profits. The Webgility team is professional and provides valuable onboarding support. Worth the investment.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Webgility is making it a lot easier for me to run my online store with my brick and mortar. I think that it will help me become a more successful small business by being able to have a fully integrated e commerce system. Help desk is AMAZING. I was able to schedule a walk through with no problem and I'm confident that I'll be able to move forward with making my site even better!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Saves so much time, and the customer service quickly helps with any issues that arise. So happy to not have to invoice everything manually! We use Quickbooks on a hosted network, and this has been our best solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks. It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry. On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch. Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software. Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I liked the customer support and onboarding experience. The options available in the platform are exhaustive and helpful.

Using app

7 months

Total reviews

2

Average rating

5.0