All reviews

Rating Breakdown

  • 5
    95% (148 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2022

The Ecocart team was really helpful with the set-up when we were having trouble with a few things, I highy recommend contacting them if you get stuck. This has been a great addition to our online stores, 80% of our customer base is already chosing to offset their carbon emissions with each purchase. Our only regret is not doing this sooner!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2022

The app is not only easy to install but it's also got AMAZING customer support! A great app for a great cause. Highly recommend.

Store

nudge

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Austin is extremely respsonsive with customer service and adjusting Ecocart for our ecom store. The design of the EcoCart checkout is clean and fits into our theme, An extremely easy way for Lahana and our audience to give back to the environment even more

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 19, 2022

Great customer service! Austin was helpful and clear about the next steps. The design of the EcoCart checkout was simple, clean, and professional-looking.

Store

LYFT-RX

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2022

This is a great app for anyone looking to offer carbon offsetting for their customers and was very easy to install. Austin provided excellent customer service. Answering all my questions in a timely and professional manner while I was researching different apps and even jumping on a phone call with me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

The app and the team behind it are amazing. We have nearly a 70% adoption rate on our orders. The team behind it is incredibly helpful and responsive. Highest ratings!

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 8, 2022

Easy to implement and great value for sustainability conscious customers. Very easy for small companies who would like to help with the carbon footprint compensation.

Store

TESSA

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 30, 2022

Awesome customer service, they will do all the heavy lifting for you. You have to integrate this into your store, there isn't any downside. Will leave out listing the benefits, easy to figure.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

We are fairly new to working with a website but really wanted to have EcoCart. They made things really easy - the best customer service! This is what makes or breaks it for us... if something is just too challenging, we don't always have the time and/or expertise to make it work. So having great customer service is essential and EcoCart is really the best in this regard.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

A great app to offer planet positive action on behalf of your business. I chose to make my shipping and store 100% carbon neutral covering the cost for my customers. You can also leave the choice to the customer to make their order carbon neutral at checkout making the whole process free on your end. Easy to install with excellent customer service.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

The team at EcoCart is truly top-notch. They helped us get onboarded with the platform in under 2 days and we saw a huge spike in sales because of it. Nothing better than being able to do good with good people!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

I absolutely love this app. My partner and I always feel great knowing we are contributing to a good cause. Using this app makes our contributions to the things we believe in very easy. Last, but not least, the support and customer service is top notch. Everything about EcoCart is legit and we are so glad we’ve added this to our store. Awesome app…probably our very favorite app we’ve used and will continue to use.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2022

After going through the features of many carbon offset apps, our choice ended on EcoCart. Integration has been quick and easy. Very reliable team.

Store

Kana

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2022

Super easy to use AND great customer service. Almost all of my customers keep this option turned on.

Store

Basbas

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 1, 2022

As a sustainable business, we really appreciate this app. It adds another level of sustainability to our product with no effort on our part. I just installed the app and the Ecocart team set it all up for me and made it live! I literally didn't have to lift a finger. Great support.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

This app is great for a multitude of reasons. Integration was easy; although I had a double-cart issue, it was quickly resolved with no unnecessary fuss at all. Customer service support, especially from Austin, was prompt and helpful. The company recognizes customer feedback and works on viable recommendations to make the app better and more beneficial. Most important of all, it allows stores like mine to offer the products and services that our customers need and love while still benefitting our planet and future generations too.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

EDIT: After a few days, the technical gremlins seemed to have been sorted and we have now successfully reinstalled the app without any problems whatsoever. Support has been fantastic in assisting and keeping us updated during this period and also with the installation. Must particularly thank Austin who got the widget beautifully matching our store theme. So, now a definite 5-star rating, Good idea but I don't think it is suitable for use in the United Kingdom. Was told that I needed to enter payment details to stop it showing the offset in $, but having done that it made no difference. In fact, I couldn't get it to display in our cart despite setting it up several times. Wondered if I might need to enter my bank information as well, but couldn't as it doesn't recognise UK banks. On top of all this, the Admin side of things is painfully slow.

Using app

About 2 months

Total reviews

24

Average rating

4.1

Developer Reply

Hi there - Dane here, CEO and co-founder of EcoCart. I apologize for your initial experience. I can assure you that our solution does in fact work with all different currencies. All themes are different and have customized nuances, and we can actually set it all up for you so it will work flawlessly and in the local currency (wherever your customer is located) and so that it shows up each time upon the first "add to cart" action. I see you are in contact with our support team about a re-integration and we look forward to ensuring the set up surpasses your expectations!

5 / 5 Share

Jan. 25, 2022

I am so glad I found this company! The process was super easy to integrate into my Shopify store and the team communicated the whole time. I seen the app in action and it is amazing. Plus, they provided copy and pics for sharing on social media which I truly appreciate. This is an awesome way to give back to the earth.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

EcoCart is exactly what we were looking for. It was easy to integrate and they have amazing support to help us with any issues.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

excellent support, works well with our site design, and have already seen customers using it after one day. highly recommend. most easy UI of these apps.

Store

DONNI.

Using app

20 days

Total reviews

2

Average rating

5.0