All reviews

Rating Breakdown

  • 5
    91% (835 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

March 22, 2022

We have been using Webgility for about a year now. It is an amazing app for keeping Shopify and QuickBooks Enterprise synched. Lots of features and flexibility. REALLY like the new Shopify Payouts feature - helped us simplify that nightmare of reconciliation. Support is also fantastic - responsive, knowledgeable - especially Nehal !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

Nehal was really helpful we had some issues with some orders stuck in scheduler and also helped me find an order in webgility I could not find and helped me post them to QB.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Himanshu was very helpful in getting our system up and running. Great support and friendly people willing to help with any issue. We have posted orders and payment processing fees into QuickBooks.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Aman pachori helped me today with an issue related to automation. Orders were stuck in scheduler and were not posting. He did an excellent job and orders were posted to my Quickbooks POS. Very Helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Himanshu helped us today with some of the issues and he was very friendly! Great customer service! We are using Quick Books Enterprise with Webgility.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Ashish Did a good job helping me solving problem in no time Must recommend webgility great app to work with alogn with QuickBooks Webgility is great integration tool We have been using webgility since long time

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Worked with support agent to migrate database from old server to new server and the program started working fine. Using Webgility to manage orders in Quickbooks POS and inventory management

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Himanshu was wonderful and was very helpful in getting my computer, QuickBooks running smoothly. I highly recommend his services. five starts!!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

We have been using Webgility for over a year now and it has greatly helped us with moving orders from Shopify to QB. Shoeb Khan has been great to work with and responsive to any issues we have.

Using app

12 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 14, 2022

I just experienced what I have not experienced in a while with Aman Pachori today and that is a consistent customer service experience. Webgility has a staff dedicated to making sure every aspect of their software is meeting the demands placed upon it. I have already crashed and burned with two other Quickbook connectors in the past, and was very guarded when I was introduced to Webgility. It has been 5 months since I began using their integration tool and have been blown away by the wide arrange of options and smooth integration. Like anything tech there onboarding bumps, but every customer service person has been very knowledgeable of their product and will stay on the phone with you for as long as it takes to get the issue resolved. I wish there were more than five stars to give!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Himanshu was extremely helpful and personable. Originally, the download wasn't successful with another technician, but Himanshu was able to get everything set up immediately. He was also very nice and professional. He connected Shopify and QuickBooks both with Webgility

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

Pawan Dawande patiently walked me through trouble shooting for multiple Webgility/Quickbooks integrated stores. As I have consistently found with Webgility's tech support, he was extremely knowledgeable, professional and effective.

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

Aman Pachori was a great help in resolving our issues. He diligently worked to get our website communicating back with our brick-and-mortar store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Faizan was amazing, he helped me with any questions I had. He talked me through every step!!!!!!!!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

Himanshu was super helpful! Fixed my issue with ease and under 15 minutes! He changed only one setting of let Quick Books calculate tax and that resolve the issue

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2022

Provided great help! Nick was amazing, helped me solve my problem. The product sync feature was easy to use once set up properly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Webgility is incredible!!! It does so much more then the old app we used to download our internet orders into our QuickBooks POS. Plus it cost less.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

I called with a quick issue and Aniket Biswas help me thoroughly work through my problem. I really appreciated his help.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Himanshu was very helpful. I appreciate his tenacity to get my program running. Orders are now posting into Quickbooks.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2022

Always a good prompt support with any trouble or new configurations. This time Aniket did help me out with a database conflict. They are always efficient. I never had a ticket without resolution.

Using app

11 months

Total reviews

3

Average rating

5.0